Reviews

Average Ratings

4.9
414 lifetime reviews.
  • Quality sales people

    The whole thing was good no hassles and were treated real well. The whole transaction was handled in a timely fashion and the wife was real satisf...

    Dealer Response

    Tonya, thank you so much for this great review and star rating! We are so very pleased that we could make your visit timely and hassle-free, and w...


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    The whole thing was good no hassles and were treated real well. The whole transaction was handled in a timely fashion and the wife was real satisfied with the veichlewe bought

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tonya, thank you so much for this great review and star rating! We are so very pleased that we could make your visit timely and hassle-free, and we believe that's how every car buying experience should be. Congratulations on your purchase! Please let us know if we can do anything else for you. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Great service

    They are very nice to their customers every time I go to their store they are the same everyone is great

    Dealer Response

    Albert, thank you so much for the outstanding feedback! Our goal is to provide quality customer care and we're happy that our staff has consistent...


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    They are very nice to their customers every time I go to their store they are the same everyone is great

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Albert, thank you so much for the outstanding feedback! Our goal is to provide quality customer care and we're happy that our staff has consistently shown you their commitment to this. Feel free to call or visit us if you have any further needs. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • 1st time car buying experience, Love leasing!

    Darren made our daughter very happy! It was her first car buying experience. He made it easy and meet our wishes. Her 2018 Subaru Crosstrek fits h...

    Dealer Response

    Jill, congratulations on your daughter's 2018 Subaru Crosstrek! I am happy that Darren was so helpful during your visit. We take pride in our cust...


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    Darren made our daughter very happy! It was her first car buying experience. He made it easy and meet our wishes. Her 2018 Subaru Crosstrek fits her perfectly, she feels safe and can make her payments easily with the Leasing program he offered. Thank you Darren!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jill, congratulations on your daughter's 2018 Subaru Crosstrek! I am happy that Darren was so helpful during your visit. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to call or visit us if you need anything else. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • great place

    Friendly, not pushy and meet all of our needs. Explained every document we had to sign; not just sign here, here and here.

    Dealer Response

    Your kind words mean a lot to us, Brad! We appreciate your feedback and are happy to hear that our staff was able to meet your needs. Congratulati...


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    Friendly, not pushy and meet all of our needs. Explained every document we had to sign; not just sign here, here and here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your kind words mean a lot to us, Brad! We appreciate your feedback and are happy to hear that our staff was able to meet your needs. Congratulations on your purchase! We look forward to assisting you again with your automotive needs. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Great service

    Love love love love love love love love my Subaru crosstrak. Staff was eager to teach new features available in my new car

    Dealer Response

    Thank you for your feedback, Rebecca! I am happy to hear that you were pleased with the service you received from our staff and that you love your...


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    Love love love love love love love love my Subaru crosstrak. Staff was eager to teach new features available in my new car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Rebecca! I am happy to hear that you were pleased with the service you received from our staff and that you love your Subaru Crosstrak. Please feel free to reach out to us with any future auto needs as we are always here to help. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • staff very helpful

    staff very helpful as always - advised what needed to be repaired (wheel bearing) left them my car and it was done when I returned.

    Dealer Response

    Thank you, Joan! We always enjoy hearing from our customers. I am pleased that our staff has consistently been very helpful during your visits. P...


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    staff very helpful as always - advised what needed to be repaired (wheel bearing) left them my car and it was done when I returned.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Joan! We always enjoy hearing from our customers. I am pleased that our staff has consistently been very helpful during your visits. Please keep us in mind for your future auto needs as we are always here to assist you. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Great service and depenable.

    I can depend on them doing a good job and doing it right. note, I filled out the survey the way I want /if you are telling me how to do it then ...

    Dealer Response

    William, thank you so much for your kind words about your experience with us at our dealership! We are so happy to have earned your trust with you...


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    I can depend on them doing a good job and doing it right. note, I filled out the survey the way I want /if you are telling me how to do it then don't post.........

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, thank you so much for your kind words about your experience with us at our dealership! We are so happy to have earned your trust with your vehicle's service needs. We appreciate your feedback and we look forward to your next visit. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Caliper recall

    I really liked that the service department worked hard to get the parts for my recall as fast as possible.

    Dealer Response

    Thank you for the positive feedback Jacqueline! We appreciate the opportunity to work with you and we look forward to doing so in the future. Don'...


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    I really liked that the service department worked hard to get the parts for my recall as fast as possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the positive feedback Jacqueline! We appreciate the opportunity to work with you and we look forward to doing so in the future. Don't hesitate to reach out if you have other automotive needs. Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Outstanding sales and service for Subaru

    It was a great car buying experience....the best GM and sales staff in upstate New York! They are the best in sales and service, I highly recomme...

    Dealer Response

    Thank you for your marvelous feedback and congratulations on your new purchase, Peter! Providing great customer service is our number one goal and...


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    It was a great car buying experience....the best GM and sales staff in upstate New York! They are the best in sales and service, I highly recommend them. I will be buying my 8th Subaru through them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your marvelous feedback and congratulations on your new purchase, Peter! Providing great customer service is our number one goal and I am glad to hear that you were pleased with your dealership experience. If there is anything else we can do for you just give us a call! Sincerely, Kevin Morris - General Manager (800) 359-7777


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  • Great service, friendly staff

    Staff friendly and helpful. Purchased cars here for the last 15 yrs. General manager personable and helpful. Would recommend Fucillo Imports and...

    Dealer Response

    Thank you for your awesome review and loyalty, Karen! Our goal is to provide quality customer care in all areas of our dealership, and we're happy...


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    Staff friendly and helpful. Purchased cars here for the last 15 yrs. General manager personable and helpful. Would recommend Fucillo Imports and I will continue to purchase cars here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your awesome review and loyalty, Karen! Our goal is to provide quality customer care in all areas of our dealership, and we're happy to hear that our team has consistently shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Kevin Morris - General Manager (800) 359-7777


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