Reviews
We stopped at the Hyundai dealership in Cookeville.
We stopped at the Hyundai dealership in Cookeville. We love the giant American flag that waves for everyone that drives by. We weren’t looking for anything expensive or new. Tyler Silva was the young man that helped us find a car with great gas mileage. We drove a car. It was like a new one. It had some miles on it, but it was in really good condition. The dealership made us comfortable and Tyler got us the deal we were looking for. We walked out happy with our purchase and felt that our concerns were heard and met. Thank you
We stopped at the Hyundai dealership in Cookeville.
We stopped at the Hyundai dealership in Cookeville. We love the giant American flag that waves for everyone that drives by. We weren’t looking for anything expensive or new. Tyler Silva was the young man that helped us find a car with great gas mileage. We drove a car. It was like a new one. It had some miles on it, but it was in really good condition. The dealership made us comfortable and Tyler got us the deal we were looking for. We walked out happy with our purchase and felt that our concerns were heard and met. Thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
very very good service i re3cmooned jody booker to anyone
very very good service i re3cmooned jody booker to anyone who wants a good deal he is the best around
very very good service i re3cmooned jody booker to anyone
very very good service i re3cmooned jody booker to anyone who wants a good deal he is the best around
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have bought too many cars here and it's because I've
I have bought too many cars here and it's because I've always had a good experience at this location.
I have bought too many cars here and it's because I've
I have bought too many cars here and it's because I've always had a good experience at this location.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jody was great and helped us to tet into a car on terms
Jody was great and helped us to tet into a car on terms that we could afford! He worked really hard so we could get this done.
Jody was great and helped us to tet into a car on terms
Jody was great and helped us to tet into a car on terms that we could afford! He worked really hard so we could get this done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cookeville. If you have any further questions, please give us a call. We're always happy to help!
This is my 3rd time buying from this dealership ,I love
This is my 3rd time buying from this dealership ,I love my customer service an can always depend on Alec an all the employees to be up front an honest an help me the best way possible if any issues arise .I highly recommend this dealership to everyone.Thanks to everyone there I always get great service even after I buy the vehicle.thanks Alec an all who help me,even the service people are awsome.check them out
This is my 3rd time buying from this dealership ,I love
This is my 3rd time buying from this dealership ,I love my customer service an can always depend on Alec an all the employees to be up front an honest an help me the best way possible if any issues arise .I highly recommend this dealership to everyone.Thanks to everyone there I always get great service even after I buy the vehicle.thanks Alec an all who help me,even the service people are awsome.check them out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lisa, thank you for taking the time to leave a review for us at Hyundai of Cookeville. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I bought my new 2025 Hyundai Palisade Calligraphy.
I bought my new 2025 Hyundai Palisade Calligraphy. It was supposed to be red, and it wasn't. It was supposed to have 175 miles on it, but it had almost 400 miles on it. I told salesman that it was not the correct car but he wouldn't leave me. So I finally drove off the lot very unhappy. If I had to do it all over again I would have said the deal is off and went to a different Hyundai dealership. After driving it for about a week I get a call from him telling me I have the wrong car, but instead of giving me the car I bought, he comes to my house with the new paperwork. So all he did was update the VIN number on everything. I have it on camera coming to my house. I've been driving around for over a week with the wrong insurance on my car because it had a different vid number my tag had to be updated everything it's been a huge huge mess and I'm still have a difficulties. Next step is a lawyer because I'm done. I would never ever recommend Hyundai of Cookeville. There's a lot more that I would like to say, however I'm getting a lawyer so this is all I can say. Just, please beware.
I bought my new 2025 Hyundai Palisade Calligraphy.
I bought my new 2025 Hyundai Palisade Calligraphy. It was supposed to be red, and it wasn't. It was supposed to have 175 miles on it, but it had almost 400 miles on it. I told salesman that it was not the correct car but he wouldn't leave me. So I finally drove off the lot very unhappy. If I had to do it all over again I would have said the deal is off and went to a different Hyundai dealership. After driving it for about a week I get a call from him telling me I have the wrong car, but instead of giving me the car I bought, he comes to my house with the new paperwork. So all he did was update the VIN number on everything. I have it on camera coming to my house. I've been driving around for over a week with the wrong insurance on my car because it had a different vid number my tag had to be updated everything it's been a huge huge mess and I'm still have a difficulties. Next step is a lawyer because I'm done. I would never ever recommend Hyundai of Cookeville. There's a lot more that I would like to say, however I'm getting a lawyer so this is all I can say. Just, please beware.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Enjoyed working with Alec during the buying process.
Enjoyed working with Alec during the buying process. Samuel was also very helpful during the closing. Dealership is convenient to my home in Crossville, TN.
Enjoyed working with Alec during the buying process.
Enjoyed working with Alec during the buying process. Samuel was also very helpful during the closing. Dealership is convenient to my home in Crossville, TN.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rufus, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
cookeville hyundai was very helpful with purchasing my
cookeville hyundai was very helpful with purchasing my first car! they were timely and professional.
cookeville hyundai was very helpful with purchasing my
cookeville hyundai was very helpful with purchasing my first car! they were timely and professional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kenzie, we're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cookeville we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Recently had routine service on my vehicle and Jody in
Recently had routine service on my vehicle and Jody in the service department was great! She kept in contact with me the entire time and made the experience super easy.
Recently had routine service on my vehicle and Jody in
Recently had routine service on my vehicle and Jody in the service department was great! She kept in contact with me the entire time and made the experience super easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Salesmen were very friendly.
Salesmen were very friendly. Listened to our wants. Finance guys are super friendly and helpful. When we had something that needed look at, they sent to service to fix.
Salesmen were very friendly.
Salesmen were very friendly. Listened to our wants. Finance guys are super friendly and helpful. When we had something that needed look at, they sent to service to fix.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.