Reviews
They will try to tell you they are selling you a car with
They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware!
They will try to tell you they are selling you a car with
They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If you buy a car here, do not expect service unless you
If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale...
If you buy a car here, do not expect service unless you
If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We had a great experience purchasing our new Tucson from
We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership.
We had a great experience purchasing our new Tucson from
We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Bret Coburn, He is very helpful and straight
Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance.
Worked with Bret Coburn, He is very helpful and straight
Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My worst encounter with a car dealership: Southtown
My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious!
My worst encounter with a car dealership: Southtown
My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My worst encounter with a car dealership: Southtown
My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [
My worst encounter with a car dealership: Southtown
My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re told that they had three cars that met our
We’re told that they had three cars that met our specifications in their used car inventory. Reassured them that I was traveling along way and needed to be sure that these cars were on their lot available for me to see today. Showed up after an hour long trip to find out none of the vehicles they had promised me were actually in stock.buyer beware
We’re told that they had three cars that met our
We’re told that they had three cars that met our specifications in their used car inventory. Reassured them that I was traveling along way and needed to be sure that these cars were on their lot available for me to see today. Showed up after an hour long trip to find out none of the vehicles they had promised me were actually in stock.buyer beware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention, Jim. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, The Team at Southtowne Hyundai Of Newnan
Great Service
I have a 2019 Hyundai and I enjoy the exceptional customer service I received. I also appreciate the free Wi-Fi and snacks they provide! Karmen in the service area is really nice and pleasant and always explains things well!
Great Service
I have a 2019 Hyundai and I enjoy the exceptional customer service I received. I also appreciate the free Wi-Fi and snacks they provide! Karmen in the service area is really nice and pleasant and always explains things well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for visiting our service department and for leaving the kind words, Bridget. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Southtowne Hyundai Of Newnan
Negotiable, quick correspondence.
Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal.
Negotiable, quick correspondence.
Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Poor customer svc.
Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc,
Poor customer svc.
Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair