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Southtowne Hyundai Of Newnan

(1,014 reviews)
Visit Southtowne Hyundai Of Newnan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 1:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 444-4195 (877) 444-4195
Used (877) 445-9158 (877) 445-9158
Service (877) 462-6992 (877) 462-6992

Inventory

See all 513 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2019.
SouthTowne has been a family owned and operated full-service dealer serving the metro Atlanta-area for more than 26 years. We are 100% committed to ensuring this will be the most pleasant car-buying and ownership experience you've encountered. Be sure to ask about our referral program. We look forward to the opportunity to earn your business.
Your Dealer for Life!

Service center

Phone number (877) 462-6992

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They will try to tell you they are selling you a car with

They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware!

They will try to tell you they are selling you a car with

They will try to tell you they are selling you a car with a clean history, they consider OVER $9500.00 in repairs the previous month clean!! Wasted my time and money, call your insurance agent or CarFax before wasting your time, this is NOT AN HONEST ESTABLISHMENT! I had several people at this dealership tell me how long they had been there, my only thought was I wouldn’t admit I had been ripping people off that long to someone’s face! Buyer beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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If you buy a car here, do not expect service unless you

If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale...

If you buy a car here, do not expect service unless you

If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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We had a great experience purchasing our new Tucson from

We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership.

We had a great experience purchasing our new Tucson from

We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Worked with Bret Coburn, He is very helpful and straight

Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance.

Worked with Bret Coburn, He is very helpful and straight

Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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My worst encounter with a car dealership: Southtown

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious!

My worst encounter with a car dealership: Southtown

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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My worst encounter with a car dealership: Southtown

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [

My worst encounter with a car dealership: Southtown

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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We’re told that they had three cars that met our

We’re told that they had three cars that met our specifications in their used car inventory. Reassured them that I was traveling along way and needed to be sure that these cars were on their lot available for me to see today. Showed up after an hour long trip to find out none of the vehicles they had promised me were actually in stock.buyer beware

We’re told that they had three cars that met our

We’re told that they had three cars that met our specifications in their used car inventory. Reassured them that I was traveling along way and needed to be sure that these cars were on their lot available for me to see today. Showed up after an hour long trip to find out none of the vehicles they had promised me were actually in stock.buyer beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention, Jim. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, The Team at Southtowne Hyundai Of Newnan

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Great Service

I have a 2019 Hyundai and I enjoy the exceptional customer service I received. I also appreciate the free Wi-Fi and snacks they provide! Karmen in the service area is really nice and pleasant and always explains things well!

Great Service

I have a 2019 Hyundai and I enjoy the exceptional customer service I received. I also appreciate the free Wi-Fi and snacks they provide! Karmen in the service area is really nice and pleasant and always explains things well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Bridget. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Southtowne Hyundai Of Newnan

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Negotiable, quick correspondence.

Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal.

Negotiable, quick correspondence.

Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Poor customer svc.

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc,

Poor customer svc.

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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