Reviews
Write a reviewThese fools are incompetent
This is the WORST Hyundai dealership in Atlanta by a long shot! I brought my car in August 19. I had a car warranty in place so Vick my “service manager” was supposed to be in communication with them for the paperwork for the repair. He never returned any of their calls or emails. 3 weeks go by only to find out that we are still in the first step bc of Vic. Ok I take off work a couple times to drive around getting all the paper work necessary and 2 more weeks go by bc Vick never followed up to know that the turbo had to be inspected. Fast forward..:the claim gets denied.(and the claim was denied bc the screws on the turbo were never correctly screwed properly in the first place) So I go up there to finance the repair. Nobody in that whole building knew how to do the financing (for repairs only so it’s a different company) so I was up there for 2 hours and didn’t even get the credit ran. I took of work for that xxxx. So I come back a week later to redo the financing. All the “service managers” are passing everything they’re supposed to be doing to a woman named Mindy (the only one up there with some sense) while they’re literally chilling and chain smoking cigarettes. The part that made me the most mad was the fact that 1. I told them I would have the spark plugs put on by someone else and they still charged me for the xxxx anyway and 2. They ordered the spark plugs late as xxxx so they’re in back order. Everything is fixed and I’m waiting ANOTHER xxxxING WEEK for some $20 spark plugs that they charged me $200 dollars to fix. They are pathetic as xxxx up there and they all need to be fired (except mindy) Incompetent is a grave understatement for these dumb xxxxx at South Towne Hyundai. Do NOT COME HERE FOR ANYTHING. Even the salesmen seem shady over here
They were very friendly and helpful when we came in to...
They were very friendly and helpful when we came in to look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option.
Very professional and curious. They called me and told...
Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to wait until car stopped for them to repair. Cadalac wa aware of headlight issue but I had to pay for repair and be reimbursed! Love my car
I have been bringing my Genesis to Southtown for 6 years...
I have been bringing my Genesis to Southtown for 6 years now and always had great service. My Service Agent Carman is the BEST! She is always knowledgeable of what I need done and ALWAYS kind.
Great customer service. Carmen is great! Repairs seem to...
Great customer service. Carmen is great! Repairs seem to be working okay.
Not bad But Should have car replacing the repaired one ...
Not bad But Should have car replacing the repaired one
I found a car via Car Gurus located at this dealership...
I found a car via Car Gurus located at this dealership approximately 1pm on Monday. I was put in touch with Kayla and texted her. She was very prompt, courteous and helpful! We put the deal together quickly and she had my car delivered to my home, which is 2 hours away, by 7pm. I love the car. It is just as pictured on their site and in the video. She's great and I highly recommend her and this dealership.
Gustavo is truly awesome! Thank you
Gustavo is awesome! Very helpful and was able to fit me in to get the rod to my alternator rethreaded and secured. Im very pleased with my experience and will be coming back.
I brought my car for service. They take care of my car...
I brought my car for service. They take care of my car every time. They keep my Hyundai running smooth at all times. I am happy to bring it here for service.
Excellent staff, kept me informed about the progress,...
Excellent staff, kept me informed about the progress, super nice and Accommodating and fair. I highly recommend Southtown Hyundai for your automotive needs.