Southtowne Hyundai Of Newnan

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.5
(996 reviews)
Visit Southtowne Hyundai Of Newnan
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 8:00am–2:00pm 9:00am–7:00pm
Sunday Closed 1:00pm–5:00pm
New (877) 444-4195 (877) 444-4195
Used (877) 445-9158 (877) 445-9158
Service (877) 462-6992 (877) 462-6992

Inventory

See all 198 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since August 2019.
SouthTowne has been a family owned and operated full-service dealer serving the metro Atlanta-area for more than 26 years. We are 100% committed to ensuring this will be the most pleasant car-buying and ownership experience you've encountered. Be sure to ask about our referral program. We look forward to the opportunity to earn your business.
Your Dealer for Life!

Service center

Phone number (877) 462-6992

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.5
(996 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

Do Not Honor Advertised Prices

Not a Good Review. Price On Line NOT a Honored Price. Tried to Purchase online (not the advertised price) Made a phone call first thing in the morning; Stated from Sales Manager that this would be Top Priority, Get back with you within 1 (one) Hour. Not, I called back 2 Hrs. Later still had to fill in other Manager about a possible vehicle purchase. Ended up wasting my whole day to travel and purchase a vehicle. Not At This Dealership!!

1.0

Poor Customer Service

In June I tried for 2 weeks to get in touch with the service department to set an appointment for a safety recall regarding the Anti-Lock Brake System. Finally talked with the service manager and set the appointment for 07/20/2022 at 8am. I decided when I got to the dealership to have my oil changed. I received a call about 3 hours later telling me that my car was ready but could not repair the defect in the abs system because the part was back ordered. I find this very poor service since the only reason that I waited for over 30 days was to have Southtowne repair the ABS defect. As a customer why wasn't I notified that the appointment needed to be rescheduled because the part was not in. Your logo of DEALER FOR A LIFETIME is somewhat skewed. Any future business that I do is to repair the ABS defect. Will not be buying or getting my car serviced at Southtowne any longer.

5.0

If you come here ask for Tom he’s an amazing person even

If you come here ask for Tom he’s an amazing person even though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me he kept everything 100 he’s just an all around great salesman

1.0

Bought extended bumper to bumper 100k warranty.

Bought extended bumper to bumper 100k warranty. Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service manager states leave car for undetermined period of time, no loaner and would be charged diagnostic fees until they could locate the issue. States if they had a loaner it would go to one of the cars that has been there for over 100 days. This is my 4th new car bought from this dealer and it will be my last!

1.0

Do not do business here

On May 27th 2022 I made a $3000 deposit for a Hyundai Ioniq 5 Limited with Glenn McParland. It is set to arrive June 14th 2022. I called in Thursday June 2nd at 644 pm and asked if I cancelled my deposit if I would be able to get a refund. The salesman that answered said "absolutely". I did not get a name but since you record customer calls, you should be able to verify. I asked because we found a great deal in another car. If they had said no to a refund, I would have waited on the loniq 5. I went a head with the deal on Friday June 3rd 2022 in the morning and bought the other car. Around noon June 3rd 2022 I visited the dealership to cancel my reservation and process a refund of $3000. I was told I could not get a refund for a reservation made on May 27th. I considered trading the car I just bought towards the Ioniq but reconsidered when I got home. I contacted Southtown Hyundai Newnan again on Sunday 5 June 2022. I was called back to come to the dealership and talk to a "VIP Manager". I was led to believe someone would be helping me with this issue. I arrived at 130 PM only discover there was no manager. Just Glenn McParland with the same story about "no refunds". I told him what I thought of this dishonest situation. I left and now we have this. I ask again for a refund of the $3000 deposit I made on May 27th 2022 so that this may be put behind us and not escalated to the authorities or public forum. Both Hyundai of Newnan and I stand to benefit from an amicable resolution. I will remove this review once my refund is given.

1.0

Service department does a terrible job.

Service department does a terrible job. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change.

1.0

Horrible

My car was there for 3 months for a recall. My service advisor quit or was fired, no one told me. For 3 weeks I was next. As soon as I contacted an attorney and made them aware my car was finished within a 3 days. The communication was horrible I had to spend over 5000 on rentals because they didn't have any loaners available. I work at Kia where it was originally diagnosed before going to the dealership. I still have an open recall and it drives funny

1.0

Liars. Don't Trust Them.

I inquired about a used vehicle by phone. They told me one story to get me to drive an hour to their dealership. Then the story changed. Horrible, dishonest people. Don't trust them.

1.0

Terrible, dishonest people. Will lie to you multiple...

Terrible, dishonest people. Will lie to you multiple times on the phone just to get you to drive to Newnan. Horrible.

2.0

What does it take to get some help from the Hyundai...

What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when I picked up the vehicle after purchasing it I was greeted with 27 miles to empty on the gas tank and no second key. I was told the key was in the mail but that was three weeks ago and still nothing on the front. I'm hoping these issues don't happen to someone else but its definitely not too late to earn my trust back. Find the key and fix the BlueLink and I will be a happy customer.

See all 996 reviews