Lou Fusz Subaru O'Fallon

Chris Smith was so nice and patient with us. He went over everything in the car and had answers for all of our questions. Chris was so helpful and we appreciate the time he spent with us. We fell in love with the color that was in the showroom and he made it happen. We couldn't be happier!

Chris spent all afternoon and into the evening to help us purchase our new Forester. We live at a distance and this may very well be our last vehicle due to our ages, so it was very important to us to make the right choice. The Forester is perfect for us! Throughout the process, Chris was patient, understanding and supportive. We sincerely appreciated his kindness and professionalism. Rick was personable and efficient in shepherding us through the paperwork. Everyone at the dealership was friendly and helpful. Thank You Chris & Lou Fusz! Patricia Hubbard, Quincy IL

Excellent salesman Christopher Smith answered every question professionally, my wife was very confident dealing with him , he had her test drive three different vehicles to ensure her new vehicle would fulfill her needs for transportation.

Christopher was helpful in answering our questions. I as somewhat frustrated at the condition of the car though as they ran it through an automatic wash that left fine swirls in the paint. It's frustrating to have to deal with paint imperfections on a brand new vehicle.

I had a great experience yesterday at the dealership and Christopher was super nice and polite during the whole thing. Helped make sure I knew where and drinks, snacks, and the bathroom were and helped get us water at one point. Highly recommend this dealer at this place and would go back again.

Chris and the whole team at Lou Fusz made my buying experience very easy. He was upfront and honest throughout the entire process and helped me make a deal I was comfortable with. You can truly tell that the entire sales department works as a team and genuinely wants to help everyone get the car that works for them.

Second Subaru we have bought from Chris, appreciate his product knowledge and no nonsense approach to selling cars.

Christopher Smith and Lou Fusz were very helpful, professional, and kind. They made the process easy - and Christopher was superb in answering my many questions- ensuring my confidence in my purchase of a 2025 Forester. The dealership is beautiful, bright, and clean. I highly recommend making your next purchase a Subaru.

We've always been happy with how we're treated here. This is the third car we've bought from them and the experience was, as always, very good. Christopher is great — he knows the cars and was extremely easy to work with. He spent a bunch of time with us but we never felted rushed, and he worked to find the car we wanted which had to be brought in from another dealer. The negotiations were simple and basically the whole process was easy. I highly recommend the dealership and Chris.

This dealership is awesome and the people are good to assist anything you need. Christopher is knowledgeable to work with.