I had an overall very good experience. I was looking for a newer car to replace my old car. I found the whole process to be quick and painless and I... would recommend them to anyone. Thx Guys, Michelle
I have owned 34 vehicles counting my recent purchase here at UAW. 16 vehicles I bought brand new. This is the best experience I have EVER had! No hard... sales tactics. I was only asked for a deposit (small) to secure the car. I said "No" and they never asked me again. The owner treated me like a friend. Sam and Vince are great. Derek in finance can fix anything except a broken heart, or the crack of dawn!
I called this dealer 2 days ago about a 2004 Nissan Altima on their website. Glenn was very honest and straight forward. I filled out their online credit... application. 2 Phone calls later, I was approved and they were very willing to work with me to make my purchase smooth and easy. Very friendly, very honest, very reputable. I will definitely buy from them again, and send some business their way.
They did not follow the sale well. Which tells me they aren't interested in building business, just selling cars. They have treated me with disrespect... since the sale based on issues they created by not getting the vehicle ready for sale. You do have a choice. I would recommend not shopping here.
For the most part, the service was excellent. I wasn't buying the most expensive vehicle on the lot but I was treated like I was the most important customer... which felt nice. I met the owner and he was amazing. One thing, I'm still waiting for a follow-up service I was promised. It's been 3 days so it'd be a blemish on an almost perfect visit.
This dealer is small but great customer service. The guy I spoke with Glenn was on top of everything. Answered all my questions,returned calls right a... way,gave me honest opinions about the cars. I got approved on financing even my bad credit. I will recommend this dealer.