J M. Uvanni Motors

2.6 out of 5 2.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 5:00 PM

J M. Uvanni Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2010

We have a wide selection of late model cars, trucks, SUV's, and vans in stock! Come down to see our expanded lot and sho

...

wroom just up the street from the Wal-Mart Super center in Rome, NY. Our top notch sales staff is waiting to serve you. Call or Email Gary Uvanni at 877-591-7277 to secure your car or truck today

"home of the lifetime powertrain warranty and the $500 dollar best price guarantee"

Reviews

2.6 out of 5 2.6
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 10, 2019

    The buying process went smooth and Ellis at that point was very helpful. However it was after the purchasing of my vehicle where the issues were. Online... it said there was a tow package that came with the vehicle (one of the reasons why I wanted it). Was told that it didn’t have one on it and that they had to order one and it could be done in a week, okay great no problem (I was picking up a camper in two weeks). Was told that the wrong one got ordered so I had to come back the next Wednesday. At this time my AC wasn’t working and my breaks were making noise so Ellis had me bring it in to get the AC fixed and breaks looked at, then have it brought over to Victory to get the three recalls done on it (that were shown on the carfax I had pulled) and then brought to Rickies to get the tow hitch done. Was told I’d have it back that day so I borrowed my fathers car..it took more time then I was told, okay things happen. Had to have my dads car an extra day which now leaves him without a car.. finally picked my vehicle up after not getting ONE call back from any of the three places, I’m the one having to call and check in after I was told I’d be getting a call and it was hours after. At this point I have plans to get the camper on Saturday. Pick vehicle up Thursday night. Go out to Norwich to get the camper and SURPRISE the wiring isn’t working on the hitch AND the vehicle is making rattling noises and sounds like xxxx. So we had to come back with no camper. Wasted time, money and gas. Had to pay someone from uhaul to fix the wiring issue. Told Ellis that the car was making noises and he wanted me to bring it in but at this point I don’t trust them, victory, or Ricky’s so I had my mechanic look at it, he had to fix the brake shield and then took the rotors off and had three parts just fall out that had to do with the parking break. When I brought the parts to Ellis his response to me was “sometimes things break”. That’s xxxxxxxx, parts just don’t fall out and it had been making the rattling noises since I had picked it up. I then went back to Uvanni’s and made an appt to get it looked at that I refused to pay for..I wasn’t told it could be brought in in a week and I told Ellis I needed a rental bc I wasn’t about to leave my father without a vehicle AGAIN. I was told on Tuesday that up they have a rental for me and then got a call saying that the rental was no longer there that they don’t have to give me one like it was a courtesy to me after their xxxx up. I then told them, which I have that I will be getting ahold of the attorney general. This whole process has been xxxxxxxx and I will NEVER going back or recommending anyone there EVER. Great customer service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 9, 2019

    Terrible customer service after purchase. Numerous phone calls were not returned. Called the day of purchase when the car wouldn't re-start in driveway... (made three separate phone calls), never got a response nor any follow up when we returned a week later. Promised a detailing and cleaning.....beware, you'll keep getting the answer, "I'll talk to the owner and take care of it" - nothing will get taken care of.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 7, 2019

    Walked in to test drive a car that was on their website, and when I found out it had sold, the owner, Gary, called his guy and got me a newer model at... an unbeatable price! They got the car within a couple days, cleaned and tuned it all up and I drove off the lot with my new car in a weeks time! Great service, the team went above and beyond, and I would highly recommend Uvanni Motors!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 19, 2019

    THEY ONLY WANT YOUR MONEY!!!! DON'T CARE ABOUT THERE CUSTOMERS!!! MAKE SURE YOU LOOK OVER ALL YOUR PAPER WORK BEFORE SIGNING!!! MAKE SURE THERE IS SOME... SORT OF LEMON LAW!!! MAKE SURE YOU HAVE G.A.P!!!!!! CROOKS CROOKS CROOKS!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    I had been looking for a truck to leave at my camp and just could not find anything in my price range that I liked. Overall I would highly recommend doing... business with them it was a very pleasant experience. If in the market for a new vehicle I highly suggest contacting morgan in there sales department

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2017

    me and my wife are in the process of rebuilding our credit and did not think we could purchase a newer vehicle. we called uvanni motors and spoke to morgan,... he guided us threw the whole process and we ended up being able to purchase a new vehicle. we are very thankful we called them that day and would recommend anyone who is needs help or is looking for a new vehicle to contact morgan at uvani motors

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2017

    I bought my first car since 2001 and it was a very easy and simple car buying experience , no games or drama . Ellis was fantastic to deal with. I highly... recommend going to Uvanni Motors , they even gave me a lifetime powertrain warranty for free with the 15 Journey I bought !!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 26, 2017

    I just. Purchased a 2014 Chevy equinox from Jerry he was an excellent salesman highly recommended fast and easy cars a good quality I recommend anybody... to go to him or to uvanni motors

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2017

    I drove all the way from Syracuse to see the jeep wrangler I bought that I have always wanted. morgan did a great job showing me my jeep and was very... helpful in explaining the whole process. would highly recommend going and seeing morgan.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2017

    I called up Ellis , I previously bought a Dodge ram off of him last year and came into some financial issues and needed to get a lower payment . He got... us into a suv that lowered our payment and still helped our family out with this beautiful dodge Durango. Thank you Uvanni motors and Ellis!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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