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We have a 4 month old son so we pushed to do as little as possible in the dealership. Our salesperson Clinton was amazing! We spent less than 3 h...
We have a 4 month old son so we pushed to do as little as possible in the dealership. Our salesperson Clinton was amazing! We spent less than 3 hours in the dealership (while they were busy) and left in our new Soul! It was the nicest and easiest car purchase yet!
I received a call from Thomas Whitehead about trading in my 2015 Optima for a newer model vehicle. I was happy to receive the call because I was n...
I received a call from Thomas Whitehead about trading in my 2015 Optima for a newer model vehicle. I was happy to receive the call because I was not very happy with my experience in leasing my first car. I went in not expecting a good visit but Thomas soon change my prior experience into a very happy one this time by better customer service and overall pleasant time. He was able to get me all I wanted into my new Kia that I did not receive from my prior experience and even more. Thomas has kept me informed with all Kia has going on and has been Extremely helpful. I can truly say, that if he was not there and Charles (sales manager), I would not have lease a new vehicle. Overall EXCELLENT experience!!!
This is my third new vehicle purchase from Patterson KIA in Arlington, TX. I like the dealership because of its people and its outstanding custome...
This is my third new vehicle purchase from Patterson KIA in Arlington, TX. I like the dealership because of its people and its outstanding customer service. For instance, my salesperson was Kenneth Eborka. He approached me in the maintenance bay after I had had an oil change and an alignment done, and was about to leave in my 2015 KIA Sportage. He asked if that was my car, and I said yes. He asked if I liked it. I said, uh, yes. He said come and let me show you something that will wow you. I had a few minutes, but did not have any intention of buying a car that afternoon. So I went with Kenneth into the showroom and was indeed wowed! The 2017 model Sportage is gorgeous! We had to go take a test drive, just because. I fell in love with it! He is good at what he does, let me tell you. Everyone I dealt with that day, from Jarrid Vinson, Assistant Service Manager, to Kevin Polite, New Car Director, to Robert Hall, Finance Manager, and of course, Kenneth Eborka, salesman extraordinaire, was kind, thoughtful, helpful, patient, and very professional. The whole process was smooth, orderly, not rushed or harried; just comfortable and, again, professional. Very impressive!