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Reviews

Average Ratings

4.0
55 lifetime reviews. Includes reviews of Jaguar Great Neck from DealerRater.com
  • Opinion of a "car guy".

    My history with Jag of Great Neck should speak for itself. We have purchased FIVE cars from this outfit! If you plan to trade your car for a great...


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    My history with Jag of Great Neck should speak for itself. We have purchased FIVE cars from this outfit! If you plan to trade your car for a great Jaguar you will meat Tom Prawdzik and be given very fair value for your car. For sales I recommend that you ask for Rod Babaisakov who enjoys providing a pleasant no-pressure friendly experience. Even after the sale Rod made sure that I understood that he would be available for ANY reason in the future. Good guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Buying Experience!
    May 22, 2017

    I had the pleasure of working with Sales Consultant, Bill James, and Sales Manager, Tony Anton who were an absolute pleasure to deal with. I was a...


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    I had the pleasure of working with Sales Consultant, Bill James, and Sales Manager, Tony Anton who were an absolute pleasure to deal with. I was able to get all of the information about the car at the dealership and finalize my purchase on the phone with Bill and they took care of all of the coordination. I buy/sell a lot of vehicles and this was a very easy, no pressure process. Neil Fogel in Finance had all of the paperwork ready for me to sign and the team had me out of there signed sealed, delivered and trained on the car in about an hour. These guys are truly First Class...

    Does recommend this dealer

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  • Stay away from this place

    Unprofessional and totally below average experience leasing a new Jaguar.


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    Unprofessional and totally below average experience leasing a new Jaguar.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    The facility is old and the service writer needs a lesson in customer service.


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    The facility is old and the service writer needs a lesson in customer service.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Terrible treatment

    I have been buying Cars past 30 years and bought many. I have never had a terrible experience in custumer service like I had with This car dealer...


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    I have been buying Cars past 30 years and bought many. I have never had a terrible experience in custumer service like I had with This car dealer, Specially the Sales person called Nick. Dont bother going there Go to Huntington jaguar, I had a great service there soecially salesperson I dealt with. His Name is Kevin.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Unprepared upon delivery
    August 26, 2016

    I placed a deposit down on a Certified XF, with Rodion, the car was to be presented to me on a Tues, I have explained that Thurs I would be in to ...

    Jaguar of Great Neck

    I am sorry that the experience was unpleasant. This car was certified by our expert Jaguar service department who verified that the rotors were no...


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    I placed a deposit down on a Certified XF, with Rodion, the car was to be presented to me on a Tues, I have explained that Thurs I would be in to pay the full balance on the vehicle. I was told by Dominick (salesman) there may be an issue with the car, he claimed the brake pedal pulsed when stopping. I explained I had just driven 2 hours in traffic to pick up my vehicle that should NOT have had ANY issues whatsoever. Also they had ample time to make all the necessary repairs prior to my visit. I was told to drive it for a few days and if necessary they would service it. I spoke to Tony Anton and explained my disgusted with the situation, his response was most of the cars brake rotors have rust on them causing the problem. I stated usually the rotors are warped when the pedal pulses. He stated he has been in the car business for 35 years, and he would deliver a loaner to my home after a few days. I was appalled and felt disrespected. He then stated to take it or leave it. I chose to walk away from the deal and received my deposit back. NOT GOOD business ethics.

    Does not recommend this dealer
    Jaguar of Great Neck

    I am sorry that the experience was unpleasant. This car was certified by our expert Jaguar service department who verified that the rotors were not warped and the pulsation we experienced upon the certification test drive was significantly diminished after our technician drove the car home over night. Upon arrival we informed the client that there was a very slight pulsation when braking that would soon clear up with driving. The client insisted that a pulsation can only exist if the rotors were warped. I offered to have the car picked up at his house, leave a Jaguar loaner and replace the rotors at our expense if our diagnosis was incorrect. and the car did in fact need rotors. Rust on rotors is common with a vehicle that sits outdoors for any period of time and does not diminish or affect the efficiency of the braking system. It is not a prudent or necessary practice to replace rotors in that event. The customer chose not to take the car and his deposit was promptly refunded.


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  • They are fabulous'
    August 11, 2016

    I have been going to this dealer for years. Whatever the problem is they fix it fast and with a smile.....and no hassle. Loaners are always availa...


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    I have been going to this dealer for years. Whatever the problem is they fix it fast and with a smile.....and no hassle. Loaners are always available.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent first experience with Jaguar & Jagman
    August 8, 2016

    My excellent experience started with the very first call to Jagman (Rodion). I had called other dealers about the F-Pace back in Jan and I couldn'...


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    My excellent experience started with the very first call to Jagman (Rodion). I had called other dealers about the F-Pace back in Jan and I couldn't get any clear answers and I knew more than them. Immediately Jagman (Rodion) was able to answer my questions and promptly placed a preorder. He helped me throughout the decision process as well as the waiting until delivery (5 months later). Jagman was honest, fair and very clear when going through the financials that included a trade-in. I would recommend him to any one purchasing a Jaguar.

    Does recommend this dealer

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  • Outstanding Experience with Rodion
    July 8, 2016

    Several months ago I purchase my third Jaguar, a 2015 XJL supercharged from Rodion Babaisakov (Jagman). This was my first time leasing from Jaguar...


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    Several months ago I purchase my third Jaguar, a 2015 XJL supercharged from Rodion Babaisakov (Jagman). This was my first time leasing from Jaguar of Great Neck and I was very satisfied with both Rod and the dealership. Rod was very open to agreeing on a price that would work for both parties. He was very personal throughout the process and very open to any questions or concerns we may have had. I will definitely come to Rod for future Jaguar purchases and highly recommend that you go to him for your new Jaguars.

    Does recommend this dealer

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  • Outstanding Experience with Rodion

    This review is a bit late, but I had an outstanding experience leasing my new 2015 Jaguar XJL Supercharged with Rodion at Jaguar of Great Neck. Ro...


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    This review is a bit late, but I had an outstanding experience leasing my new 2015 Jaguar XJL Supercharged with Rodion at Jaguar of Great Neck. Rod was very courteous and always tried to meet our needs. he was flexible in negotiating a price that would work for both parties and took every step to ensure that we were happy with the car we purchased. Rod was extremely friendly and personal during the purchasing process and afterwards as well while helping locate some missing rear seat headphones. While I have tried other Jaguar dealerships in the past, I was extremely impressed with Rod at Jaguar of Great Neck and will come to him for future Jaguars. If you are in the market for an outstanding British automobile, I suggest you go to Rod at Jaguar of Great Neck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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