Audi Chantilly

Sales Process: Poor. Salesperson Fady made promises (pre-inspection report, documents from previous owner) that were never delivered. Manager was rude and avoided speaking directly with me. • Vehicle Quality: Very bad. Within 2 weeks of purchase, I had major oil level issues, requiring me to add oil every few days. They clearly never inspected the car properly. • After-Sale Service: Nonexistent. They refused to provide a complimentary check and wanted me to pay for repairs. • Paperwork/Tags: Completely unprofessional. My title and tags were never processed, and my temporary tag expired after a month. Only then did they suddenly ask for documents they should have requested at the time of sale. ⚠️ Recommendation: Do not buy here. They hide information, refuse accountability, and leave you with unresolved issues after taking your money.

The dealership was very nice, modern and clean. I was greeted from the moment I walked in. Everyone was knowledgeable and assisted me in directing me to the right people.

I feel like they should have given us more off the car for the things that were missing or wrong with it and we should have been told up front there were only one set of keys not told at the end after we bought the car and Lucas was handing us the keys when the response was you didn’t ask! I said I though it was advertised it had 2 sets then he had no solution just he hoped he didn’t loose our business! It was too late we already bought it! He said he would reach out to the previous owner to see if they have it but haven’t heard back on this yet. Disappointing end to what should have been an exciting purchase.

Great experience with Lukas at Audi Chantilly. Love the new Etron so far! The facilities are also super clean and nice.

Very pleasant to work with from salesperson to finance person. Willing to work with you to help make your experience great. Nasser was great!

I recently purchased a vehicle with the help of Mobin, and I couldn't be more pleased with the experience. From the moment we connected, Mobin was the definition of professionalism—calm, courteous, and incredibly knowledgeable. What truly stood out was his commitment to making sure I understood every detail of the process. No question was too small, and he explained everything thoroughly without rushing or pressuring me. His patience and clarity made a potentially stressful decision feel smooth and manageable. Mobin genuinely prioritized my comfort and confidence throughout the purchase. His helpfulness and transparency turned what could have been an overwhelming experience into a positive and even enjoyable one. If you're looking for a trustworthy and attentive car salesman who values your peace of mind, I highly recommend working with Mobin. He sets a high bar for service and professionalism in the auto industry.

We recently purchased two cars from Mobin and had a fantastic experience. He was professional, helpful, and went above and beyond—especially when helping my son with his very first car. He patiently explained every detail he might need to know, making sure he felt comfortable and confident with his decision. We truly appreciated his honesty, knowledge, and the time he took with us. Highly recommended.

Amazing experience. Bazil was fantastic, got me into the car I wanted at a great price and I will be back for more in the future!

Audi review Long and honest review worth reading, as I rarely leave any reviews unless my experience had been stellar! This is my second review for this fantastic dealership and especially Mr. Mobin Fateh my all time favorite sales representative at Chantilly Audi! Initially Mobin and his team helped my wife to painlessly transition from her previously leased vehicle to a brand new Audi Q3. I was in the market for another car as well and had few cars in mind. Once we experienced Mobin’s excellence, I decided to purchase an Audi from him. Yesterday, I had the pleasure of picking up my new Audi from them! Mobin is outstanding. What a king this man is! Absolutely honest and transparent and beyond helpful. Great energy and communication skills. I promise, I am not endorsed to leave this review and i look forward to a lifelong friendship and conducting business with Mobin. His team, Hek Abbasi (manager), and Grace (finance manager) were outstanding in assisting me and making this process flawless and smooth. Mobin decently shatters are preconceived notions of a “car salesman!” He is excellent at what he does and I foresee a bright future for him in this industry. If you are in the market for a car, please stop by and visit Mobin at Chantilly Audi! He will be more than happy to assist you and you will love the experience. Thank you Mobin Fatah!

Audi review Long and honest review worth reading, as I rarely leave any reviews unless my experience had been stellar! This is my second review for this fantastic dealership and especially Mr. Mobin Fateh my all time favorite sales representative at Chantilly Audi! Initially Mobin and his team helped my wife to painlessly transition from her previously leased vehicle to a brand new Audi Q3. I was in the market for another car as well and had few cars in mind. Once we experienced Mobin’s excellence, I decided to purchase an Audi from him. Yesterday, I had the pleasure of picking up my new Audi from them! Mobin is outstanding. What a king this man is! Absolutely honest and transparent and beyond helpful. Great energy and communication skills. I promise, I am not endorsed to leave this review and i look forward to a lifelong friendship and conducting business with Mobin. His team, Hek Abbasi (manager), and Grace (finance manager) were outstanding in assisting me and making this process flawless and smooth. Mobin decently shatters are preconceived notions of a “car salesman!” He is excellent at what he does and I foresee a bright future for him in this industry. If you are in the market for a car, please stop by and visit Mobin at Chantilly Audi! He will be more than happy to assist you and you will love the experience. Thank you Mobin Fateh!