My low tire pressure light was coming on in October so I scheduled an appointment for the service department to trouble shoot and solve the problem. It... was a quick in and out as the technician said they put more air in my tires and I was good to go. I inquired if that was all that was needed and he said yes. He also shared that the light coming back on wasn't too big of a deal and to return if necessary. Since the service department technician said not to worry too much about it, I didn't return right away after the low tire pressure light returned. I wish I had worried because the tire eventually went completely flat on my way back from Denver on a Saturday night. When we put the spare tire on, we found SEVEN nails in the tire, and we believe the tire went completely flat after one of those nails was dislodged. I scheduled another appointment and ended up having to purchase two brand new tires. I am feeling really disappointed because I'm sure the service department would have seen the nails in my tire if they had looked closer when I brought my car in after the low tire pressure light first came on. I am also feeling grateful that I did not blow the tire completely while driving on the highway as I drove to Denver and Colorado Springs (and back to Fort Collins) several times before the tire was fixed for good. Colleen Gibley-Reed
we have now purchased two cars from Tynans. Rocky was our salesperson on both occasions. His service and knowledge were excellent. No pressure to buy.... I highly recommend this dealership.
Best car buying experience ever! Spencer in sales and Nick in finance were great! Special thanks to Brian and Vickie for all their help after the sale.... They were amazing! Sean and Ed Tynan run a first class operation and are the very best at what they do. Thank you for everything!
This is our third car purchase from Kia Fort Collins. Kevin met us at the door and we had a great time trying out new cars, used cars and talking points... of each. We settled on an upgrade of the same model and came home happy campers. Kevin was never pushy or condescending which can happen with us older folk. He was kind and considerate. He helped us work through the pros and cons of each vehicle. It took us a whole half day to get the deal done. This is what it takes I guess but we were tired by the time the day was over. Wish there was a more stream lined process. To cut the time down. Thank you Kevin Gill for another positive experience.
Fort Collins Kia and all it's personnel did as promised. Met new owner Jay Weibel and was pleased with his strong interest in service to customers.
I brought my new Kia in to the service center for a software update and first oil change. Danette and Austin, my service advisors, were super friendly,... knowledgeable, professional, and accommodating. The tech(s) who worked on my car did a great job and washed and cleaned the interior extremely well. The waiting room was comfortable and the complimentary coffee was delicious. I had made an appointment, was told how long it would take, and I had my car back exactly when they said I would. Definitely the best experience I've ever had at a dealership service center.
Transparent sales, great customer service, friendly staff. This dealer could have been more flexible at taking off the security features, but great nonetheless.... They were also not too pushy, and provided more information then I could have asked to help me make a decision of a life time.
Tynan's Nissan provided a most friendly service. The service staff explained the repair issues in a clear and concise manner. Comfortable waiting... room on a chilly day.
great service as always. just would like to see new ownership consider service discounts for loyal KIA owners like before, it was a great incentive to... come back.
The Service Team is very courteous and professional on the phone and in person. They know me by name and know our vehicles. Service gets done right... in the time indicated.