McCarthy Toyota of Sedalia

Reviews

Average Ratings

3.9
58 lifetime reviews. Includes reviews of McCarthy Toyota of Sedalia from DealerRater.com
  • Best experience ever!

    got my car in for service and decided to walk around, I was met by sales staff that really knew what they were talking about, showed me the best o...

    Dealer Response

    We are grateful for the five-star review! We are so happy that we made it easy and pleasant to upgrade and could give you such a great experience....


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    got my car in for service and decided to walk around, I was met by sales staff that really knew what they were talking about, showed me the best options to upgrade and made it easy...all before my vehicle was done in service! Now Ive got a New car! YAY ME!!! Thanks for the help

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are grateful for the five-star review! We are so happy that we made it easy and pleasant to upgrade and could give you such a great experience. We hope you're enjoying your new car and welcome any questions or concerns you might have at any time.


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  • Just Purchased 6th Car with McCarthy
    November 8, 2017

    We just purchased our 6th vehicle from McCarthy Toyota. They are always professional but never high pressure. Tom in the finance department is v...

    McCarthy Toyota of Sedalia

    Wow thank you so much! We look forward to assisting you with your 7th vehicle in the future.


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    We just purchased our 6th vehicle from McCarthy Toyota. They are always professional but never high pressure. Tom in the finance department is very friendly and helpful. Jacob Attebury, our salesman, was also helpful without being pushy. We know from experience how great the service department is. They do a great job and the waiting room is truly pleasant. We know how great a product a Toyota vehicle is and we know the best place to purchase a Toyota is at McCarthy of Sedalia.

    Does recommend this dealer
    McCarthy Toyota of Sedalia

    Wow thank you so much! We look forward to assisting you with your 7th vehicle in the future.


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  • F****** around with my wife
    August 15, 2017

    My wife went in to get an oil change next thing you know I find out that they are messing around. Not sure what the rest of the men are like in Mc...


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    My wife went in to get an oil change next thing you know I find out that they are messing around. Not sure what the rest of the men are like in McCarthy Toyota but I would not recommend letting your wife deal with Mark Woolery

    Does not recommend this dealer
    Came in for service or repair

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  • A Team Above The Rest
    July 19, 2017

    Traveling through Missouri my SUV I had just purchased and serviced in Denver threw a front axle leaving me stranded. I contacted AAA and they to...

    McCarthy Toyota of Sedalia

    We were glad to be of help! Thank you for sharing such a great experience. We hope you and your wife enjoy your new 2010 Buick Enclave!


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    Traveling through Missouri my SUV I had just purchased and serviced in Denver threw a front axle leaving me stranded. I contacted AAA and they towed me to McCarthy Toyota, they were able to review and diagnos the issue within an hour. I was treated with respect and the service team began to locate the needed parts while talking with the Denver Dealership. Repairs would take several days and the cost upfront was in the thousands. Bill the sales manager over heard the issue and invited me in to chat, he reviewed the issue and worked with the service department. I was driving a 2005 Lexus 330 with 189000 miles, Bill reviewed all of the costs, time, and delays I would be accumulating, he reviewed his inventory and trades. Bill and his sale person Josh located a 2010 Buick Enclave with 118000 coming available for about the same costs I would be paying for repairs. They assisted with food and lodging for a day until the car was inspected and prepped for sale. I was on my way in two day with a newer nicer car at the same price. Great work Guys and thank you. I made it to Florida to be with my wife.

    Does recommend this dealer
    Came in for service or repair
    McCarthy Toyota of Sedalia

    We were glad to be of help! Thank you for sharing such a great experience. We hope you and your wife enjoy your new 2010 Buick Enclave!


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  • unsatisfied customer
    June 9, 2017

    the used vehicle we purchased was "inspected and runs great". Shortly after the purchase the engine began to slip as we go uphill and the struts...


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    the used vehicle we purchased was "inspected and runs great". Shortly after the purchase the engine began to slip as we go uphill and the struts are bad. We called and McCarthy will not do anything. We will never purchase from McCarthy again

    Does not recommend this dealer

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  • Awesome Customer Service
    May 22, 2017

    Our salesman, Keith, was truly amazing. He was not pushy and was very up front and real with my wife and I. The sales manager and the finance pers...

    McCarthy Toyota of Sedalia

    Thank you for the review, James! We're happy to see that Keith was able to attend to your needs and help you feel welcome at our dealership; we'll...


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    Our salesman, Keith, was truly amazing. He was not pushy and was very up front and real with my wife and I. The sales manager and the finance personnel were top notch and went out of their way to accommodate my needs. Highly recommend this team!

    Does recommend this dealer
    McCarthy Toyota of Sedalia

    Thank you for the review, James! We're happy to see that Keith was able to attend to your needs and help you feel welcome at our dealership; we'll tell him to keep up the great work! We appreciate your business and look forward to serving you again in the future!


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  • Unsatisfied Customer!!
    April 20, 2017

    I would never recommend McCarthy in Sedalia to anyone. My son bought a truck from this business, a month after having it he had nothing but proble...


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    I would never recommend McCarthy in Sedalia to anyone. My son bought a truck from this business, a month after having it he had nothing but problems, they treated us like we were a nuisance, we had to pay all of the repairs out of our pocket, they happened after the 30 day warranty(of course) that we had to fight to get. We went back in here recently to trade and the employees all had cocky attitudes and lead us to believe we were getting into another truck, but let some other couple test drive it and told us they sold it-we left and went to WK-no more got out of the door and they told us they hadn't sold it and to come back. So we went back (you aren't going to believe this) when we got there they said sorry we did sell it!!! I can't even tell you how upset we were. It was all for the best though--we went to WK and received outstanding customer service and they explained every detail, not to mention a 6 month warranty. We are now part of the WK family!!

    Does not recommend this dealer

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  • First Tacoma purchase
    March 14, 2017

    Great experience purchasing my first truck! I had a couple of initial concerns, and the dealership worked with me to arrive at the perfect vehicle...

    McCarthy Toyota of Sedalia

    James, thanks for sharing your review! We're happy to hear that our team provided you with such excellent service. Enjoy your Tacoma! We hope to s...


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    Great experience purchasing my first truck! I had a couple of initial concerns, and the dealership worked with me to arrive at the perfect vehicle for a fair price. I continue to be impressed with the quality, versatility, and reliability of my 4X4 Tacoma.

    Does recommend this dealer
    McCarthy Toyota of Sedalia

    James, thanks for sharing your review! We're happy to hear that our team provided you with such excellent service. Enjoy your Tacoma! We hope to see you again and we appreciate your business!


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  • 80 year Olds ripped off
    December 26, 2016

    Most disappointed in the service provided to my 80 yr old parents from this salesman and all Sr management at this dealership. I will be forwardin...

    McCarthy Toyota of Sedalia

    Leslie, we're concerned to hear that your parents had a negative experience with us. We always want our customers to be completely satisfied. We...


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    Most disappointed in the service provided to my 80 yr old parents from this salesman and all Sr management at this dealership. I will be forwarding a letter to the Better Business Bureau as well.

    Does not recommend this dealer
    McCarthy Toyota of Sedalia

    Leslie, we're concerned to hear that your parents had a negative experience with us. We always want our customers to be completely satisfied. We would appreciate a chance to talk to them to see how we can help. Please ask them to contact me so I can learn about the situation and work on fixing anything that went wrong. -Karl Kramer, Communications Director, 913-800-1155, kkramer@mccarthyautogroup.com


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  • Great experience with very nice professional people
    October 22, 2016

    I had been talking to Dan Gilmore prior to visiting the facility and when I went into the dealership my experience was fantastic. Both Dan Gilmore...

    McCarthy Toyota of Sedalia

    We value your feedback. Thank you for the wonderful review! We are happy to hear about your experience with Dan and Mandy. We look forward to seei...


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    I had been talking to Dan Gilmore prior to visiting the facility and when I went into the dealership my experience was fantastic. Both Dan Gilmore and Mandy exceeded all my expectations. I will definitely be a repeat customer in the next couple of years and would recommend them to anyone.

    Does recommend this dealer
    McCarthy Toyota of Sedalia

    We value your feedback. Thank you for the wonderful review! We are happy to hear about your experience with Dan and Mandy. We look forward to seeing you again.


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