My husband and I purchased 2010 tahoe from this dealer, Wish the process of purchasing a car was quicker but we are happy with our purchase.
i found mchenry motors searching on cars.com and came across a used 2006 ford escape. i had made an appointment to come check it out, when I arrived the... car was sold. Was not a happy customer. 3 days later they called and said they found something that would work in my budget. long story short after 2 days I purchased a 2005 chevrolet equinox. service had to fix a few issues but corrected everything i asked to be repaired.
Second car purchase with McHenry Motor Sports and we could not be happier! We had purchased a car for our son a couple of years ago and had a great experience... so we never considered anyone else for our next used car purchase. Our friends at MMS greeted us with a smile and handshake when we arrived, they recognized us and remembered our names....where else do you get that kind of greeting!!? We explained that we needed to get a second car for mom to drive and both Michael and Chris knew exactly what we wanted and what would be best for our needs. On that first visit we test drove a couple of cars but didn't want to make a decision that night. Michael told us to relax and take our time and he would keep us updated when new inventory arrived and would call us.....and he did just that the following week with information on some cars that had just come in. We all worked together to find just the right car and they even turned me away from a car that they knew in the long run would not be something I would like. You never are pressured to buy and they don't just sell you a car to be selling a car. They know our family, they ask the right questions, and they want you to find what you like and be a longtime, happy customer. You hear a lot of companies claim to offer service like this but many fall short of delivering on that message. MMS and their entire staff offer this everyday! We chose one of the cars they had originally recommended and decided to take it for another test drive. With our Midwest cold winters, sometimes the car batteries take a beating and this one just did not start the way Michael wanted it to so he offered to put in a new battery for us before we left. After the test drive my husband noticed a minor mechanical issue that he wanted addressed and Michael hooked him up with Rusty their mechanic and he immediately diagnosed the issue, made the proper repair and explained what he was doing step by step. They took extra time to detail the car and sent us off with a beautiful new ride and complete satisfaction once again. During our time there at the dealership, we had a chance to catch up and have wonderful conversation with all the staff. It honestly felt like coming home again and when they made the comment "you're part of the family now" to us, we knew how lucky we were to have found MMS! I hope if you are reading this review that you make a point to visit this dealership and ask for Michael or Chris. I assure you that the level of sales and service combined with their family style of doing business will make you a customer for life......we are, and we will be back again in another year or so for our younger son's first car!! Thank you MMS, we are proud to be a part of your family!!
Bought a dodge journey and found several mechanical issues after we got it home. Had a broken motor mount and several other issues. Brought up the noise... while at the dealership and they told us it was just the sxt package. Made no effort to reconcile.
Yesterday I stopped to look at a JEEP liberty for my daughter. I went on a test drive and when i walked into the building I found my old Jeep service manager... Chris Myers. He told me he was the owner. I ended up purchasing the jeep for my daughter. It was so great to see you Chris. Just wanted to say thank you to you and your staff!!!! JEEP-Jeremy
GREAT JOB TO THE GUYS IN SERVICE AT MCHENRY MOTORSPORTS. KEITH REPAIRED MY FRONT BRAKES FOR 40% LESS THAN GOODYEAR. THANKS FOR THE HONEST ESTIMATE AND... GOOD QUAILITY. DEB
I purchased my 2009 Chevy truck over 6 months ago and my transmission started slipping. I called the dealer and spoke with mike. He said to bring it in... and they will help me out. they inspected the truck and found that i needed a new transmission. They split the bill with me and I had my truck back back in four days. i will definitly spread the good word about this experience. Thank you!!!! Thank you!!! Tiffany
After looking for some time, I found the truck I wanted and at a price that was the best. Anywhere! I called and spoke with Walter and he said that it... was worth the 2 hr drive. It was! Most vehicles have high miles, but are in great shape. I was concerned that it must be hiding something with such a price. It wasn't. Truck was just what I wanted and great price and cond.
I recently purchased a Ford Expedition from Mchenry Motorsports and it was a very pleasurable experience. I live two hours away and the staff was able... to get me a number on my current vehicle and explained any deficiencies on the new one so I didn't have any surprises coming. When we arrived the vehicle was as explained, the staff was very friendly, and the deal was done in 30 mins. It couldn't have been a smoother proceess!!
We purchased our first car last week from this dealership. The staff seemed very friendly and helped us with financing at consumers credit union. We love... our jeep wrangler.
Thanks Jeff! It was a pleasure doing business with you.