Welcome to Gwatney Mazda of Germantown only exclusive full line Mazda dealer in the Mid-South. At Gwatney Mazda of Germa
ntown our goal is to exceed your expectations in both the purchase and delivery experience as well as in the service experience after the sale. From the moment you consider a new Mazda our goal is our pledge to you "We Make Car-Buying Simple". We hope you will agree after viewing and experiencing the many convenient features we have built in our virtual showroom and dealership with you, our customer in mind.
""We make car buying Simple!""
Oil, Filter Change
Wheel Alignment (RWD)
Wheel Alignment (AWD)
Wheel Alignment (4WD)
I just purchased a 2018 Mazda MX-5 from Gwatney Mazda. Chris, my sales associate was very friendly and didn't pressure me at all into buying. Tony,... the GM, was also very friendly. After coming to a deal, a great one at that (thanks Tony!), My car had to be brought in from another state. Chris went and picked it up for me as well! Once it came time to sign the paperwork, Brandy was my Finance department associate, and she was great! Very transparent in the process, going over everything and not once pushing any extra warranties or paint protection or anything silly like that. Overall, I would recommend Gwatney Mazda if you're looking for a fair, no pressure and friendly environment to buy a car from.
We're happy you found our staff to be so supportive during your buying experience here at Gwatney Mazda Of Germantown. Congratulations on your ne...w 2018 Mazda MX-5! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I RECEIVED OUTSTANDING CUSTOMER SERVICE FROM A WONDERFUL YOUNG MAN, RICHARD WASHINGTON III . HE WAS VERY POLITE AND WELL VERSED. ALSO, EXTREMELY KNOWLEDGEABLE... OF MAZDA'S PRODUCTS AND CAREFUL TO NOT PUSH HIS CUSTOMER. ENJOYED THE EXPERIENCE AND WILL PURCHASE A MAZDA AS A RESULT.
Thank you for taking the time to write a review and for the wonderful things you said about Richard Washington. We very much appreciate your purchase ...and we value the relationship= we have as your Mazda dealer. We look forward to providing you with great service on your new car as needed in the future.
From the moment my daughter and I walked into the dealership, looking for her a car over three months, Carlton Watson was patient and held our hand the... whole way. We did not buy that day nor did we buy for several weeks, but he never stop being friendly and extraordinarily helpful, even when we finally said to him, "no thanks we are not going to buy right now". His willingness to go above and beyond was the reason that we came back and purchased my daughter's 2012 Dodge Avenger. She is so happy and is very satisfifed with her new car. The finance manager Tammy Barclay was also, so very patient and kind to us when we signed the documents. I actually enjoyed making a major purchase this time. Thanks guys!!
Great buying experience. Gaylon was our salesman and we were very pleased, he always replied promptly to any emails or questions we had. We drove all the... way from the Nashville area to get a great deal on our 2017 Expedition. It was the best price within a 200 mile radius, and the vehicle had the lowest miles of any of the comparables. We love our new car and everyone at the dealership was very nice. Recommend!
Mike, thank you so much for the positive review! All of us here at Gwatney Mazda of Germantown appreciate your business, but we will make certain Gay...lon is acknowledged and aware of this review. 'Car Buying Made Simple' is not just a slogan at Gwatney Mazda of Germantown. We price our cars to be the most competitive in the market, either in terms of Lowest Price or Best Value! We follow-up with good customer service both during the buying process and after the sale. Once again thank you for your business and the five-star review!
Gwatney Mazda is a GREAT place to do business.... They truly make CAR BUYING EASY!!!!! In and out in probably less than an hour!!!! (Oh, and by the way,... the service department is incredible..... they really take care of you, and it is NOT expensive!!!!!) Thanks to all and Happy Thanksgiving!!!! Our new used truck will be put to great use.... some of you know what I mean!!!! :)
Barry... Thank you for taking the time to post this review! We very much appreciate your business! We thank you for the confidence you have placed in ...our company for your transportation needs. From all of us at Gwatney Mazda of Germantown we say 'THANK YOU'!
Purchased a 2008 Mitsubishi Eclipse. Car ran fine on the test drive. Within week, I had to put almost $700 into the engine. A week later, another shop... estimated the 2nd repair bill at almost $2100. Called the dealership and spoke with the used car manager. Was told that due to the age/mileage of the vehicle, I was out of luck. The sad part is, that during the price negotiation, I was told the car was previously owned by a doctor that bought it while he was finishing school. I was told how well the car was taken care of. Apparently, that goes out the window when the ink on the purchase order dries. I emailed the general management was was offered "assistance" with labor costs if I brought the car back for service OR an offer to trade the car in for another one. Not sure how a new car sale would be at the dealership, but I wouldn't risk it to find out. This car was an anniversary present for my wife and unfortunately for me, its become a nightmare. I honestly wish I could be writing a great review stating how happy I am with my purchase, but I can't. I realize my car was bought "as is", but a decent business would offer more than what I expect would be a minor amount off of labor or a trade in. Couldn't in good conscience recommend this dealership...at least for a used vehicle.
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach... out to us directly at (901) 751-7300 when you have a chance. Thank you, and we look forward to hearing from you.
I purchased the Mazda MX-5 Miata RF for my wife. She has been wanting one for months, ever since they announced they were coming out. I bought the Grand... Touring edition which is loaded. The hard top convertible is nothing short of amazing. My wife loves her new RF and driving it is a dream come true for her.
Darold.... Thank you for posting this review. It's great to hear that your wife is enjoying her new Mazda MX-5 Miata RF! Look forward to hearing more ...about the performance. We thank you for your business!
David and Linda were very helpful and accommodating from start to finish. They made the process easy and transparent.
Elizabeth, we are so pleased you enjoyed your visit to Gwatney Mazda Of Germantown! Please let us know if there is anything else we can do for you; we... are more than happy to help!
Very nice and knowledgeable salesman Richard. Good experience at dealership!
Tina.... Thank you for your taking the time to write this review. It is always a good day to get positive feedback. We very much appreciate the opport...unity to help you with the purchase of your new Mazda CX-5. We look forward to serving you again in the future.
Very efficient, extremely polite service staff. I would definitely return for service, and when I next shop for a car, I will visit this dealership.
Paul Crawford, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the c...ase during your visit. If you have further needs or questions, please reach out!