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Reviews

Average Ratings

5.0
162 lifetime reviews.
  • Great Service

    From the moment my daughter and I walked into the dealership, looking for her a car over three months, Carlton Watson was patient and held our han...


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    From the moment my daughter and I walked into the dealership, looking for her a car over three months, Carlton Watson was patient and held our hand the whole way. We did not buy that day nor did we buy for several weeks, but he never stop being friendly and extraordinarily helpful, even when we finally said to him, "no thanks we are not going to buy right now". His willingness to go above and beyond was the reason that we came back and purchased my daughter's 2012 Dodge Avenger. She is so happy and is very satisfifed with her new car. The finance manager Tammy Barclay was also, so very patient and kind to us when we signed the documents. I actually enjoyed making a major purchase this time. Thanks guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • RF Stands for Real Fast

    I purchased the Mazda MX-5 Miata RF for my wife. She has been wanting one for months, ever since they announced they were coming out. I bought the...

    Dealer Response

    Darold.... Thank you for posting this review. It's great to hear that your wife is enjoying her new Mazda MX-5 Miata RF! Look forward to hearing m...


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    I purchased the Mazda MX-5 Miata RF for my wife. She has been wanting one for months, ever since they announced they were coming out. I bought the Grand Touring edition which is loaded. The hard top convertible is nothing short of amazing. My wife loves her new RF and driving it is a dream come true for her.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Darold.... Thank you for posting this review. It's great to hear that your wife is enjoying her new Mazda MX-5 Miata RF! Look forward to hearing more about the performance. We thank you for your business!


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  • Great buying experience for the CX-5 Grand Touring

    David and Linda were very helpful and accommodating from start to finish. They made the process easy and transparent.

    Dealer Response

    Elizabeth, we are so pleased you enjoyed your visit to Gwatney Mazda Of Germantown! Please let us know if there is anything else we can do for you...


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    David and Linda were very helpful and accommodating from start to finish. They made the process easy and transparent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Elizabeth, we are so pleased you enjoyed your visit to Gwatney Mazda Of Germantown! Please let us know if there is anything else we can do for you; we are more than happy to help!


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  • Mazda CX5

    Very nice and knowledgeable salesman Richard. Good experience at dealership!

    Dealer Response

    Tina.... Thank you for your taking the time to write this review. It is always a good day to get positive feedback. We very much appreciate the op...


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    Very nice and knowledgeable salesman Richard. Good experience at dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tina.... Thank you for your taking the time to write this review. It is always a good day to get positive feedback. We very much appreciate the opportunity to help you with the purchase of your new Mazda CX-5. We look forward to serving you again in the future.


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  • Gwatney of Germantown---Outstanding

    Very efficient, extremely polite service staff. I would definitely return for service, and when I next shop for a car, I will visit this dealership.

    Dealer Response

    Paul Crawford, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be t...


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    Very efficient, extremely polite service staff. I would definitely return for service, and when I next shop for a car, I will visit this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Paul Crawford, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!


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  • License Plate No. M10AC

    Great B2C experience with this dealer. The Mazda of Germantown treated me like a VIP customer. Thus far, I am very happy with both the services an...

    Dealer Response

    Thanks Marquice for taking the time to publish this review! It was very much our pleasure to help you with the purchase of your new Mazda6. We app...


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    Great B2C experience with this dealer. The Mazda of Germantown treated me like a VIP customer. Thus far, I am very happy with both the services and the end product from this dealership and the Mazda brand.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Marquice for taking the time to publish this review! It was very much our pleasure to help you with the purchase of your new Mazda6. We appreciate your feedback and look forward to continuing to serve you. Enjoy the ride!


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  • Ricahrd Washington / Mazda of German town!!!

    Here we go- I buy cars a lot. A whole lot. I usually travel out of my home town (Nashville) for the best deals. I found a nice looking little S G...

    Dealer Response

    Kent.... Thanks for taking the time to post a review. I know that the Certified Mazda Grand Touring will be a most welcome addition for the family...


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    Here we go- I buy cars a lot. A whole lot. I usually travel out of my home town (Nashville) for the best deals. I found a nice looking little S Grand Touring Mazda 3 certified used here at Mazda of Germantown. Richard Washington was the man. He was patient the entire time ( which meant a ton of haggling, tons of phone calls, my child yelling in the back ground half of the time ) and maintained positive. I took my also-car-obsessed 3 year old this time and Richard was waiting with huge balloons ties to our new car!!! When we ran out of negotiating room Richard Even bought me the all weather mats I had hoped for OUT OF HIS POCKET. Think about that. Buying and finance was efficient, and it turns out the owner and I had a few things in common and took the time to have a good ten minute chat with me as well, including also guaranteeing the local history of the car I was purchasing. I had a little tire issue that was brought up during the sale I hope gets resolved, but other than that kudos all around! Friendly peeps. Honest products. All ya want in a car deal!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kent.... Thanks for taking the time to post a review. I know that the Certified Mazda Grand Touring will be a most welcome addition for the family. Great too talk with you and congratulations the upcoming twins. I know Richard appreciated your positive comments as well. Sorry we did not catch the cut in the tire when we inspected the vehicle. But glad we had it replaced for you and hope all is well. From all of us here at Gwatney Mazda of Germantown we simply say Thank You!


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  • Easiest auto purchase ever made!

    My husband and I went in to purchase a car for me. Richard Washington was the easiest, most efficient salesman we have ever worked with in purcha...

    Dealer Response

    Brenda.... Thank you for taking the time to post a review. We appreciate your positive comments and your recognition of Richard Washington's profe...


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    My husband and I went in to purchase a car for me. Richard Washington was the easiest, most efficient salesman we have ever worked with in purchasing a car. This was our first Mazda, but will not be our last!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brenda.... Thank you for taking the time to post a review. We appreciate your positive comments and your recognition of Richard Washington's professionalism. At Gwatney Mazda of Germantown we are dedicated to making the purchase process both easy and exciting. Our goal is to exceed... not just simply meet your expectations. We call it 'Car Buying Made Simple'. Thank you again.


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  • Happy Doctor!

    I had an excellent experience with Carlton Watson. He is empathetic and personable. Please do business with him.

    Dealer Response

    Thank you very much for sharing these comments, Christopher. We always love to receive great feedback.


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    I had an excellent experience with Carlton Watson. He is empathetic and personable. Please do business with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Christopher. We always love to receive great feedback.


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  • I felt right at home when I met my dealer (revised

    My overall experience was great.I put all ones at first because I didn't understand the process that's why I change them all to fives Carlton Wats...

    Dealer Response

    Thank you for taking the time to send this review a second time. We appreciate your positive review and are glad it is now posted as you intended....


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    My overall experience was great.I put all ones at first because I didn't understand the process that's why I change them all to fives Carlton Watson are one of the good dealers that will work for you to get you the best deal he's great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to send this review a second time. We appreciate your positive review and are glad it is now posted as you intended. I know Carlton will be pleased as well. We look forward to continuing to serve you in the future.


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