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Reviews

Average Ratings

4.9
Average based on 10 reviews.
  • The perfect shopping experience

    We felt no pressure, we're shown a variety of cars priced lower to higher and our salesman was just wonderful. It really felt like he was most in...


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    We felt no pressure, we're shown a variety of cars priced lower to higher and our salesman was just wonderful. It really felt like he was most interested in getting us the right car, not the most expensive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great purchase experience

    Chris Conley was extremely courteous, informative and helpful throughout the whole purchasing experience, which, along with the price, contributed...


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    Chris Conley was extremely courteous, informative and helpful throughout the whole purchasing experience, which, along with the price, contributed to my purchasing the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Wow Factor

    Great job by the service department in locating the source of the leak (my water pump) and they fixed the recall item on the brakes and did a grea...


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    Great job by the service department in locating the source of the leak (my water pump) and they fixed the recall item on the brakes and did a great oil change and lube. They added a "wow" factor item by bringing me my car to my office at the end of the day. Great job Bravo to everyone!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Happy Cruz Customer!

    I went to other dealerships and Butts was the only one that I felt comfortable dealing with. Randy was great and I was happy to give him the busin...


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    I went to other dealerships and Butts was the only one that I felt comfortable dealing with. Randy was great and I was happy to give him the business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service

    Chris Connelly was a pleasure to work with. He was personal and professional and made sure that I was well taken care of. Can't say enough good th...


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    Chris Connelly was a pleasure to work with. He was personal and professional and made sure that I was well taken care of. Can't say enough good things about him. thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Value Their Customers!

    I found this dealership through Cars.com and decided to go there because they had a great priced car that interested me. I ended up purchasing tha...


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    I found this dealership through Cars.com and decided to go there because they had a great priced car that interested me. I ended up purchasing that same car & I am more than happy with it. They worked together to get us a great deal as well as financing it. They have a very professional staff and treated us with great importance. They went out of their way to stay open a little later since my work schedule could only allow me to go a little before closing. So glad I went to Butts Motors. I would definitely go there again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • wonderful

    Loved Randy and am happy with my vehicle. Randy went above and beyond even though there was a hiccup the dealership made up for it. will go back f...


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    Loved Randy and am happy with my vehicle. Randy went above and beyond even though there was a hiccup the dealership made up for it. will go back for my next Cadillac.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • #2

    This is our second auto purchase from Butts and definitely not the last. They really went out of their way to address our questions and put togeth...


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    This is our second auto purchase from Butts and definitely not the last. They really went out of their way to address our questions and put together a great deal. Fantastic personal service. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Customer Quality

    I want to congratulate you and your Service staff for doing an excellent job in fixing the minor, but critically important problems, that I had wi...


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    I want to congratulate you and your Service staff for doing an excellent job in fixing the minor, but critically important problems, that I had with the XTS. Please pass on my thanks to Franco and Jose for helping me out so graciously and with customer satisfaction at the forefront of their services. Also, Eric was real helpful in clarifying the questions I had; thanks to him as well. You should be proud of your dealership staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • used car purchase

    We saw the vehicle we wanted as a replacement for our ageing Land Rover on Cars. com. Called the dealer early morning, sales manager called back p...

    Dealer Response

    Dear "Rover Happy", Thank you very much for taking the time to leave us such a nice review. I am glad that you were pleased with the transaction, ...


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    We saw the vehicle we wanted as a replacement for our ageing Land Rover on Cars. com. Called the dealer early morning, sales manager called back promptly. We talked about the Land Rover and the fact that we had very little time to spend that day. We drove to Seaside drove the Land Rover and decided to purchase and trade in our old one. Sales manager already had figures prepared that we agreed on. Paper work was done quickly and professionally and we were home in time for our engagement that evening. A very satisfying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear "Rover Happy", Thank you very much for taking the time to leave us such a nice review. I am glad that you were pleased with the transaction, and we are most grateful for your business. Please let me know if I may ever be of assistance. Sincerely, Jake Butts


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