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Deals Unlimited

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)
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Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(269) 200-4509 (269) 200-4509

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2010.
Welcome to Deals Unlimited located in Portage MI. We have a large inventory of used cars Trucks SUV's and Vans to fill all of your transportation needs. We are here to serve you and want to help you pick out the automobile that will fit your specific needs. Stop by in person check out our inventory online or call us today.
Fine Used Cars

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Clear understanding of sales friendly and really help me

Clear understanding of sales friendly and really help me to try to get a vehicle.

Clear understanding of sales friendly and really help me

Clear understanding of sales friendly and really help me to try to get a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Just be careful!

Just be careful. Sometimes what you see is not what you get. We came from Northwest Wisconsin to look at the silver 2020 Tundra they had for sale. Granted it was not a new truck and we were not expecting it to be in perfect condition, but the pictures they chose to post went out of there way to hide all the damage and things wrong with the truck. We also talked extensively via text and phone with Bill and while we were impressed with his professionalism and customer service he did not mention any of the things wrong with the truck. If we were coming from across town, not a huge deal. But they were priced right in line with trucks in dealer refurbished good condition. Unfortunately they were offering a vehicle that has a bed dented into the cab, tires that not only are mismatched, but one actually says "for temporary use only" on it and a tonneau cover that is 4 inches short of covering the whole bed. I feel that those things should be made known if you are showing a vehicle to someone that is coming from 9 hours away. Just be careful.

Just be careful!

Just be careful. Sometimes what you see is not what you get. We came from Northwest Wisconsin to look at the silver 2020 Tundra they had for sale. Granted it was not a new truck and we were not expecting it to be in perfect condition, but the pictures they chose to post went out of there way to hide all the damage and things wrong with the truck. We also talked extensively via text and phone with Bill and while we were impressed with his professionalism and customer service he did not mention any of the things wrong with the truck. If we were coming from across town, not a huge deal. But they were priced right in line with trucks in dealer refurbished good condition. Unfortunately they were offering a vehicle that has a bed dented into the cab, tires that not only are mismatched, but one actually says "for temporary use only" on it and a tonneau cover that is 4 inches short of covering the whole bed. I feel that those things should be made known if you are showing a vehicle to someone that is coming from 9 hours away. Just be careful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Trevor, I wanted to address your 2 Star Review and make sure that both sides of the story are represented. I do appreciate your kind words about my professionalism and customer service as it's something I pride myself on when I'm working with all customers who visit Deals Unlimited. Now, as you stated, the truck is not new. It's a 3 year old truck with over 170K miles on it. I never stated the truck was pristine, I did state that you understand you're buying a very high in demand pickup that has been used. When you asked questions about the truck, I did my duty to get your pictures and find out answers for you. You asked questions about the Hitch and I took pictures and sent them to you as well as called Toyota to verify Tow Package. I provided everything you asked about. Your claim that we took pictures to go out of our way to hide damage and things wrong with the truck is exaggerated. I'm the one who takes the pictures of all the vehicles and put them online. If you look at the photos of the vehicles we list on our website they all look universal. I use the same angel to take pictures of the exterior, one tire shot, interior, options, and if the vehicle is a truck, I always take a picture of the bed so customers can see if there is a bed liner, 5th wheel or gooseneck hitch, or any other items that are in the bed. I do not hide anything in my pictures, so your claim that I purposely take pics to hide things is just not correct. Regarding the price of our truck, the truck with it's current mileage books for $30,450 NADA Retail. We have the truck priced at $22,995 which is over $8,400 below book. We priced the the truck to the condition of the vehicle at a discounted price which is why you drove so far to see the truck. You had mentioned that the bed was dented, and I did not try to hide this. If you view the picture listed on the website, you can see clearly that the dent shows on the picture I took of the interior bed on the right side. So the claim that we are trying to hide things is false. Used trucks are sometimes going to have damage in the bed from hauling equipment and other things, and we understand that and the truck was priced accordingly. Now, to help compensate you for the rear tires of the truck, we offered you a $500 discount on the truck to help toward buying new rear tires. On top of the truck being $8,400 below book price, we went even further by offering the $500 discount. We felt that this was a kind gesture and an honest attempt to help make right the rear tire you noted. The issue with the Tonneau cover, which is an aftermarket item that was already on the truck when we purchased the vehicle, does not have a 4" gap. It does have a gap on it, but I took a tape measure out and the gap is 1.5" not 4", which once again is an exaggerated statement. We do not remove aftermarket items from vehicles, so we did not do any adjustments or remove the tonneau cover. I appreciate you made a long trip to see the truck and I do appreciate you letting us know your feelings about your visit. I just wanted to make sure that people knew that they don't have to beware when visiting our Dealership. We do our best to provide quality pre-owned vehicles and provide a hassle and stress free environment and that we do not try to hide things from customers and are up front with our customers when they have questions. We also like to remind customers that they are buying the unused portion of a used vehicle and that used vehicles will have small blemishes. I just wanted to respond to your review because I feel it needed some clarification. Thanks again and safe travels.

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Great Experience, Great Cars!

Incredible dealership and experience. My fiance and I were looking all around town for cars, and finally met Bill at deals unlimited. He was incredibly kind, paid attention to detail and let us know about the ins and outs of every car. It was an incredible experience. When buying cars in Kalamazoo check them out they are kind, honest, and we love our new cars!

Great Experience, Great Cars!

Incredible dealership and experience. My fiance and I were looking all around town for cars, and finally met Bill at deals unlimited. He was incredibly kind, paid attention to detail and let us know about the ins and outs of every car. It was an incredible experience. When buying cars in Kalamazoo check them out they are kind, honest, and we love our new cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Ford F-150 used Truck Deal at Deals Unlimited

Best Truck & Jeep inventory. Best prices around for used. Came from upstate NY to buy my Ford F-150 truck. Was worth the ride, Bill took care of us & treated us with white gloves. Got a great deal on financing too. The truck was like brand new, they detailed it better than most new dealership. Absolutely NO pressure experience, best one I've ever had in dealing wtih a used store. Will never go shop anywhere else! Worth the ride, once you shop with them, you'll stay for a client for life!

Best Ford F-150 used Truck Deal at Deals Unlimited

Best Truck & Jeep inventory. Best prices around for used. Came from upstate NY to buy my Ford F-150 truck. Was worth the ride, Bill took care of us & treated us with white gloves. Got a great deal on financing too. The truck was like brand new, they detailed it better than most new dealership. Absolutely NO pressure experience, best one I've ever had in dealing wtih a used store. Will never go shop anywhere else! Worth the ride, once you shop with them, you'll stay for a client for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy with purchase

Bill is very knowledgeable and pleasant to work with! Thank you for holding the car until I could get there, I am super happy with the Pontiac and would purchase at Deals Unlimited again!

Happy with purchase

Bill is very knowledgeable and pleasant to work with! Thank you for holding the car until I could get there, I am super happy with the Pontiac and would purchase at Deals Unlimited again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Junk cars / Zero customer service

Nothing but problems with the vehicle and they could care less. Don't ever buy a car from here. Once you drive off the lot, you're on your own.

Junk cars / Zero customer service

Nothing but problems with the vehicle and they could care less. Don't ever buy a car from here. Once you drive off the lot, you're on your own.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Brad, I see that based on your own input, you stated that you did not make a purchase, so I find it unfair that you leave a review on a vehicle that you never bought. If you truly bought a vehicle and had problems with it, we would have listened to your issues and seen if we can come to a resolution of the issues. We pride ourselves on service after the sale, and since you stated you didn't buy a vehicle, not sure how you can state we have zero customer service and junk cars. I recommend that you read the other positive reviews from customers who have purchased a vehicle from our Dealership instead of just writing a bad review. -- Bill Smith, Deals Unlimited

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Rust covered up

Bought a truck that had rust covered up rockers and cab corners looked perfect, went through two car washes and they literally started to melted away to cab corners basically being gone and rockers almost completely rusted out. A/C also didn’t work bought on a cold day don’t recommend.

Rust covered up

Bought a truck that had rust covered up rockers and cab corners looked perfect, went through two car washes and they literally started to melted away to cab corners basically being gone and rockers almost completely rusted out. A/C also didn’t work bought on a cold day don’t recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome place to get a car!

Great dealership, didn't try to upsell, worked with me when I was working 15h days over St. Patrick's day and didn't sell the car we wanted to someone else. Jeffrey is a stand up guy who doesn't resort to the dirty tactics other dealerships resort to just to get your money. If you have went through the BS elsewhere and want a great experience buying the car you want, I highly recommend checking out their stock!

Awesome place to get a car!

Great dealership, didn't try to upsell, worked with me when I was working 15h days over St. Patrick's day and didn't sell the car we wanted to someone else. Jeffrey is a stand up guy who doesn't resort to the dirty tactics other dealerships resort to just to get your money. If you have went through the BS elsewhere and want a great experience buying the car you want, I highly recommend checking out their stock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lacking honesty and integrity

Awful dealership. Lacking honesty and integrity. Do yourself a favor and go somewhere else. Salesman Bill seems sheisty as well. Bad vibes from the very start.

Lacking honesty and integrity

Awful dealership. Lacking honesty and integrity. Do yourself a favor and go somewhere else. Salesman Bill seems sheisty as well. Bad vibes from the very start.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Though this is an anonymous review, I'm pretty sure that we know that the person posting this review was a customer who we did not agree to on their price offered for a vehicle as we received another 1 star review on google at the exact same time as we received this one. We feel we need to respond based on this, especially since the poster used a derogatory insult to a Deals Unlimited employee. I'll start this off by stating Deals Unlimited is an A+ Rated Dealer with the BBB and has been in business since 1991. You don't stay in business for that long if you're dishonest with Customers. That being said, Sheena we are sorry to see your 1 Star Review seeing as you and your Husband didn't buy a vehicle from us. After having gone to Seelye Ford, Michael said he looked at another Flex and was not happy with what they had there, he came here to look at a Flex of ours with less miles and less price. After driving the vehicle Michael came in and spoke to our General Manager and said he was interested in purchasing the vehicle. Our General Manager heard Michael's offer but what he was offering was too far apart of what we needed in order to purchase the vehicle. He left here not happy with the counter offer price we offered him. Later that night Michael, emailed me asking to see if we could do any better on the price. I went back to management and came back with I felt were two good options for him. Having a pre-approval from Advia Credit Union, I booked out or vehicle based on how Advia Credit Union values a vehicle for loan and our vehicle is priced over $500 below the book price. The Options I had to offer was $400 off the already below book price or at the price we had listed on the vehicle we would include New Tires, something Michael had mentioned when asking for a reduced price on the vehicle. Michael called and wanted to set up a time to have his mechanic look at the vehicle. Upon return the mechanic found a couple of wear and tear items that may need to be worked on that are typical with a vehicle of it's age. We were not hiding anything, we just can't make used cars brand new. Michael insisted our price was way too much and when I explained to him that we were already priced below book he didn't want to hear it. We never lied to Michael about anything, and I don't ever remember talking to you personally as you never came into the office, only Michael. So when you imply that we were not honest, I needed to make sure people knew both sides to the story. We were happy to try to work with your family and what your budget is, but when we are already below book and discount the Flex even further, we feel we were being fair with our counter offer. If you read our previous reviews, you will find that we are honest with our customers, try to help them when issues arise, provide excellent customer service, and provide quality pre-owned vehicles. We're sorry that we couldn't come to a mutual agreement on price, but to call us dishonest needed an honest response. -- Bill Smith, Deals Unlimited

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Happy Customer

This is the second time purchasing from Deals Unlimited and couldn’t be more pleased with our truck purchase. Bill is very knowledgeable about all vehicles on the lot, friendly, and never felt pressured to purchase like at some other dealerships. Slight issues with the new vehicle were taken care of at Dealer’s expense and done quickly. I’m also in the market for another vehicle for my wife and would definitely go back.

Happy Customer

This is the second time purchasing from Deals Unlimited and couldn’t be more pleased with our truck purchase. Bill is very knowledgeable about all vehicles on the lot, friendly, and never felt pressured to purchase like at some other dealerships. Slight issues with the new vehicle were taken care of at Dealer’s expense and done quickly. I’m also in the market for another vehicle for my wife and would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Chris for the 5 Star Review! We really appreciate your business and are glad that you are happy with your new truck. Thanks for the confidence in coming back to Deals Unlimited for your vehicle needs and we look forward to being of help to you and your family in the future. Your great review definitely means a lot to all of us here at Deals Unlimited. Again, thank you!

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