Mercedes-Benz of Beaumont

Reviews

4.5 out of 5 4.5
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 3, 2018

    Today’s visit to Mercedes-Benz of Beaumont was just like any other visit there.The customer service was great,the lounge was clean and well stocked and... the work on my car was completed as soon as resonabuley possible and I got my car washed to boot.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you Benny for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward... to your next visit!

  • 5.0 out of 5
    February 6, 2018

    Needed to purchase a new tire. Service is always great. People are very courteous and helpful. It’s been that way every time I’ve been in.

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    Dealer Response

    Thank you Marie for the kind words! We thank you for your business and look forward to your next visit!

  • April 26, 2016

    This is a fantastic new facility... I drive all the way from Opelousas Louisiana so only Mike Smith Mercedes of Beaumont can services my vehicle. The staff... is fantastic and the quality of work is unmatched.

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    Dealer Response

    Thank you Donald for the kind words! We are thrilled that you had such an exceptional service visit! We thank you for your continued business!

  • 5.0 out of 5
    January 24, 2018

    I am always satisfied with the standard of service provided. I appreciate the attention to detail. Thank you Kristy for a smooth experience once again!

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    Dealer Response

    Thank you for your kind words for Kristy, we appreciate it Ty!

  • 4.0 out of 5
    November 30, 2017

    Employees were on top of repairs The parts were delayed because of holiday.

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    Came in for service or repair
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    Dealer Response

    Thank you Robert for the kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 6, 2017

    Service was great as always. Customer service a plus.

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    Dealer Response

    Thank you for being our customer, Willie!

  • 5.0 out of 5
    September 29, 2017

    Kristy was very informative. She made sure I throughly understood what was suggested and done! Nancy, the porter, further extended the courtesy that Kristy... gave. I will definitely refer Mercedes of Beaumont for all Mercedes needs!

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    Dealer Response

    Hi Tanya, thank you for reviewing our service department and especially Kristy and Nancy!

  • 5.0 out of 5
    September 29, 2017

    Kristy was very informative. She made sure I throughly understood what was suggested and done! Nancy, the porter, further extended the courtesy that Kristy... gave. I will definitely refer Mercedes of Beaumont for all Mercedes needs!

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    Dealer Response

    Hi Tanya, thank you for reviewing our service department and especially Kristy and Nancey!

  • 5.0 out of 5
    September 29, 2017

    Kristy was very informative. She made sure I throughly understood what was suggested and done! Nancy, the porter, further extended the courtesy that Kristy... gave. I will definitely refer Mercedes of Beaumont for all Mercedes needs!

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    Dealer Response

    Hi Tanya, thank you for reviewing our service department and especially Kristy and Nancy!

  • 5.0 out of 5
    September 14, 2017

    Brought my car in today for it's first service since I have had it. I left it for two hours and when I returned, the work had been done and the car had... been cleaned inside and out. It looked fabulous. Also received brand new windshield wipers on front and back windows.

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    Dealer Response

    Thank you Cathy! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your ne...xt visit!

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