Mercedes-Benz of Beaumont

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
260 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 30, 2020

    My vehicle take more more longer to get fix, over a month and the quotation states 4 days with my insurance. Also, they refused to return my old rims after... the insurance have paid for all. Smh

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do fo...r you in the future, we hope you'll give us the opportunity to earn your business back.

  • 5.0 out of 5
    June 29, 2020

    Came in to the dealer to purchase a GLA300 , the process was easy and surprising affordable. Rick was helpful and best of all knowledgeable about the vehicle.... Would definitely recommend this dealer to all the ask.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Kevin! We are very happy to hear that our team treated you well and was able to help you with your shopping experience for y...our GLA300. Enjoy your new vehicle and have a great day!

  • April 26, 2016

    This is a fantastic new facility... I drive all the way from Opelousas Louisiana so only Mike Smith Mercedes of Beaumont can services my vehicle. The staff... is fantastic and the quality of work is unmatched.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Donald for the kind words! We are thrilled that you had such an exceptional service visit! We thank you for your continued business!

  • 5.0 out of 5
    June 29, 2020

    Kristy was my service advisor, she was excellent , I always receive excellent service at Mike Smith , thank y’all for always taking care of me

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Stephanie for your kind words for Kristy! We are thrilled that she provided you with an excellent service visit. We look forward to your bus...iness with us again!

  • 5.0 out of 5
    June 27, 2020

    Superb customer service as usual! Thank you for being so helpful and accomodating! I will only bring my vehicle here to get serviced! Thanks again!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    June 27, 2020

    my service advisor Kimberly Bennett is the BEST the service people here in Texas is just like the people at Mercedes-Benz of South ATLANTA I Have ben driving... Mercedes for years my first 1997 e320 ,1998 c230 now 2016 glc300

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    June 26, 2020

    This repair was done very well, and Kim overseeing the job did a great job too. The car is running great. Thanks to your service department. DM

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    June 26, 2020

    Kim in Beaumont Texas Service is the Best! I always only use her she has excellent customer service skills. Takes care of all my needs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    June 25, 2020

    Thank you, MB of Bmt for a first rate experience on the buying end with Deborah and service today with Amber! Im so happy with my car!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you JF for your kind words for Deborah and Amber! We are thrilled that they provided you with a first-rate car buying experience. Congratulation...s on your new car!

  • 5.0 out of 5
    June 25, 2020

    Rick Lee was vary experience. A great salesman Vary friendly Knowledge of the suv stayed late and completed the deal. Give us what we wanted for our... trade

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Roger for your kind words for Rick! We are thrilled that he provided you with an informative SUV buying experience. Congratulations on your ...trade!

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