Reviews

Average Ratings

3.4
7 lifetime reviews.
  • Porsche

    Prompt communication when inquiring about a car. Very knowledgable about the car. Friendly.


    Show Full Review

    Prompt communication when inquiring about a car. Very knowledgable about the car. Friendly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrible-- avoid!

    An overall bad experience. Treated like i was troubling the sales manager, thank god there are multiple Ferrari dealers in South Florida. Can't ...

    Dealer Response

    Dear "Sports car man", We are truly sorry to hear of your complaints. We pride ourselves on personalized, excellent customer service and by no me...


    Show Full Review

    An overall bad experience. Treated like i was troubling the sales manager, thank god there are multiple Ferrari dealers in South Florida. Can't believe these guys can stay in business.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear "Sports car man", We are truly sorry to hear of your complaints. We pride ourselves on personalized, excellent customer service and by no means is a client ever "troubling" us. We enjoy very high customer satisfaction ratings that I would be happy to review with you. I would like to personally discuss your experience here so I can better understand where and how we went wrong so I can the necessary action to rectify your concerns. The team works hard every day to earn our customers trust and business. Kindly reach out to me since I don't have your name or contact information. Call 561.615.7222 extension 6572 or email me: jyoumans@newcountry.com. Respectfully, Jay Youmans GM


    Hide Full Review
  • Nice people, helpful and professional to deal with

    You don't expect a lot of pressure or hassle buying a Ferrari so a dealer experience is more a high end clothier than an auto buying experience. B...


    Show Full Review

    You don't expect a lot of pressure or hassle buying a Ferrari so a dealer experience is more a high end clothier than an auto buying experience. Both Corey and Bud were exemplary to deal with: straightforward, informative and made the process super painless however. No '45 minutes in the F&A department' being sold 1,000 dollar clear-coats or similar! In and out in 5 minutes. Nice showroom as you would expect, but a shame about the Starbucks coffee when Illy or Lavazza would be much more brand-relevant!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Refused to take respons for damage they did. Awful

    I left my Ferrari California in Ferrari-Mazerrati Palm Beach to fix paint scratches. After they returned the car there was a big part of paint mi...

    Dealer Response

    We value your feedback AID. We have attempted to contact you several times to find a resolution to your complaint however; have not heard back fro...


    Show Full Review

    I left my Ferrari California in Ferrari-Mazerrati Palm Beach to fix paint scratches. After they returned the car there was a big part of paint missing on the side. They told me that it has nothing to do with the job they had performed and refused to take responsibility for the damage.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We value your feedback AID. We have attempted to contact you several times to find a resolution to your complaint however; have not heard back from you. We would love the opportunity to speak with you directly and address your concerns.


    Hide Full Review
  • Ferrari 488 gtb

    Very kind people . They let me test drive the car and gave all the technical informations. Even if I didn't buy the car the were still super nice.


    Show Full Review

    Very kind people . They let me test drive the car and gave all the technical informations. Even if I didn't buy the car the were still super nice.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great place to buy a car, service or just enjoy

    The new management team (not so new anymore) has made the difference. Jay and his team truly put customers first. It is a pleasure coming in for s...


    Show Full Review

    The new management team (not so new anymore) has made the difference. Jay and his team truly put customers first. It is a pleasure coming in for service, questions, Coffee & Cars or just for a chat. The people are friendly and always happy to help. Of course it helps having Noelle in charge of marketing, they are really making a name for themselves, and a good one. Nothing wrong with Fort Lauderdale, but not having to drive that far makes the West Palm dealership the logical choice for anybody. The dealerships always looks great, the friendly and good looking receptionist makes everybody feel welcome, and a coffee or water is always offered. My car ordering process was long (because of me) but the sales team was very patient and helped me make all the right decisions. I love the car, drive it daily. Stop by anytime to check it out, buy a car or just enjoy the views.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Knowledgable Staff. Excellent service

    I have purchased 3 Ferraris from the dealership over the past 5 years. They have a well trained staff with excellent customer service. The buying ...


    Show Full Review

    I have purchased 3 Ferraris from the dealership over the past 5 years. They have a well trained staff with excellent customer service. The buying process is straight forward and very professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review