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KIA of Rapid City has very professional staff, their environment is great and welcoming. Excellent service. They have met all our needs and continue... to do so. Love KIA
Buying a car at Billion KIA is very nice. The sales reps are easy to deal with and are courteous. I would recommend Billion KIA to all my friends. The... cars are very nice too.
Wish the service department and the people that make the appointments would be consistent. People that make the appointment said it would take an hour... to do my oil change and fix the recall people at the desk said it would 2 hours it actually took 3 hours, long time to sit at the dealership with a toddler
I bought my car here and they emailed year later asking if I needed a tune up. So I did. I got my spark plugs done there. I was bad. My car started misfiring... and check engine light was flashing. I went back there to ask if they can fix it and all they said was it was good. So I drive for another month and it was getting bad.. so I found a personal mechanic and he said it was the spark plugs.. they weren't hooked up correctly.. he fixed it and now my car runs grood..
John Lipp was great. He listened to what we wanted and provided it without hesitation. He was not "hard sale" and made the whole experience painless.
We were very happy with Tyrone Chapman, who was our Sales Consultant. He was very knowledgeable and friendly and made us feel comfortable in our decision.
It was an awesome experience ,my salesman Mark Thompson really took care of me.I would highly recommend that if your thinking about a new vehicle to make... the trip out to Billion KIA in Rapid city.
Jonathan Atwater was our salesman. He was really great to work with and definitely look forward to working with him again in the future!! Thanks!!
John Lipp is the best salesman ever.. He's a dynamic father figure my son's relate to him well too.. His customer service skills are exemplary .He's personal... and down to earth when making recommendations about vehicle pricing and buying..He's not just out to make a dollar... He genuinely cares. He's knowledgeable about all vehicles on the lot. I've had 4 Kia vehicles and he's stood behind everyone of them. Thank you John and Billion Kia..
Tony was super helpful in the car buying process. Easily approved, in and out within a couple hours, definitely the easiest car purchase we've ever had.... Would highly recommend Billion Kia of Rapid City to anyone interested in a new car.