Billion Auto - Kia in Rapid City

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Reviews

Average Ratings

4.6
10 lifetime reviews.
  • Billion KIA Rapid City, SD

    John Lipp is the best salesman ever.. He's a dynamic father figure my son's relate to him well too.. His customer service skills are exemplary .He...


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    John Lipp is the best salesman ever.. He's a dynamic father figure my son's relate to him well too.. His customer service skills are exemplary .He's personal and down to earth when making recommendations about vehicle pricing and buying..He's not just out to make a dollar... He genuinely cares. He's knowledgeable about all vehicles on the lot. I've had 4 Kia vehicles and he's stood behind everyone of them. Thank you John and Billion Kia..

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2017 Sorento

    Tony was super helpful in the car buying process. Easily approved, in and out within a couple hours, definitely the easiest car purchase we've eve...


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    Tony was super helpful in the car buying process. Easily approved, in and out within a couple hours, definitely the easiest car purchase we've ever had. Would highly recommend Billion Kia of Rapid City to anyone interested in a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2016 Kia Optima

    Found the vehicle we wanted, and they worked with us in getting it purchased, and after purchased were willing to help get the car delivered as we...


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    Found the vehicle we wanted, and they worked with us in getting it purchased, and after purchased were willing to help get the car delivered as we lived 300 miles away.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Our Kia Soul

    The whole buying process was extremely thorough and easy. The service our son received helped make it an easier decision to stay with Kia.


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    The whole buying process was extremely thorough and easy. The service our son received helped make it an easier decision to stay with Kia.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience!

    We were stranded in Rapid City after our car broke down and we were towed to the Kia dealer. The service department was efficient and very helpful...

    Dealer Response

    Thank you, Richard! We love to read reviews like yours and we are very appreciative of your business!


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    We were stranded in Rapid City after our car broke down and we were towed to the Kia dealer. The service department was efficient and very helpful in contacting Kia and getting approval under warranty to replace our engine. Because of the length of time this would take, we began to consider buying a new car there. The sales department was equally great, making the experience low pressure, fairly priced, and efficient also. We were extremely pleased with the excellent service and caring people, and we are very happy with our new car!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Richard! We love to read reviews like yours and we are very appreciative of your business!


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  • Kia SPortage

    We bought a new sportage from John Lipp. John was good to work with and no problems with the purchase process. Wade walked us through the paperwor...

    Dealer Response

    Mike, we are hoping you are enjoying that new Kia! Thanks for mentioning John and thank you so much for taking the time to leave us a review!


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    We bought a new sportage from John Lipp. John was good to work with and no problems with the purchase process. Wade walked us through the paperwork and explained any questions I had. Being new I really have not had too much interaction with other aspects.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, we are hoping you are enjoying that new Kia! Thanks for mentioning John and thank you so much for taking the time to leave us a review!


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  • Billion Kia Rapid City SD

    I go to the dealer because they have always have given great service. This number 2 Kia Serento my wife and I have owned and we will buy another ...

    Dealer Response

    Thank you, Lee, for taking the time to review our dealership. We are happy to see you have always had great service. See you when you are ready to...


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    I go to the dealer because they have always have given great service. This number 2 Kia Serento my wife and I have owned and we will buy another when the price is right. It was close 2 months ago, I will give them time to try again. I know they will make another great deal for my wife and I. See you at my next service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Lee, for taking the time to review our dealership. We are happy to see you have always had great service. See you when you are ready to trade!


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  • Love our new Kia

    We have been looking at SUV's for a while. Went to Billion to look at the Sorento and my wife absolutely loved it. It had all the features we wer...

    Dealer Response

    Thank you for your review, Will! We are happy to hear you enjoy your new Kia SUV! We look forward to seeing you again!


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    We have been looking at SUV's for a while. Went to Billion to look at the Sorento and my wife absolutely loved it. It had all the features we were looking for and more. The price was mulch better than other brands that did not offer near the features and the salesman was fantastic! The whole process went very smoothly and they were very professional throughout.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Will! We are happy to hear you enjoy your new Kia SUV! We look forward to seeing you again!


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  • Scam Artists

    Went in looking to buy. Salesman showed us a 2010 Pontiac G6 with 77,000 miles on it. When they couldn't get us approved for that car they tried t...

    Dealer Response

    Johnni, we appreciate that you took the time to give us a detailed review of your experience at Billion KIA. We sincerely apologize and hope you w...


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    Went in looking to buy. Salesman showed us a 2010 Pontiac G6 with 77,000 miles on it. When they couldn't get us approved for that car they tried tag teaming and shove a KIA Soul at us. We kept telling them no but they kept pushing. We left and went to Toyota and bought a 2012 Camry with only 47,000 miles and a 8 year 125000 warranty all for the same price they were selling the Pontiac G6 Billion said they couldn't get us in. The experience at Billion was the worst I have ever head with a car dealership. I recommend Black Hills Toyota, they know how to treat their customers and don't try to rip you off and push a vechicle you do not want. Stay away from Billion unless you want to feel pressured to buy and filled with a lot of lies.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Johnni, we appreciate that you took the time to give us a detailed review of your experience at Billion KIA. We sincerely apologize and hope you will give us another chance in the future. Your review will help us to prevent further customer disappointment in the future. Thank you!


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  • i will never go back

    billion auto is by far the worse place i have ever been to buy a car. they sold me a car that had warped tires on the inside knowing that i was ab...

    Dealer Response

    On behalf of Billion Auto, I would like to express our sincere apology for the poor experience you had with KIA in Rapid City. This information ha...


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    billion auto is by far the worse place i have ever been to buy a car. they sold me a car that had warped tires on the inside knowing that i was about to be traveling 8 hours on my way home. good thing i had them checked out befor i left because goodyear said they where about to go. there was a airbag light on inside the car and they refused to check it out to see if they could fix it because they would have to pay the shop. they are way over priced.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    On behalf of Billion Auto, I would like to express our sincere apology for the poor experience you had with KIA in Rapid City. This information has been forwarded to management in the hopes that they may better serve customers in the future. Thank you for taking the time to let us know of your problem.


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