Reviews
The service department at Billion Kia Rapid City always
The service department at Billion Kia Rapid City always goes out of their way to make sure the scheduled service is done right and efficiently. I had to wait a little longer recently due to unseen circumstances and they made sure to compensate me accordingly. Every experience in the service department is a positive one.⁵
The service department at Billion Kia Rapid City always
The service department at Billion Kia Rapid City always goes out of their way to make sure the scheduled service is done right and efficiently. I had to wait a little longer recently due to unseen circumstances and they made sure to compensate me accordingly. Every experience in the service department is a positive one.⁵
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again Billion Kia in Rapid City for the great
Thank you again Billion Kia in Rapid City for the great service! These guys always do a great job!
Thank you again Billion Kia in Rapid City for the great
Thank you again Billion Kia in Rapid City for the great service! These guys always do a great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a great experience , great service , great
Always a great experience , great service , great coffee . Always warm and welcoming, years of great people .
Always a great experience , great service , great
Always a great experience , great service , great coffee . Always warm and welcoming, years of great people .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Manipulative and tried to take advantage of me.
Manipulative and tried to take advantage of me. Agreed on a vehicle and price. Drove 2 hours to sign paperwork, was told that everything was ready to go. Got there and they tried to get my husband to leave, he refused until paperwork was signed. Then the finance gentleman and dealer came back over to tell me that they quoted the wrong vehicle and tried to increase the price by 6K. Dealership has no respect for women and tries any chance they can to screw someone over. Luckily my husband was there and we did not let them get away with it. Manager tried to be sly and tell me that if I gave him a perfect review I could get a free oil change. Beware most of these positive reviews reflect bribing. Disappointing and will never use them again.
Manipulative and tried to take advantage of me.
Manipulative and tried to take advantage of me. Agreed on a vehicle and price. Drove 2 hours to sign paperwork, was told that everything was ready to go. Got there and they tried to get my husband to leave, he refused until paperwork was signed. Then the finance gentleman and dealer came back over to tell me that they quoted the wrong vehicle and tried to increase the price by 6K. Dealership has no respect for women and tries any chance they can to screw someone over. Luckily my husband was there and we did not let them get away with it. Manager tried to be sly and tell me that if I gave him a perfect review I could get a free oil change. Beware most of these positive reviews reflect bribing. Disappointing and will never use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
John is the best salesman at KIA Billion in Rapid City,
John is the best salesman at KIA Billion in Rapid City, SD. If your looking for KIA, ask for John!
John is the best salesman at KIA Billion in Rapid City,
John is the best salesman at KIA Billion in Rapid City, SD. If your looking for KIA, ask for John!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and great people.
Great service and great people. I love my Kia. Reasonable prices for service. Thank you
Great service and great people.
Great service and great people. I love my Kia. Reasonable prices for service. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Conner is a very helpful Salesperson!
John Conner is a very helpful Salesperson! Called us back all the time as we were looking to purchase a newer car, We traded in 2 of our cars and now have a beautiful KIA Sportage! We recommend asking for him when you are looking for a new vehicle. The whole staff was kind and very helpful. Matt in Title was great too! Thank you, John Conner!
John Conner is a very helpful Salesperson!
John Conner is a very helpful Salesperson! Called us back all the time as we were looking to purchase a newer car, We traded in 2 of our cars and now have a beautiful KIA Sportage! We recommend asking for him when you are looking for a new vehicle. The whole staff was kind and very helpful. Matt in Title was great too! Thank you, John Conner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When I went in to the dealership I was between decisions
When I went in to the dealership I was between decisions and indecisive of what I wanted but that was until my salesman Mathew Ferris came into the picture. He handled Everything and made the car buying experience the best I have ever had I will be buying all vehicles from him from this point going forward I recommend this dealership to everyone and make sure to ask for Mathew Ferris.
When I went in to the dealership I was between decisions
When I went in to the dealership I was between decisions and indecisive of what I wanted but that was until my salesman Mathew Ferris came into the picture. He handled Everything and made the car buying experience the best I have ever had I will be buying all vehicles from him from this point going forward I recommend this dealership to everyone and make sure to ask for Mathew Ferris.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department is excellent and the prices are
The service department is excellent and the prices are very reasonable. The buying process when we purchased the car was the best we have ever experienced.
The service department is excellent and the prices are
The service department is excellent and the prices are very reasonable. The buying process when we purchased the car was the best we have ever experienced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was an excellent experience once again.
It was an excellent experience once again. Would recommend to anyone in need of a vehicle! Thanks guys
It was an excellent experience once again.
It was an excellent experience once again. Would recommend to anyone in need of a vehicle! Thanks guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase