Waikem Kia

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 12, 2019

    Ron Brunty was my salesperson and he is incredibly knowledgeable about the vehicles. If you are looking for a new or used car, Ron is the best salesperson... at Waikem!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2019

    Amnesty is real ;). Outstanding customer service. Easily found exact vehicle to fit my needs and budget at a lower than blue book cost. Thank you. Would... recommend to ani 1.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 30, 2019

    The waikem kia service department is a complete JOKE. Had my car in there 3 times to get the same issue fixed. The third time it was in there, one of the... mechanics broke the tensioner pulley on my car and blamed it on someone else!!!! They were the last ones to touch it and made us pay for it and there was nothing wrong with my car before I brought it in. I would give this place a 0 star if I could. The mechanics are very dishonest. If someone can't fix an oil leak even the second time, there is something wrong. Obviously the guys in the shop are inexperienced. I will NEVER bring my car back here again. Stay away from this place at all costs!!! They will rob you of your money like they did me. If you need service or want to buy a kia, go to VanDevere.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    March 9, 2019

    Kia Telluride shopping. Made an appointment to drive a specific model. When I arrived it was not readily available. Provided with a price quote on Thursday,... the nI arrived on Friday, it had risen by $895. When I called to buy the vehicle on Saturday morning was advised the cost would be an additional $2,000 on top of the $895. Needles to say, no purchase was made.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 4, 2019

    Jeff Ross was my salesman and did a fantastic job with helping me purchase my brand new kia sportage. It was a fast process and he got me the color I wanted... inside and out. I love my new car. I want to mention that the entire staff is great there! I would highly recommend anyone looking to buy a car to go here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 16, 2018

    This car has a poor ride quality. You hear every bump and feel every bump in the road. At first I thought the loud noise coming from the ... right front wheel was the new tires singing. The noise has developed into a constant drumming and at times a speed related high pitch.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2018

    Mike Evans at Waikem Kia in Massillon, Ohio was really knowledgeable about the vehicles. He was able to get me into a great car and made the whole process... easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2018

    Dennis Kryder was awesome. Made the whole car buying process a breeze. Would recommend Waikem Kia to any one looking for a great car buying experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2018

    Thanks to Mike Evans for making this such a pleasant car buying experience! I felt that he listened to my expressed needs and found me the car that I... was looking for. I'm really happy with my new Kia Soul.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    Jef Was very friendly and answered all our questions this is our 3rd vehicle from wailing we our very pleased with your dealership and your sales... people jef did a great. Job

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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