Reviews

Average Ratings

4.8
42 lifetime reviews.
  • Extremely satisfied with the customer service

    My husband and I a very satisfied at the great lengths that our sales associate went through to get the exact car we wanted. He went to another st...


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    My husband and I a very satisfied at the great lengths that our sales associate went through to get the exact car we wanted. He went to another state just to make sure we were satisfied customers to get us our car. Jeff Ross made the buying process the easiest I've ever experienced by far. I hope to buy my next car and the car after that from him. The entire staff at that store were great to work with, he did everything he could do to make sure he got the payment where I needed to be. I couldn't be happier with my car, my car payment. I would recommend my whole family and all my friend to him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service, Nice Staff

    Josh Hanley was really helpful and kind. He made the entire process painless and helped me find just the right deal for me. I love my new Soul and...


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    Josh Hanley was really helpful and kind. He made the entire process painless and helped me find just the right deal for me. I love my new Soul and will definitely come back next time I'm looking for a car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review of saleman Joshua Haney and Waikem Kia

    I am rewriting my review of salesman Joshua Haney and Waikem Kia. I messed up on my previous review of a few days ago. I would recommend this s...


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    I am rewriting my review of salesman Joshua Haney and Waikem Kia. I messed up on my previous review of a few days ago. I would recommend this salesman and Waikem Kia to anyone. The customer service that you receive at Waikem is wonderful. Mr. Haney was very kind and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Review of saleman Joshua Haney and Waikem Kia

    In my experience at Waikem Kia, I was very impressed. The salesman Joshua Haney was very knowledgeable and showed me several cars. He and everyo...


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    In my experience at Waikem Kia, I was very impressed. The salesman Joshua Haney was very knowledgeable and showed me several cars. He and everyone else at Waikem were all very kind and courtesy to me.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Energetic and Motivated

    Just wanted to take a moment to give a thumbs up to your sales force. As stated in the title of this review, I have found Joshua Haney to be moti...


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    Just wanted to take a moment to give a thumbs up to your sales force. As stated in the title of this review, I have found Joshua Haney to be motivated and energetic. He took the time with us and made us feel comfortable - stop by and see him soon!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2017 Kia Sportage

    Our salesman, Josh Haney, went above and beyond as a sales person to get us into the right vehicle. He was very knowledgeable of vehicle and answe...


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    Our salesman, Josh Haney, went above and beyond as a sales person to get us into the right vehicle. He was very knowledgeable of vehicle and answered all of our questions. Highly recommend Josh and Waikem Kia.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A Long Process With A Happy Ending!

    My intent, starting in late January 2017, was to lease a specific auto, a Black with a beige interior Kia Cadenza Technology model, which turned o...


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    My intent, starting in late January 2017, was to lease a specific auto, a Black with a beige interior Kia Cadenza Technology model, which turned out to be rare request. I gave that request via the internet to three area Kia Dealers who searched at least six states without success. During this process that encompassed nearly three months, I was made aware that the Cadenza also came in Gravity Blue, so I amended the search to that color only. It soon became apparent that Waikem Kia wanted my business more than the other two dealers. Molly Sims, who heads up internet sales at Waikem, gave my request to Assistant Sales Manager Dennis Kryder in March. Kryder was like a dog with a bone in his searches and he finally located a car that I requested with a dealer in suburban Philadelphia. However, that dealer did not want to part with the vehicle. At that point, the first days of April, Dennis told me that perhaps it was time to order it from the Kia factory and hard-headed me agreed. Yet, fortunately Kryder wasn’t quite done. He reached out to his regional sales manager and found out that a Gravity Blue with a beige interior Kia Cadenza Technology model had been recently unloaded in Tacoma, WA. I quickly gave the okay to have it shipped to Waikem and two and a half weeks later I took possession of my beautiful new car on Friday, April 21. Although I got exasperated at times during this long process, Mr. Kryder was extremely patient with me and I am so appreciative of his calm manner and dogged determination in locating the car that I wanted. That patience continued as he took his time showing and explaining all the features of the car and answered all my questions. I also found Finance Manager Samantha Heisley extremely helpful! Needless to say, I am extremely happy and I would give the Waikem Kia Dealership the highest of recommendations!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    The whole experience was amazing. Great staff. Steven Foltz was amazing. I would recommend waikem to everyone


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    The whole experience was amazing. Great staff. Steven Foltz was amazing. I would recommend waikem to everyone

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Customer Service

    These guys are amazing. Don't know how he did it, but sales manager got me a great price on a new Kia Sedona lease. I was equally impressed with J...


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    These guys are amazing. Don't know how he did it, but sales manager got me a great price on a new Kia Sedona lease. I was equally impressed with Josh Haney, who was polite, professional, and personable. He made the process seamless and made sure I got the minivan I wanted. He took lots of time going over all the features with me and explained everything I asked. Would highly reccomend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Experience

    I leased a 2017 Kia Forte LX sedan from Waikem Kia. This is my 3rd lease from Waikem; the previous two were Ford Escapes. Dennis Kryder has been m...


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    I leased a 2017 Kia Forte LX sedan from Waikem Kia. This is my 3rd lease from Waikem; the previous two were Ford Escapes. Dennis Kryder has been my salesperson each time and I must say that I have been exceedingly pleased each time (although I might be somewhat biased as he is my son). That aside, I have always had courteous and friendly interactions and service regardless of the Waikem location. I highly recommend Waikem Kia and Dennis Kryder for your next vehicle, as the transaction is straightforward, simple and easy to understand, and hassle-free. Plus they always make it affordable!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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