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I own a 2017 Kia Soul that has three spots on the hood I was told by the service department it is tree sap and is considered environmental and will not... be covered by warranty. This is not a tree sap issue this is a paint issue that they are unwilling to stand behind. FYI
The general manager went above and beyond to help me get a new Kia Soul. My credit rating was not the best. He really worked hard on my behalf. He... got a good rate and car payments I could manage on a fixed income.
Stopped by to get information on leasing a Kia and was met by Richetta Reed. She was most informative on the Kia and met every sales point possible. Her... extensive knowledge of your product cannot be surpassed. I highly recommend this representative and have leased a 2016 Kia and plan to stay a member of the Kia family for a long time..
Margo Thank you for taking the time to review your recent buying experience with Kia of Lynchburg. We take a lot of pride in not only answering your... questions but understanding the needs of our clients as well. Ms. Reed is a vital part of our team, and carries the same mind set of client satisfaction we strive for throughout our dealership. Again thank you for taking the time to let others know about your positive experience, and please keep us in mind for any future needs you might have.
I purchased a used 2015 Kia Sportage from Kia of Lynchburg in December 2016. After having a great experience purchasing the Sportage, I've been using... the service department for all my regularly scheduled service. On every visit I've been met by friendly, courteous staff. The service manager I've interacted with, Christy, does an excellent job ensuring the service is completed in a timely manner. Not once have I had an issue after having service performed. The mechanics are apparently top notch. And I have to mention Richetta Reed, who comes by the waiting area and is friendly, funny, and such a nice person. Overall an awesome dealership.
Service dept is the best!! Christy and Joe care and are always so nice, as well as the mechanics. This is my second Kia and the great service dept is... one of the main reasons I purchased again. They will definitely look after you!! I truly appreciate this kind of top notch customer service!!
Had a Great! experience like I always do! Always friendly and helpful and they exceed all of my needs. I would recommend anyone to come and see how an... auto service center should be ran. With professional, friendly and informative people.
This dealership always greets everyone warmly. I trust the sales, financial and service depts. I have purchased 2 cars from them and both times the dealership... went out of its way to accommodate my needs.
Enjoyed my first visit to Kia of Lynchburg. Eric, Gordon and Chester were very helpful and friendly. I purchased a 2018 Kia Soul+ with no pressure whatsoever.... Would visit Kia again.
My husband and myself had been shoppijg around for a car. We had almost decided on another car with another dealership until we went to Kia of Lynchburg.... We went in, talked to Richetta, and left with a brand new Kia Soul. We had researched the safety reviews on the Soul beforehand and Richetta confirmed. She also showed us all of the great features of the Soul. She went above and beyond to meet all of our wants and needs. She was friendly and we are thrilled with our new purchase. Thank you Kia of Lynchburg and Richetta for our new baby!
Everyone was super kind and friendly. Helped me out a lot and I know they jumped through some hoops but I really do appreciate everything they have done... for me. Would recommend this dealership to other people.