Reviews

1.0 out of 5 1.0
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 13, 2018

    Do not trust this place. They will lie to you. They took my money and promised a full refund then refused to give me anything back

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    June 10, 2015

    I was honestly surprised by this car lot. I had a fantastic experience with them and I would recommend them to anyone. They appeared to be honest and extremely... friendly. I believe our sales mans name was Rob or something like that but he was wonderful and very helpful! I wont brag on the vehicle because I know as soon as I do something will happen to it but so far so good! All in all, in my opinion, best car lot around Lexington. Thank you guys for helping us out so much!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • July 8, 2014

    I bought a used car and found Carrie Brown to be the most honest car dealer I've ever come across. I am a young female adult and she understood my financial... situation and circumstances and put me in a reliable first car that would not stress me out or my parents. She is a gem in Campbell County and other dealers should take note of her outstanding integrity and reputation to serve the best customer service to anyone who wants to buy a car. Thank you so much.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for a great review! We look forward in doing future business with you and your family! ~Carrie

  • 5.0 out of 5
    November 6, 2014

    I was looking for a used truck and came to Wheels & Deals of Alexandria. I was in contact with Carrie for about 3 weeks as she was constantly keeping me... updated on a certain truck I had my eye on. I came back and purchased the truck and couldn't have been happier!! She understood my financial issues and worked with me to get the best deal possible, one that would work for me considering I'm a single mom. I would most definitely recommend any of my friends to visit Carrie at Wheels & Deals for their next car/truck purchase!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your review, Tanya! You were also great to work with!!

  • 5.0 out of 5
    September 19, 2014

    The owner operator did everything he could to get me into my truck including but not limited ro staying around later than expected and meeting me at the... dealership on his day off!!! The staff are a pleasure to work with and are willing to do what they can within there power to make your buying experience the best possiable!! Friendly and cooperative will continue to deal with them for service on my viehicle would recomend to anyone looking to get a good reliable no bulls#*t experiance and auto to check them out!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Jason! We appreciate your business and look forward to doing more! Have a great day! Carrie

  • 5.0 out of 5
    May 28, 2014

    I was on the hunt for the perfect truck that I wanted. I found it at wheels & deals. And better than anything. The staff is the best customer service experience... I have encounter in several years. They are veru professional yet you feel like your talking to family from the moment you walk in. Absolutely awesome staff here yall! The purchase experience was as easy as buying a soda and signing for your credit card. Another A+. I got a few offers for purchase options that insured I received both what I wanted and best suited my needs. If you want top notch service, best cars, and the best experience you can get just cut to the chase and do things right the first time and go here. You can thank me later. :) Be sure to see Clint or Carrie today and don't wait or I assure you that someone else will buy it from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate the review, Joe! You were just as wonderful to deal with! We look forward to earn more of your business in the future! -Carrie

  • 5.0 out of 5
    May 19, 2014

    I purchased my first car here and I couldn't be happier with the buying process or car itself. The service was fast, friendly, and precise. They understood... my requirements and made the whole process seamless. I left with a car that fits my needs and I couldn't be more satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review!! Always glad to help you get into a great car!! You have been a pleasure to deal with! Carrie

  • 5.0 out of 5
    April 30, 2014

    This is the best place i've ever purchased a car from. The service was awesome and Carrie does everything she can to help you get the vehicle you want.... i would definatly recomend this dealershp to anyone looking to purchase a used car. One stop shopping all the way around. Good job Carrie, keep up the good work!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks guys! You are the best!!!

  • 5.0 out of 5
    April 14, 2014

     am so happy that I walked on this lot, I lost my first car in November and was ready to buy a nicer and newer car. After going to many dealerships and... feeling pressured, also that I should be thankful that I was even asked to come into other car lots, it seemed like finding a good car was going to be impossible. The minute I walked into Wheels and Deals I knew I was at the right place, I finally felt like I was being treated like a human I am proud to be a happy owner of an 2012 nissan altima if your someone looking to get a car from a lot I suggest starting here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks!

  • 5.0 out of 5
    March 16, 2014

    I am so happy that I walked on this lot, I lost my first car in November and was ready to buy a nicer and newer car. After going to many dealerships and... feeling pressured, also that I should be thankful that I was even asked to come into other car lots, it seemed like finding a good car was going to be impossible. The minute I walked into Wheels and Deals I knew I was at the right place, I finally felt like I was being treated like a human, not someone they can just get money from. Carrie was very helpful in the buying process, and answered any questions I had. I am proud to be a happy owner of an 03 vw Passat, if your someone looking to get a car from a lot I suggest starting here!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review! I am glad to help and happy that you are happy!!!! Carrie

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