Jim Browne Chrysler Jeep Dodge RAM of Tampa Bay

Rectangle 48
Sales 11:00 AM - 5:00 PM
Service Closed

Jim Browne Chrysler Jeep Dodge RAM of Tampa Bay Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2010

We're here to provide you with tools that we hope will make buying a car easier. We're Jim Browne North Tampa Chrysler Jeep Dodge Ram, and we're here to help you.

...


Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Dodge of your choice. Our goal is to assist you in making a confident decision.
Commitment to customer care at Jim Browne North Tampa Chrysler Jeep Dodge Ram doesn't stop with your vehicle purchase. Our Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs.
We are here to serve!

"Home of The Warranty Forever!!!!!"

Service

Wheel Balance

$34.95 and up*

Oil, Filter Change

$24.95

Tire Rotation

$19.99

Battery Service

$34.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
167 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Drove in at lunch time for an express oil change.. expected since it was lunch time to be longer than the 15 minutes... nope.. out in 15 minutes.. love... these guys...

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 30, 2018

    I called and scheduled an oil change and notified them of a clicking issue with the steering. I arrived the day of the appointment and they did not have... a note of clicking issue. I asked that the wheels be rotated and the tire pressures be checked, because we had received a warning. The part to repair the vehicle was not available at the time of the oil change. They did not rotate do the tire rotation, nor were the tires pressures checked. I followed up with my contact and she claimed that she saw them doing it. She told me it would take 10 miles for the TPS to be calibrated. I gave her the benefit of doubt and waited to drive at least 10 miles. As I knew, the tire pressure issue was not addressed. I received an email and text about doing a survey that I intended to ignore because of the poor service, but the emails kept coming. I latest email recommended that I call if I wasn’t completely satisfied with the last service visit, so I did and was placed on hold for a few minutes, and ultimately sent to an unknown voicemail.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We?re sorry that you had a less than completely satisfactory experience but, based upon the information provided, we have no record of your ever havin...g done business with us. At your earliest convenience, please contact service manager Justin Kitzmiller at (813) 935-4812. Thank you.

  • June 25, 2018

    Outstanding from the salesman to the sales manager to the Financial Consultant everything went very smooth. I would highly recommend this dealership to... anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review and recommendation! Feel free to reach out to us if you need anything. Have a wonderful day!

  • 5.0 out of 5
    November 29, 2018

    My service was informative and provided great customer service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2018

    Nancy and the crew at Jim Brown were fantastic. My car was repaired before I expected it. It seems better than new. I am a big fan of Jim Brown.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2018

    Had some issues with finance that took a while to resolve.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2018

    The car buying experience from Jim Browne Chrysler, Jeep, Ram, and Dodge was simple and painless. Todd Warner was a pleasure to deal with and transparent... with all expectations.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    I have to applaud Nancy in the Service Department for taking away so much stress off my shoulders. She was extremely transparent with her communication... with what was the issue with my car. Nancy handled everything with my extended warranty. This experience was actually one of the best I've had at a dealership period. I like the fact she didn't BS around and take advantage, rather she was honest and forthcoming with what I can expect. Great experience :)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 19, 2018

    Our service rep, Nancy was amazing. She took care if like family. I really appreciate that wa able to get my 2006 Dodge Durango repaired in 24 hours. Last... time I had to do repairs it took 6 days! Nancy stayed in top of the process and got out family car back to is as fast as possible.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    November 14, 2018

    I have had an ongoing issue with my dashboard radio and it has yet to be resolved. My radio. Has been replaced 4 times and the dealership has now ignored... me and my problem instead of helping me solve it. They have been dismissive and cold to the fact that my car is only a year old and I shouldn’t be having this issue. No solution has been offered.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We?re sorry that you had a less than completely satisfactory experience. At your convenience, please contact general manager Glenn Bowles at (813) 935...-4812. Thank you.

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