Stokes Brown Toyota Scion of Hilton Head

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Reviews

Average Ratings

4.5
323 lifetime reviews. Includes reviews of Stokes Brown Toyota Scion of Hilton Head from DealerRater.com
  • Richard Feldztain is the best
    April 30, 2017

    Richard was very helpful, knowledgeable, honest...best customer service experience! He really took the time to accomodate his schedule to mine in ...


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    Richard was very helpful, knowledgeable, honest...best customer service experience! He really took the time to accomodate his schedule to mine in order to provide the best advise...

    Does recommend this dealer

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  • We felt people were friendly and very informative.
    April 27, 2017

    When we left stokes we felt we had received a fair deal and just live our new Toyota Camry. We fell confident that when needed again they will be...


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    When we left stokes we felt we had received a fair deal and just live our new Toyota Camry. We fell confident that when needed again they will be very helpful. The set up of their shop was very impressive also.

    Does recommend this dealer

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  • Truly Exceptional Experience
    April 13, 2017

    I had a Truly Exceptional Experience w the Best car salesman Richard Feldsztain, I will recomen everyone to come at Stokes Brown Toyota of Hilton ...


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    I had a Truly Exceptional Experience w the Best car salesman Richard Feldsztain, I will recomen everyone to come at Stokes Brown Toyota of Hilton Head they will treat you like family

    Does recommend this dealer

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  • A Truly Not-Exceptional Experience
    April 4, 2017

    Recently bought a used vehicle from Stokes-Brown Toyota Hilton Head. Part of the transaction was bringing in my current vehicle for disposition a...

    Stokes Brown Toyota of Hilton Head

    Mr. Gemme, sorry to hear about your experience here at the dealership. Please call me on the cell number I left on your voicemail so I can make i...


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    Recently bought a used vehicle from Stokes-Brown Toyota Hilton Head. Part of the transaction was bringing in my current vehicle for disposition after paying off the lease. Assured by my sales person that the registration would be handled by them and after paying the $39 to have the dealer transfer the tags to my purchased vehicle I left the dealership on 2/18/2017 with my temporary plates expiring on 4/6/2017. Forty one days later I was becoming concerned as I had no registration so I called the dealership inquiring as to what was taking so long to get my new registration. After being transferred around I was finally connected with the Tag and Title Department of the Stokes-Brown in Beaufort. Nicole assisted me and she was actually very good in sorting this out. Apparently Tag and Title had never received the paperwork from the Stokes-Brown in Bluffton and there was a bit of a dilemma now in transferring the tags as they had expired on 3/31/17. So new plates would have to be given to me instead of the transfer. On 4/4/2017 I traveled to the DMV here in Bluffton and was greeted with the ugly news that my driver's license had been suspended and that I had an outstanding balance of over $400 on my turned in leased car (there was no record of the turning in of this car). Needless to say this was very upsetting. I called the Stokes-Brown in Bluffton and asked them to please provide me with documentation that I had in fact turned in the leased vehicle back in February. I then picked up this documentation, went back to the DMV and was able to get my license cleared and the tax issue resolved. I then traveled up to the Beaufort office and secured my new tags so this nightmare would finally be over. So, I can't help but wonder why did I pay $39 when I did all the running around to fix what incompetence had created in the first place. My experience was truly not exceptional. Ron Gemme

    Does not recommend this dealer
    Stokes Brown Toyota of Hilton Head

    Mr. Gemme, sorry to hear about your experience here at the dealership. Please call me on the cell number I left on your voicemail so I can make it right. Thank you. Bryan Cooler General Manager.


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  • Buying from Nate
    March 3, 2017

    Nathan was very knowledgeable about the vehicle and very easy to deal with. He never seemed rushed and laughed at all of my jokes. ok


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    Nathan was very knowledgeable about the vehicle and very easy to deal with. He never seemed rushed and laughed at all of my jokes. ok

    Does recommend this dealer

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  • New car sale
    February 27, 2017

    Chris Pepin did a wonderful. Job. He knows his product. Glad we came into this deslership and met Chris. He was friendly .thank you for this review


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    Chris Pepin did a wonderful. Job. He knows his product. Glad we came into this deslership and met Chris. He was friendly .thank you for this review

    Does recommend this dealer

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  • Great experience from start to finish!
    February 21, 2017

    Our salesman, Nathan, was very professional, patient and kind when it came to walking us through the process of buying our new car. He was also v...


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    Our salesman, Nathan, was very professional, patient and kind when it came to walking us through the process of buying our new car. He was also very knowledgeable regarding the features of our car. We also enjoyed working with David Wilder, in Finance. He showed us multiple options to help us find the one that was right for us.

    Does recommend this dealer

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  • Purchase Experience
    February 2, 2017

    Great experience. Sales person (David Zerafat) was professional and very patient. Answered all questions and even helped to set up my Bluetooth. M...

    Stokes Brown Toyota of Hilton Head

    Thank you for sharing your experience with us, we're glad that we were able to assist you.


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    Great experience. Sales person (David Zerafat) was professional and very patient. Answered all questions and even helped to set up my Bluetooth. Made this a very good car buying experience.

    Does recommend this dealer
    Stokes Brown Toyota of Hilton Head

    Thank you for sharing your experience with us, we're glad that we were able to assist you.


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  • Excellent service
    February 1, 2017

    As usual Joe Juliano did a fine job for me. Appointment was on time. Service estimate accurate. explained services performed very well. Thanks Joe...


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    As usual Joe Juliano did a fine job for me. Appointment was on time. Service estimate accurate. explained services performed very well. Thanks Joe. Ron T.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent dealership and customer service!
    January 31, 2017

    The guys at Stokes-Brown Toyota of Hilton Head were awesome! The salesman Richard Espada really knew what he was talking about, very knowledgeabl...


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    The guys at Stokes-Brown Toyota of Hilton Head were awesome! The salesman Richard Espada really knew what he was talking about, very knowledgeable of the vehicles and specials going on. Took the time to make sure we knew everything we wanted to know about the vehicles, and helped us figure out which one we wanted. David Wilder in Finance was also very knowledgeable about the whole process and really went out of his way to ensure we understood the whole process and everything that we were signing. I would absolutely recommend this dealership to anyone that is looking to buy a car!

    Does recommend this dealer

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