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Stokes Toyota Hilton Head

(873 reviews)
Visit Stokes Toyota Hilton Head
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stokes Toyota Hilton Head from DealerRater.

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Always have a wonderful experience here.

Always have a wonderful experience here. Everyone is always so helpful. Dan was our salesman and he did wonderful at listening to exactly what we were looking to do. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am on my third Highlander from Stokes.

I am on my third Highlander from Stokes. Everyone there has been so polite and helpful, without any pressure. No doybt, the best dealership to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I don’t have recent experience with any other dealerships

I don’t have recent experience with any other dealerships as it has been 16 years since I last purchased a vehicle. I didn’t notice much of a change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and thoughtful interactions with sales

Great service and thoughtful interactions with sales people (Erik Huf and Hank) and finance (Glenn). We bought two trucks in the past month and the process for each was smooth. And I even got a free lunch--ha. Seriously, you guys are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

From the time you walk in until you drive out of this

From the time you walk in until you drive out of this dealership , every aspect of the process is top shelf. The point person, John Ventre, has always been very knowledgeable about whichever vehicle I purchase. All appear to love working for the leadership. And with Toyota as the product, I and mine are customers for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been servicing my car at this dealership for

I have been servicing my car at this dealership for several years, and I have never had such a great experience. Purvis Boatwright was the person who assisted me, and he went above and beyond. He was incredibly friendly, courteous, and helpful throughout the entire process. His professionalism and expertise were evident, and his customer service was truly exceptional. I’m very impressed and will definitely continue returning because of the outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Drove 2 hours this morning after speaking with a salesman

Drove 2 hours this morning after speaking with a salesman for the past couple days to see a “clean truck”. We arrived, truck was missing paint on every panel of the vehicle, cracked windshield, racked hood, smoke smell in vehicle, and cigarette burn mark in leather seating. Salesman gets a 10 out of 10 for being very knowledgeable, kind, and helpful. Dealership gets a 0 for deceiving potential buyers. Would not work around price even with issues stated above.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great team work with my beautiful new Rav 4.

Great team work with my beautiful new Rav 4. Jimmy and Alberto were fantastic in helping me with the purchase. You can tell they really care about their customers with their help. I would recommend them to all my friends. Thank you Jimmy and Alberto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience from the moment I walked in the

I had a great experience from the moment I walked in the door. Everyone was friendly, and most importantly, the salesman I worked with was top-notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a good experience at the dealership.

Had a good experience at the dealership. Christian helped us out and answered all the questions we had. I have had two friends recently buy or lease vehicles from them recently and he helped them both times. Good experience and knowledgeable about the cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.