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Reviews

Average Ratings

5.0
153 lifetime reviews.
  • Best Car Buying Experience Ever

    I purchased a new, very hard-to-find, Ford Transit Connect Passenger Wagon. We drove from Birmingham to Heflin because Buster Miles Ford was the...

    Dealer Response

    Grumpy Old Woman, You're not grumpy, you're so sweet! Thank you so much for your kind words!! You chose an awesome salesperson, Rocky is one of o...


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    I purchased a new, very hard-to-find, Ford Transit Connect Passenger Wagon. We drove from Birmingham to Heflin because Buster Miles Ford was the only dealer within 100 miles that had what I was looking for. Even with a distinct advantage over us because of the shortage of vehicles from which to choose, we could not have asked for a better experience. Rocky Stemen was unbelievably helpful and never once talked down to this old woman as other sales people have done. I have purchased, on my own, new cars from BMW X 2, Chevrolet x 3, Jeep, Oldsmobile, and Buick over the past 40 years and tonight was the first time anyone has EVER gone through the vehicle with me to be sure I was familiar with all the "bells and whistles" before leaving the dealership. He even synced my phone for me. There were no car-buying games with prices and our trade-in. There was no running back and forth to the Sales Manager, who by the way was as nice and friendly as he could be. I only wish it was not 75 miles from our home so I could go back for service visits. I will recommend Rocky and Phil and Buster Miles Ford to all our friends and family. It is worth the drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Grumpy Old Woman, You're not grumpy, you're so sweet! Thank you so much for your kind words!! You chose an awesome salesperson, Rocky is one of our best! Thank you for choosing us to serve your automotive needs, we hope to serve you many times in the future! Best, Madelin Miles Digital Marketing Assistant


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  • Rocky is the best!!

    Best car buying experience by far great service very welcoming and kind hearted people who will stop at nothing to make sure you are 100% satisfie...

    Dealer Response

    Mason, Thank you so much for your kind review! Rocky is great, you chose a wonderful salesman to work with! We are so glad you had such a great e...


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    Best car buying experience by far great service very welcoming and kind hearted people who will stop at nothing to make sure you are 100% satisfied Buster Miles just recived a lifetime customer !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mason, Thank you so much for your kind review! Rocky is great, you chose a wonderful salesman to work with! We are so glad you had such a great experience! We look forward to serving you in the future! Best, Team Buster Miles


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  • Customer

    The best car experience I have ever had. Saved close to 10k by shopping at buster miles. Everything as promised and even filled the tank before ...

    Dealer Response

    Customer, Thank you so very much for your kind response! We are so glad that you had such a great experience with our team! I hope we can continu...


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    The best car experience I have ever had. Saved close to 10k by shopping at buster miles. Everything as promised and even filled the tank before we left. Drove over 3000 miles to make this purchase and still came out way ahead. Talked with 8 different people during our purchase. Everyone one of them went above and beyond. This is a group of real people not phony car sales people. Do your homework- I bet you can't beat their price and service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Customer, Thank you so very much for your kind response! We are so glad that you had such a great experience with our team! I hope we can continue to serve your automotive needs in the future, even from afar! Best, Team Buster Miles


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  • Outstanding Dealership

    No distance or bullet could stop my husband from finding the truck he wanted but the amazing staff, especially George Demari for his hometown hosp...

    Dealer Response

    Gunshot Blessed, Wow! What a great story, I'm so glad that George and Team Buster Miles could help serve you! Thank you so much for sharing your ...


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    No distance or bullet could stop my husband from finding the truck he wanted but the amazing staff, especially George Demari for his hometown hospitality to make this man happy with his purchase!! The true story of a gunshot accident on the mend fellow who flew in from Louisana to make a deal, you truly blessed us in more ways than buying a truck we can't make this up!! Buster Miles Ford absolutely went above and beyond to make us feel like we were in our own neighborhood, you should be very proud of your dealership!! Mike and Dee

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gunshot Blessed, Wow! What a great story, I'm so glad that George and Team Buster Miles could help serve you! Thank you so much for sharing your positive experience! We wish you all the best, and hope to continue to serve your automotive needs in the future! Best, Team Buster Miles


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  • Best car buying experience ever!

    By far, the best car buying experience ever. I was looking for a very specific used vehicle and within a very short time, they had several great ...

    Dealer Response

    Dan S, Thank you so much for your kind review of our dealership. We strive to provide excellent customer service, so its great to hear when we ge...


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    By far, the best car buying experience ever. I was looking for a very specific used vehicle and within a very short time, they had several great options for me to choose from. When I arrived at the dealership to take delivery, the vehicle and the deal were better than promised! Awesome people!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan S, Thank you so much for your kind review of our dealership. We strive to provide excellent customer service, so its great to hear when we get it right! We hope to serve your automotive needs in the future! Best, Team Buster Miles


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  • Easiest Car Purchase EVER

    I went to Buster Miles Cheverolet looking for a good deal on a used Tahoe or Yukon; after spending months price comparing dealers from Montgomery ...

    Dealer Response

    Barbie, Thank you so much for your kind feedback! The Chevy Traverse is an awesome vehicle, you made an excellent choice! So glad you got to work...


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    I went to Buster Miles Cheverolet looking for a good deal on a used Tahoe or Yukon; after spending months price comparing dealers from Montgomery to Birmingham and areas surrounding, Buster Miles was consistently more reasonable than anywhere else. I went in to see how it felt driving the vehicle I thought I wanted, but the feel was still a bit big and uncomfortable. Wayne suggested looking at a Chevy Traverse fully loaded. It wasn't what I thought I wanted, but I looked at it anyway. I am so glad I did! I LOVE my purchase. I very much appreciate the kindness and professionalism of all the staff at Buster Miles and I will not hesitate to buy here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Barbie, Thank you so much for your kind feedback! The Chevy Traverse is an awesome vehicle, you made an excellent choice! So glad you got to work with Wayne, we are lucky to have him! We look forward to serving your future automotive needs! Thanks again! Team Buster Miles


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  • 2007 F-150

    My first purchase at Buster Miles Ford was Nov. 2013 . My visit , treatment and purchase satisfaction was enough to cause me to return in Jan. 201...

    Dealer Response

    Jim & Madge, Thank you so much for your kind words! Tommy is an awesome employee, you chose a great salesman to work with! Thank you for continui...


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    My first purchase at Buster Miles Ford was Nov. 2013 . My visit , treatment and purchase satisfaction was enough to cause me to return in Jan. 2017 and make a second purchase from Buster Miles Ford . The staff (awesome) ranks above any dealership I have ever been to . The entire atmosphere just made my wife and me feel welcome. Their desire to make you feel comfortable with your visit and satisfaction with purchase is unmeasurable . Well enough said , don't want to give Tommy and the office staff the BIG HEAD . They were just awesome with us old folks .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jim & Madge, Thank you so much for your kind words! Tommy is an awesome employee, you chose a great salesman to work with! Thank you for continuing to be loyal customers! We look forward to working with you again in the future!!


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  • Great Buying Experience

    It's been 12 years since I purchased my last vehicle. The time was right, and Buster Miles had a great reputation for customer service and vehicle...

    Dealer Response

    Rodney, Thank you so much for your kind words! You chose a great salesman to work with, we are lucky to have Rocky! We hope you enjoy your vehicle...


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    It's been 12 years since I purchased my last vehicle. The time was right, and Buster Miles had a great reputation for customer service and vehicle selection. Several of my friends recommended this dealership. I was introduced to many of the Staff, and felt very comfortable that I was at the right place. Rocky Stemen was the Sales Representative who worked to find the truck that I was looking for. He was very professional and knowledgable, all through the process. Becky did a great job processing the paperwork needed for financing. All in all, a very smooth purchase, and I am extremely satisfied with the end results. Thanks to Rocky for making that happen. I will highly recommend this dealership to anyone who may ask. Thanks to Buster Miles Dealership, and the Staff that makes up its ranks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rodney, Thank you so much for your kind words! You chose a great salesman to work with, we are lucky to have Rocky! We hope you enjoy your vehicle! We look forward to serving your automotive needs in the future!


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  • Buster Miles

    My husband and I purchased a vehicle from Buster Miles and were very pleased with our experience. Salesman Tim Pruitt is not in the best of health...

    Dealer Response

    ChristyRT, Thank you so much for your kind words. We are so lucky and thankful to have Tim on our team! Thank you for choosing Buster Miles, we l...


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    My husband and I purchased a vehicle from Buster Miles and were very pleased with our experience. Salesman Tim Pruitt is not in the best of health, and yet he spent close to seven hours with us on a Saturday to help us find the right purchase! The sales team was polite and friendly, and we are thankful to each and every one who assisted us!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    ChristyRT, Thank you so much for your kind words. We are so lucky and thankful to have Tim on our team! Thank you for choosing Buster Miles, we look forward to serving you again in the future!


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  • Best Truck Bying Experience Ever

    George De Mari worked very hard to find us the right truck! He is very friendly and professional. We give him a score of 10 plus!

    Dealer Response

    Leo and Irene, Thank you so much for your kind review of George and Buster Miles Ford! We are lucky to have George, he works hard and loves his c...


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    George De Mari worked very hard to find us the right truck! He is very friendly and professional. We give him a score of 10 plus!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leo and Irene, Thank you so much for your kind review of George and Buster Miles Ford! We are lucky to have George, he works hard and loves his customers! Thank you for choosing us to assist with your automotive needs! We look forward to serving you again in the future!


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