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This place is HORRIBLE. I took my car in to get the gas gauge and windshield wipers fixed. They refused to even attempt to fix the gas gauge, and they... only jerry-rigged the wipers. Not to mention that they broke off a board at the bottom of the driver's side door, and now my speedometer and mileage meter DO NOT WORK. They screwed up more than they fixed. This place is a RIP OFF with the worst service imaginable.
The general manager lied about his name . They brought the handbrake on my vehicle and wouldn?t take responsibility for it. I will never recommend them... to anyone or ever use this service again.
This is my dream come true. I saw it and was told that I could not buy the one on the lot. But when I told them why and my determination to ge the new... for bronco. My dreams we granted. Never did I expect such dedicated determined sales people. They did everything possible to help me make this final tribute in my brothers memory
Jennifer, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Please let us know if there is ever an...ything else we can do for you! Safe travels!
Very satisfied with service, even had an issues about my gas line after they fixed my recall issue. They assured me that it should be ok! Just wanted them... to be aware of what had happened when I left.
Hello Veronica, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as your satisfac...tion is of utmost importance. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!
Very good customer service. Buying process was really simple and professional.
Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that y...ou can trust.
I am so very pleased to find an honest Ford dealership. I came in for an inspection and unlike other Ford Service Centers I have used, this one did not... make false claims about the state inspection requiring tire pressure sensors to be replaced. This creates trust and I will take all my business to Crossroads Ford in the future, including the upcoming trade in of my 2009 F-150.
Charles, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It means so much to us to have earned y...our trust in our business! We are looking forward to working with you again! Take care!
Very satisfied overall with the experience. Think they worked with me well.
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of South Boston!
As usual, the staff is courteous, considerate and efficient!!
Hello, thank you for leaving such a great review and high star rating.
Crossroads Ford South Boston is an awesome dealership with fantastic service!! I have all my service performed there and they never let me down.
Lewis, we are happy we could make your experience a positive one. At Crossroads Ford of South Boston, we value our guests and we look forward to seein...g you on your next visit. Take care!
Great customer service from representatives. The service is fast and friendly.
Antonia, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Safe travels!