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Very courteous staff. Comfortable waiting area. Coffee, water, and snacks provided.
Always very professional and prompt. Have not had any problems.
Lynda, we're happy to hear you always had such a positive experience with our team! Thank you so much for choosing Crossroads Ford of South Boston as ...your first choice for service!
Manager and Sales Associate cordial, kind, friendly, attentive listeners to meet all of customers needs. Sales Associate knowledgeable about every process... of the purchase procedure, expedited all matters efficiently, enthusiasm enhanced customers desire to purchase.
Margaret, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want... to sincerely thank you for your business and we hope to see you here again down the road!
I was very happy and satisfied with the customer service and the maintenance service that I receive when I visited the dealership In South Boston, VA.... The customer service was handled in a professional manner and the service was performed in a professional and a timely manner. I would like to thank the service department of Crossroad Ford in South Boston, VA. for taken care and servicing my vehicle.
Queen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We always strive to provide top quality se...rvice to every guest, and are pleased to hear that you enjoyed your experience here at Crossroads Ford of South Boston!
Well organized group in South Boston. Paperwork was ready when I arrived all else was on the internet.
Laura, thank you for leaving such a great review and high star rating! We're happy to pass along the kind words to the team! If you have any additiona...l needs or questions, we will be more than happy to assist you! Safe travels!
Had a fantastic service visit at Crossroads of South Boston!! Hope staff is always awesome, top notch service by people who care!
Lewis, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Thank you for taking the time to leave us... your review! Please let us know if you have any additional questions about services you received and thank you again for choosing Crossroads Ford of South Boston!
Great experience! The staff helped put me in my new car with no hassle and in record time.
Crystal, thank you for your kind words and congratulations on your new car! Our team is dedicated to providing top-quality service, and we're so happy... to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!
I have always taken my Ford's to the dealership for service and this is the second time I took this car in for heating issues but I won't be back to this... dealership ever. Mechanic says there nothing wrong is with the heater, but never bothered to call me to discuss problem. Yes, the heater works but air comes out tepid even when heater is on MAX. Counter people are nice and efficient, but know nothing about cars. Dealership dropped providing shuttle services without notification.
appointment was on time and was pleased with the whole appointment
Richard, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service... to you again! Take care!
Very helpful staff and not too pushy. Worked with me on my trade in. Very satisfied with my experience at Crossroads Ford.
David, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so hap...py to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!