Bud Clary Ford of Moses Lake

(4.8) 84 reviews

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4.8
84 lifetime reviews.
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  • The best customer service ever!

    1st time we used Bud Clary, we were staying in the area and our 2013 Edge needed an oil change, and while they were doing the oil changed, found a ser...ious problem, they ordered the part, and fixed it...which was so awesome, because our warranty was about to expire in less then a 100 miles. Then over the long week end our Edge's overheating light came on twice on our way back from Yakima. So Tues morning my husband called the Wenatchee Ford, and was told it would be 2 weeks before they could look at it ( with them it's always 2 weeks, even for oil changes). So he called Bud Clary and was told to bring it right over. They were the best, they dealt with the extended warrant people, got us to the renal car place...got the the part, fixed it, and we got it back the next day! I wish you weren't so far away, we would have you take care of oil changes. But if anything major happens, we'll be back. Thank You for everything!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Connie, Thank you for doing business with us here at Bud Clary. I am so glad you had a good experience. Thanks again.


  • Service

    Great staff and techs good job The treatment was like family would treat family

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Jose, we appreciate it.


  • Service

    Staff and techs treated me like family very professional and curtious.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Jose, thanks for your awesome feedback.


  • Great services, clean facilities, helpful staff

    I am a first time buyer and purchased a beautiful 2015 Ford Fusion with the help of Abel Guerra. The staff at Bud Clary was very helpful and gave me c...onfidence in buying my first vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Bianca, thanks for your feedback. We really appreciate the kind words, glad you had a great experience with us.


  • Way to go!

    First, someone answered the phone when I called to make an appointment. Second, I received an e-mail confirming my appointment. Third, the service too...k place in a reasonable amount of time. Fourth, the people were friendly and efficient. We were very pleased with our experience. Thank you! : - )

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Paula, thanks for the review. We really appreciate the support. First, you're awesome. Second, you're awesome. Third, we are glad you had a great ...experience. Fourth, you're awesome. Thanks again!


  • Ford's reviewing

    You guys are truly professional, I'm very happy with your services.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Ruth, thanks for your feedback... we really appreciate the kind words. Glad you had a great experience!


  • clean facilities

    I sure hope that the service job was better than the visual inspection. The windshield has a small crack in it, about 1/2 in., but it was not listed o...n the service report nor was anything said. I guess time will tell. They found things that they could charge for, and I sure appreciated that as we are leaving on a month long trip on Wednesday. Thanks Don Morin

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Donald, thanks for your feedback. We appreciate it!


  • F-150 breaks noise

    Good service and fast respond, hope next time they find the problem on my truck breaks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Eduardo. If you ever need help, just give us a call.


  • Service

    Great people in service department. What more can I say

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Richard, thanks for your feedback. Really appreciate it! :)


  • They had the car I wanted.

    I purchased a 2016 Ford Escape. They were the first ones to reply to my internet search. They person who helped me was very knowledgeable about all t...he cars.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Cathy, thanks for your kind words. Hope the Escape is treating you well!


Bud Clary Ford of Moses Lake
1140 S Pioneer Way Moses Lake, WA 98837
New (509) 346-6088
Used (509) 346-6090
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