Expressway Ford of Mount Vernon

(3.8) 150 reviews

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3.8
150 lifetime reviews.
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  • Greatest ,friendlessservice

    They gave us the very top dollar for our trade in and they bent over back words and went the extra mile to find the right truck for us............ Gre

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    at service folks..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jim, we're so pleased to hear you had a great experience with us! Thank you for your business!


  • Newby

    I wasn't bugged by the staff However my questions were answered

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Aunty Netta, Thank you very much for your review. We are happy to hear that you are satisfied with our work. We hope to see you again! Thank you a

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    gain, Expressway Ford of Mount Vernon


  • No negotiation and not the same price as internet

    Sales rep was courteous enough, but the vehicle I had in mind was about $2000 more than the internet listing. I was told that I didn't 'qualify' for

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    certain discounts due to the location that I lived and that I'd also have to pay a destination fee (expected). I countered that I had a check ready to buy at a cost above the internet price, but the rep said that they wouldn't go that low and that the dealer's offer was the lowest around. I said 'Thanks, let me know when the price goes down' and left. Disappointed that there was no negotation, not even slightly, not even for the supposed 'discounts' that I didn't qualify for. They advertise a price on the internet and sell at $2000 above that price. When I counter with a separate offer, they simply decline.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Bob, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Expressway F

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    ord of Mount Vernon. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We'd like the opportunity to discuss this with you. Please reach out to us at (812) 838-4366 at your earliest convenience.


  • Purchase of new F250 Truck

    Great experience. Corey, the salesman was great and so was Cory the financial person. We will certainly recommend to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kevin, we're pleased to hear you have a great experience with both Cory(s). Thank you for your business!


  • 2nd Time, Still a pleasure

    Do yourself a favor and go visit Dylan Jones. I was recommended by a family member to buy here, and I was not disappointed. Dylan is very patient, kno

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    wledgeable, and trustworthy. He takes his time and lets you look without pressuring you. If I'm ever in the market for another car all visit here again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kathy, thank you for your kind words. We're so happy to hear that Dylan's patient and knowledgeable about our product. Thank you for your business!


  • Uninterested Salesman

    I got the car we went in to check out and that's fine, only thing I could say is the salesman andrew seemed very uninterested in helping us out. It w

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    as the same experience I would have had buying it online. I'm sure he seen so many people that day and might just be feeling off so don't judge him off of this one experience if their arent others like it. But our experience was one of disinterest.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, we truly do appreciate it. We're sorry to hear that Andrew wasn't what you were expecting, he's usually very helpful to h

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    is customers - we will definitely take the time to read this review to him. Your business is important to us and we truly appreciate it. Thank you and enjoy your vehicle!


  • 2016 F-150 Expressway Ford, Mt Vernon

    Andrew Simpson, my salesman, got me into a new Ford truck for a good price

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adam, we're pleased to hear that Andrew was helpful and found you a truck for a great price. Thank you for your business!


  • BUYING NEW CAR EXPERIANCE

    your staff was very helpful and very professional thank you 2017 mustang gt

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for your kind words. We're happy to hear that our staff was very helpful and professional. Enjoy your New Mustang GT!


  • Great buying experiance

    I purchased a 2017 F-150 from Expressway Ford and it was a very easy process. My sales rep, Braden Bolerjack, was very helpful and friendly. He came u

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    p with the exact truck that I wanted with no "high pressure" sales technique. The purchasing process went very smoothly and I was able to drive my new truck home that same day and left feeling like I got a great deal. I highly recommend them and expect to be a repeat customer!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Paul, first off thank you for traveling from Louisville to come to our store. We're so pleased to hear that Braden took great care of you and had the

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    exact truck waiting for you that you were interested in. Thank you for your business and enjoy your new ride!


  • Great Service. Will recommend to friends & family.

    Came to this dealership seeking a specific car that I found on their website. Was greeted by Cory George. He was very helpful and not at all pushy. My

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    only complaint was that the car was not on the lot. It was being detailed and did not show up for a week later. This was blamed on the detail shop. Once the car was available I was able to test drive and secure a deal. When I got home I found out that the engine splash shield had a big rip in it. When I brought this up to Expressway they replaced the part free of charge. Very happy with customer service! Will recommend to friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Justin, thank you for your feedback. We're so pleased to hear that Cory took great care of you and made sure that the splash guard was replaced, free

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    of charge. Thank you for your business!


Expressway Ford of Mount Vernon
3800 HWY 62 E Mount Vernon, IN 47620
New (812) 496-0783
Used (812) 496-5359
Service (812) 496-0771
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