Reviews
Write a reviewGood survice
Job was well done. Car looked great when we picked it up. We had use of a loner car for the week we returned from vacation.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Twin State Ford Service Team
Great service
Good communication. Service done in timely fashion. Explaination of service completed and service that will need to be done Internet future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, we cannot thank you enough for your wonderful review! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Twin State Ford Service Team
Purchase Ford F 250 SD
I Can only Say that, "Best Testament to my My Experience with Twin State Ford " I am a Returned, several times to purchase vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out, Rodger! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Car purchase
Salespeople are welcoming and the whole experience was excellent. The entire transaction was low key, matched my expectations. They listened to what I said and worked with me to make it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review,Catherine! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
good service
Easy to make appointment. Clean wait room. Friendly atmosphere. Friendly employees. Should have a senior citizens discount. Twenty words unnecessary for reasonable feedback
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, we appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Twin State Ford Service Team
Fast friendly service
I called in the morning and was able to get my oriole changed by the mid afternoon. Things were taken care of in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Michael! We really appreciate your business. Sincerely, The Twin State Ford Service Team
Too Easy...!
Speed and efficiency of the leasing experience. Fair deal. Good listeners. Not much else can be said except thanks for the help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marie , we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Great buying experience
Ted and I truly enjoyed James. He knows the vehicles he is selling and is not afraid to share his knowledge. He has a great sense of humor, and we would definitely do business with the "Pumpkin" man again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denise,thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Great service, thank you!
The Team was professional, friendly and eager to make my purchase a pleasant and positive one. I really appreciate all they did. And love my new Ford Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wendy, we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642
Great service, very helpful sales staff
Fast/professional and listened well to our needs. A great experience and would do it again. Will go back to have vehicle serviced there as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Armando D'Leon, Sales Manager armando@twinstateford.com 802-505-6642