I sent an email request for info and was pleasantly surprised of a quick return answer. Although I've since purchased a vehicle, I would highly recomm...end this dealership!
I'm very impressed with them. They are very friendly and have always contacted me in a timely manner and helped me any way they possibly could.
Everyone that we came in contact with was extremely friendly, competent, and professional. They are a small town dealership with an impressively larg...e selection of makes and models. I researched dealerships for weeks within 250 miles of my hometown. This included St. Louis, KC, Memphis, Tulsa, and Little Rock. I chose them because they had the best selection of what I was looking for. I was prepared to go elsewhere but after meeting the staff and negotiating the deal, it was a no brained and we traded with them. Did I mention I drove 3 hours on Memorial Day to do this?
Sent in a request and moments later had a call and email for reply. Set up a time to see the vehicle which was 1.5 hours away. They brought the car (...already detailed) to the front door for us to test drive. This was to be a replacement vehicle for the one that was totalled but we hadn't settled with insurance yet. Left a deposit and returned a few days later where the vehicle was all ready. A couple signatures and we were driving home, and all the paperwork arrived 2 days later. No tricks, no pressure, they didn't try to persuade me into a more expensive vehicle; just simple, fast and friendly service.
Person I had talked to on the phone not available when I stooped in, even though I had told them ahead of time when I would be there ( drove 1hr. 30 m...in. to get there). My test drive was satisfactory but there dealing was all one sided and I had already done my homework on value of my vehicle. I made three other attempts since my visit to make a deal but have only been contacted once. They really do not want my business and there ad "No Body Beats Our Deals" is bogus.
The drive to Aurora was well worth our time and money. The customer service they offer is amazing. I would recommend our salesman Willie to anyone who... is interested in purchasing a vehicle. We have purchased vehicles in Springfield from larger dealerships and the service is not comparable.There was a minor tear in the seat that the dealership agreed to fix. They drove to Republic to pick up the vehicle to repair and even washed it before returning. The financing process was seamless.
My husband I had been looking to purchase a 2015 Explorer and Jimmy MIchel Motors had the best selection. I visited the website to look at their inven...tory and inquired about availability and had a response within a few hours. Our salesman was efficient and not pushy. The whole process was flawless. We picked out the vehicle, agreed on terms and secured financing in a few short hours. My husband and I highly recommend Jimmy Michel motors.
First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices ...and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!
Bought a used Escape - Willie in sales and the internet sales person at the dealer were excellent. Vehicle was extrememly clean and detailed to perfec...tion! Purchase process was good - the usual attempts to add on - but low key. Chad was helpful on closing as well. Took the car in last week for some small dent removal promised on purchase - great job. Would recommend the drive to Aurora if you want good service.
I bought my first car here and I was amazed at how fast and friendly the service was. Willie Merano really went out of his way to help me. I bought a ...used mustang and the process was really quick and easy