New 877-338-4178 Dealer Website
Used 877-230-6168 Email Dealer
Service 877-272-6820

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Reviews

Average Ratings

4.8
Average based on 122 reviews.
  • E250 Purchase

    I drove from Indianapolis to purchase an E250 van. Salesman (AJ) did an excellent job. As this was an out-of-state purchase, there were some hang-...


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    I drove from Indianapolis to purchase an E250 van. Salesman (AJ) did an excellent job. As this was an out-of-state purchase, there were some hang-ups.... (my beef is with the State of Ohio DOT and NOT the dealership). The folks at the dealership treated me well and I got e-x-a-c-t-l-y what I was looking for at a fair price. Would have no problem doing business there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Helpful Service Department

    They were very helpful & quick to address my problem with my rear seatbelt


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    They were very helpful & quick to address my problem with my rear seatbelt

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    I love this service department. They take care of their customers.


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    I love this service department. They take care of their customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • first experience

    great service..friendly, knowledgeable, fast and convenient


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    great service..friendly, knowledgeable, fast and convenient

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Expedition

    Great attention by the entire staff at Liberty Ford. They did anything they could to accommodate us


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    Great attention by the entire staff at Liberty Ford. They did anything they could to accommodate us

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • McLovin Me Some Liberty Ford

    Made the buying process super easy. Save frame was great and Matt Stringer went above and beyond

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, James!


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    Made the buying process super easy. Save frame was great and Matt Stringer went above and beyond

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, James!


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  • Great Job.

    Very friendly sales staff who did their best to put me in a vehicle with the features I wanted.

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Jose! It is great to hear that we were able to go above and beyond your expectatio...


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    Very friendly sales staff who did their best to put me in a vehicle with the features I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Jose! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Great service

    Routine service. First time at this dealership. Have always gone to Eastside Liberty where I bought car.

    Dealer Response

    We're happy to have been of service, Barbara. Thank you for choosing our dealership.


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    Routine service. First time at this dealership. Have always gone to Eastside Liberty where I bought car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to have been of service, Barbara. Thank you for choosing our dealership.


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  • Great service!

    Delwyn and Chris were a great help to us. Del was very informative when we test rode the cars and was very patient with us while we made our choic...


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    Delwyn and Chris were a great help to us. Del was very informative when we test rode the cars and was very patient with us while we made our choice. He let us know exactly what we needed for the trade. Chris was very experienced and friendly during the finance portion of buying the car. When we picked up the car both Delwyn and Chris made everything so easy. Delwyn went in detail over the car. I will definitely go back to Liberty Ford in Parma Heights. My son works for Ford and would definitely go back to Liberty for his vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Clean Facilities

    I had the works completed, and service and staff were friendly, and helpful. The wait was a little too long, but the bays were quite full when I a...

    Dealer Response

    We appreciate your feedback, Michael. Please don't hesitate to give us a call if there is anything we can do for you.


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    I had the works completed, and service and staff were friendly, and helpful. The wait was a little too long, but the bays were quite full when I arrived, so understandable. I had a weather strip reglued, so possibly the drying time was a factor in the wait. I did notice a charge of $2.13 for miscellaneous, which I believe applied tho the repair of the weather strip on the rear driver's door. I thought the Edge was under warranty, is this a valid charge? Thanks Mike Artale

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your feedback, Michael. Please don't hesitate to give us a call if there is anything we can do for you.


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