Reviews
Purchased new truck
Collin was my sale rep. He was a pleasure to work with. He was very knowledgeable, helpful and not pushy at all. Me and my family will be buying all of our future vehicles from crossroads ford in Sanford, NC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recall work and vehicle inspection.
Very friendly, courteous, and efficient. I was in and out in less time than expected. They also have a shuttle service that can take you to where you need to be for the day, that is very helpful if you have to get back to work or some other obligations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dusty, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Great truck and great deal
I am pleased with my 2018 F-150 and the deal I was able to get with Crossroads of Sanford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
Ford service
Very professional, fast and easy service. The staff is very informative and treat you with respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Quality in Service
The service department of Crossroads Ford of Sanford went beyond my expectations. My truck is well taking care becase the work ethic of the people in this department. I love working with kristi Setzer, she takes the time to understand the maintenance needs of my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Felix, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Great Dealership, Nice People
A very good experience. They were low pressure and answered my questions. I have not purchased a car but if I do decide to buy a Ford I will definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
James, we set high expectations for ourselves so it?s gratifying to hear you had a good experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Crossroad Ford of Sanford
These people are the Best!!!!! Kristy in the service department is totally AWESOME!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Sue, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!
Walter Wilson
Sales consultant Bill Bailey is an asset to Crossroads Ford! He is very personable and made the buying process a pleasure. I will buy from him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Walter, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service Department
Great people and services. I keep coming back time after time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear you had such a positive experience with our team! At Crossroads Ford of Sanford Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Mrs. Turrentine
Very satisfied with the service. The service reps were very professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!