Valley Isle Motors

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 11, 2019

    Excellent friendly service and I appreciate the friendly reminders when service is needed on my business vehicles

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Christina, thank you for taking the time to notice those efforts and for leaving such an awesome review! At Valley Isle Motors, we value our customers... and we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    June 14, 2019

    Excellent service, professional attitude, explained repairs performed. Work performed on a timely basis

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 19, 2019

    Sales staff was great. Booking service by phone is a joke. Don?t bother. However online is super easy. Service was prompt. Service staff were very polite... and competent. No complaint. The waiting room could be more comfortable and offer more amenities. Not much there

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we?re glad we could be of service to you! We appreciate you giving us the opportunity to improve by leaving feedback, and we are happy to addre...ss any additional concerns or questions if you will reach out to us directly. Take care!

  • 5.0 out of 5
    April 2, 2019

    I have not had the repairs to the SUV completed as of yet.. WE are awaiting those services to be scheduled at this time.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Pamela, thank you for taking the time to leave a review! We look forward to being of service to you. Have a wonderful day!

  • 5.0 out of 5
    August 9, 2018

    Service was Great however, it did seem too take long.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mark, thank you for taking the time out of your day to tell us about your experience. We're happy to hear you had a great experience despite the unant...icipated wait time. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    January 5, 2018

    Service tech Kraig, was very responsive to our needs and helped out to get the appointment right and times down.. thank you

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Victor Ventura, Thank you for taking the time to leave a review. We're glad to hear you enjoyed your visit with Kraig.

  • 5.0 out of 5
    December 22, 2017

    Best experience I?ve had at this dealership. That I?ve been going to for several years. New service team rocks. Good changes guys!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jonathan, your positive review means a lot to us and we?re happy we could help you! It's great to hear that we've consistently earned your trust in ou...r business! Safe travels!

  • 5.0 out of 5
    December 18, 2017

    Kamie was very helpful and not high pressure. We felt we got a fair deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beau, thank you for taking the time to leave us your response to Kamie's outstanding customer service! If you have any additional needs or questions, ...we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    December 13, 2017

    Craig(service advisor) and Stephen(body shop advisor) were very professional at servicing my truck. Details about the service perform and how to prolong... the value of the truck were also given to me. This facility is a plus to service vehicles. Craig and Stephen tried their best to help me with my warranty claims which I was denied on both claims. I'm sorry to say Ford does not back their products and this truck I had for 2 years will be my last.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    James, thank you so much for your feedback. We are glad to hear Craig and Stephen were helpful during your visit. Please do not hesitate to reach out ...to us if you have any questions or needs.

  • 5.0 out of 5
    December 5, 2017

    Great car, timeless mustang style, fully loaded. Safety features a big plus, ergonomics excellent. Kalani really took care of us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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