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4 lifetime reviews.
I bought a vehicle here and walked away thinking I had a great experience, however the service they provided after they had my money has been severely... lacking. I called about a problem I had with my vehicle less than a month after I purchased it and my salesman would not even speak to me about the problem. I sent an email to the GM which went unanswered. My phone number was listed incorrectly on the paperwork sent to the County Clerk's office so they were unable to contact me when they discovered that the dealership forgot to sign the title, so now I have to make a special trip to pick up my tags in person from the clerks office. Several hassles after the sale have made me reconsider recommending this dealership to friends or family.
We are truly sorry that you had a bad personal experience in our Service Department. Also the oversight on the phone number was a transposed number a...t the time of data entry. We hope to have the opportunity to serve you better in the future. At Woody Anderson Ford we strive for Complete Customer Satisfaction. Thank you for your Review.
Greg Minix made my purchase of a new Ford F150 one of the best. I am a 60 year old man and this was not my first purchase not by a long shot. Howeve...r, the staff of Woody Anderson Ford Fayetteville has renewed my hope in a company that will take care of me from purchase to service. I would recommend this company and these people to all of my family and friends. Last thing, their new General Manager Eric Hedges will do whatever it takes to make a deal happen he is a worker never seen that man sit down the entire time I was there.
On behalf of all of us here at Woody Anderson Ford we sincerely thank you for your time and your feedback. We highly value all of our customers so we ...appreciate you sharing your experience. Once again, congratulations on your F-150. We look forward to seeing you again soon. Sincerely, Eric Hedges –GM - firstname.lastname@example.org
Eric Hedges and the sales staff at Woody Anderson Ford Fayetteville was top notch. They handles our purchase with a professionalism I haven't experie...nced in the car market. They found my Ford F-150 in the color I wanted with all the right options and delivered it for the best price. I know I shopped four other Ford dealers