Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
143 lifetime reviews.
  • 2017 Subaru Impreza Premium ES

    I am usually reluctant to recommend or refer anything to anyone however, when exceptional service is provided, it does need to be recognized! My e...

    Dealer Response

    Jim, thank you so much for this thorough review, covering your satisfaction with your car and with our sales team! Craig and the rest of our team ...


    Show Full Review

    I am usually reluctant to recommend or refer anything to anyone however, when exceptional service is provided, it does need to be recognized! My experience at Tri-city Subaru was just that; exceptional. The sales representative "Craig Enslin" was especially helpful and knowledgeable with the selection and sale of our (my wife's car) new 2017 Subaru Impreza. He established a rapport with myself and guided me in the direction of the Impreza Premium model and provided a test drive. I thought that it would be a suitable replacement for our 8 year old Honda Civic so, we arranged a test drive and walk thru with my wife (obviously, if she didn't like the car, there was no reason to proceed with the process). She had specific issues with the Honda that related to the headrest not accommodating her height (very uncomfortable and no adjustment) and the visibility outside when cornering (esp left turn where the tiny fixed window on the Honda blocked her visibility and ability to see on coming traffic). The Subaru had multi-position headrest that were very comfortable and the visibility in the vehicle was exceptional (almost like someone was listening to her concern). Then, when she learned of the "Eyesight" safety features available "It was a no brainer". The car rides much smoother that her Honda and very much quieter (less road noise which can be fatiguing on longer trips). I have a couple of technical issues that I expressed to Craig and he quickly resolved them to my satisfaction. Now that we have had the car for a week and the wife has taken a trip to New York (this weekend).....her telephone after arrival was a 'definite approval'. She is not an easy sell (not that I am either) but, she drove into a snowstorm on the way down and it was not an issue with the 'Four Wheel Drive' Subaru and she indicated that she received 'well over' 30 M.P.G. on the first fill up (with some local city driving and the trip down to NY mixed in) . She mentioned and was impressed ("Impressive Impreza") that quick turn radius (great in traffic and confined parking lots, great long distance ride (comfortable seats), and she loves the backup camera...... I'm sure that there is more to love about the Subaru Impreza and Tri-City Subaru but, if I continue it would almost sound like a paid advertisement (it is not). Just a 'Great First Impression' ! Great car, dealer and super salesperson (Craig Enslin/ honest, knowledgeable and forthright).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, thank you so much for this thorough review, covering your satisfaction with your car and with our sales team! Craig and the rest of our team does their very best to accommodate each of our customers' specific needs in a clear and honest manner, ensuring that they drive away in a car that's PERFECT. We're thrilled to know you love your "Impressive Impreza."


    Hide Full Review
  • 2017 WRX

    Leased a 2017 WRX through Jeremy Plante. Excellent salesman, no pressure at all what so ever. Purchased the car I was looking for, a little highe...


    Show Full Review

    Leased a 2017 WRX through Jeremy Plante. Excellent salesman, no pressure at all what so ever. Purchased the car I was looking for, a little higher on my payment but nothing too major. Excellent help all around, great environment, when you have worked in three dealerships as a technician and go to one where you are not pressured at all for a car you've found the right one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I would highly recommend to get a car from them

    This was by far the best experience we have ever had buying a car. Super simple, fast, and great customer service!


    Show Full Review

    This was by far the best experience we have ever had buying a car. Super simple, fast, and great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing Dealership

    I came all the way from NY to lease a new WRX from Tri-City Subaru. Michael Arthur was an amazing salesperson and helped me step by step, entirely...


    Show Full Review

    I came all the way from NY to lease a new WRX from Tri-City Subaru. Michael Arthur was an amazing salesperson and helped me step by step, entirely through emails and phone calls, to get exactly what I wanted. The transaction was smooth and flawless. I actually ended up spending less money than we initially agreed on because the finance department went out of their way to research a little deeper about my trade-in. All in all, I would definitely make the 5 hour trip, each way, again just to deal with an honest and reasonable dealership like Tri-City Subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • TriCitySubaru

    We bought our Forester from Craig Enslin. He was extremely helpful in explaining our options pertaining to financing, trade-in and car choices. W...


    Show Full Review

    We bought our Forester from Craig Enslin. He was extremely helpful in explaining our options pertaining to financing, trade-in and car choices. We were 100% satisfied with our buying experience and would recommend Craig Enslin to family & friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Tri-City was awesome to deal with!

    I walked in and named my monthly payment knowing it may be unattainable.. After some nice talks with Mike, he got my wife and I the car we were un...

    Dealer Response

    Thanks for the wonderful review, Rick. Our sales team is so committed to giving you the best possible car buying experience. Thanks for being a re...


    Show Full Review

    I walked in and named my monthly payment knowing it may be unattainable.. After some nice talks with Mike, he got my wife and I the car we were unltimatly looking for. Andy worked some magic and Craig was a pleasure to deal with and explained everything in detail as far as how the car works. Thanks to all you guys and keep up the good work. You guys are a big part of why Subaru customers keep coming back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review, Rick. Our sales team is so committed to giving you the best possible car buying experience. Thanks for being a returning customer and enjoy your Subaru.


    Hide Full Review
  • Down to earth honest individuals!!

    Awesome experience!! Very honest individuals!! They can be trusted with what they say and willing to work with you to have the best experience!!

    Dealer Response

    Thanks for the awesome review! We are so glad our integrity stands out to you. We hope to see you again.


    Show Full Review

    Awesome experience!! Very honest individuals!! They can be trusted with what they say and willing to work with you to have the best experience!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review! We are so glad our integrity stands out to you. We hope to see you again.


    Hide Full Review
  • Happy Subaru Forester purchaser ¿

    Picking up our vehicle and completing the purchase process went very smoothly. Craig Enslin did an excellent job in reviewing all of the features ...

    Dealer Response

    Thanks for the wonderful review, Peggy! So glad we could make your car buying processes easy. Stay happy and enjoy the new Forester!


    Show Full Review

    Picking up our vehicle and completing the purchase process went very smoothly. Craig Enslin did an excellent job in reviewing all of the features and options on the new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review, Peggy! So glad we could make your car buying processes easy. Stay happy and enjoy the new Forester!


    Hide Full Review
  • 2017 Subaru Forrester

    Our sales agent Craig was very helpful in making suggestions about what the right fit for a vehicle choice would be for our particular needs, he t...

    Dealer Response

    Thanks for the fantastic review! Craig and the rest of our sales team are dedicated to helping all of our customers find the perfect car at the ri...


    Show Full Review

    Our sales agent Craig was very helpful in making suggestions about what the right fit for a vehicle choice would be for our particular needs, he told us what to expect during every part of the process and got us the vehicle we wanted for the price I was comfortable with. Overall, a nice dealership with ability to get the car you want, even if it's not on the lot at the time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the fantastic review! Craig and the rest of our sales team are dedicated to helping all of our customers find the perfect car at the right price. Enjoy the new Subaru!


    Hide Full Review
  • needed aa new car in a pinch

    my old Subaru with a lot of miles suddenly decided it should act up so I decided to get a new car. After looking around, I was right back here bec...

    Dealer Response

    Thanks for your patronage and the great review, Diane. Enjoy the new Legacy!


    Show Full Review

    my old Subaru with a lot of miles suddenly decided it should act up so I decided to get a new car. After looking around, I was right back here because I trust this dealership. Jim sold me my second Legacy and as always, he was a pleasure to deal with, AND a got a really good deal. Service Department is excellent as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your patronage and the great review, Diane. Enjoy the new Legacy!


    Hide Full Review