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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed
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Reviews

4.7
121 lifetime reviews.
  • Maintenance

    Service manager did an excellent job of communicating the process and timing.


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    Service manager did an excellent job of communicating the process and timing.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrible Service Department

    Took my car in for a diagnostics tests only to be told absolutely nothing about what was wrong with my car. Carlos Obregon advisor #55866 has litt...

    Dealer Response

    Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity...


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    Took my car in for a diagnostics tests only to be told absolutely nothing about what was wrong with my car. Carlos Obregon advisor #55866 has little to no knowledge of his job and has an attitude like a mean woman. I paid $125.35 for nothing! Crain Ford of Little Rock only wrote up what I said was happening with my car NOT what was actually the problem. I DO NOT RECOMMEND CF of LR TO ANYBODY!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at (501) 542-6041 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.


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  • Great Service

    Very courteous and friendly, I stayed and waited while they serviced my truck. They were quick and kept me informed, in & out in less than an hour.


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    Very courteous and friendly, I stayed and waited while they serviced my truck. They were quick and kept me informed, in & out in less than an hour.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2014

Selling and servicing Ford cars, trucks and SUVs in Arkansas has been Crain Ford's passion for years. As the newest operating Ford dealer in Little Rock, Crain Ford Colonel Glenn featured the latest Ford inventory in a state-of-the-art showroom built to enhance your shopping experience. The Crain Company has been in business since the 1950's and has formed relationships within the community that we are proud of, but we also know that our work is never done. We promise to constantly strive to improve our operations in order to better serve those that have made us successful. As long as we are able, we will offer you the best.

"Crain Ford's Truck of the year!"