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Reviews

Average Ratings

3.8
17 lifetime reviews.
  • If you want a new vehicle this is the place to go!

    I went in to test drive and purchase a new vehicle I've never had an easier experience while buying a new car if I ever decide to shop for another...


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    I went in to test drive and purchase a new vehicle I've never had an easier experience while buying a new car if I ever decide to shop for another new ford etc I'll be going there for sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No deal.

    Customer service was good, but didn't see the potential for "a deal". On their "best deal", I was quoted advertised price. Then told me if I found...


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    Customer service was good, but didn't see the potential for "a deal". On their "best deal", I was quoted advertised price. Then told me if I found a car somewhere else to let them know so they could price it for me. Ummm, no thanks!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Simple and pain free

    We did our research and the dealer didn't let us down. Our 2012 Chrysler 300 is far more than we expected. Courtney was knowledgeable and great to...


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    We did our research and the dealer didn't let us down. Our 2012 Chrysler 300 is far more than we expected. Courtney was knowledgeable and great to deal with and Brent with Andy made it a team effort. Thanks for a job well done!! Kim and Don

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    My husband and I dealt with Don Vance over the phone, as we live 25 miles away. When we reached a price that both of us could agree upon with a tr...


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    My husband and I dealt with Don Vance over the phone, as we live 25 miles away. When we reached a price that both of us could agree upon with a trade, we asked them to begin the paper work. We arrived at the dealership on Friday afternoon, bought the car, and used Ford Credit money at 0% to finance instead of paying cash. Our deal was done in 3 hours, and we were home for supper. The salesman was wonderful and made the buying experience easy and fun. I would do business with them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Run away

    I was looking to buy a 2004 toyota tacoma truck. The one I was interested in was 14k on their lot. I found the same year truck with the same milea...


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    I was looking to buy a 2004 toyota tacoma truck. The one I was interested in was 14k on their lot. I found the same year truck with the same mileage for 7-8k. Seriously? You be the judge.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Double the retail value of a used car.

    I drove from St. Louis to look at a used truck. After arriving I figured out that don Vance was asking double the retail value of the pickup. Actu...


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    I drove from St. Louis to look at a used truck. After arriving I figured out that don Vance was asking double the retail value of the pickup. Actually it was over double. After sitting and attempting to haggle with them for 2 hours my wife and I left. We drove to Kansas city immediately and bought virtually the same truck 1 year newer and lower miles for $6000 less. Ridiculous.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Dennis Horne went far above and beyond

    I hunted online a long time for a very particular make, model, and year truck, of course in good shape. And Don's had it. The challenges: 1. I'm o...


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    I hunted online a long time for a very particular make, model, and year truck, of course in good shape. And Don's had it. The challenges: 1. I'm overseas; 2. The truck was in Missouri; 3. My son, a USMC, was home - Northern Michigan. I called anyway. Faith and trust may not be everywhere, but where I was, it is everything. I was given Dennis Horne. I told him where I was (overseas) and what I needed- an honest eval of the truck's condition. He checked the records, told me of a few things, to be expected. But then he told me to call back the next day, it's at the other lot, he'd drive it himself. Alright, much appreciated. The verdict: This n that but I'd be very pleased, she's a great truck. I made the decision. I arranged for my son & his girl to fly out there, in 3 weeks time. Dennis Horne went out of his way and met them at the airport (different city, mind you), And he had had the A/C looked at again (needed a tweak). Fixed. And then I waited ..on the other side of the planet. They finally called me - a definite Go! It was just like Dennis said. And that I'd love it. The deal was closed. I hit the sack...amazed and thrilled. But it was not quite over for them, I found out later. Dennis spent time with them, getting them settled into the truck. And aimed in the right direction. And even after they'd left, he answered a phone call with more questions. And then my son said, it was also Dennis' day off. Mr. Horne, my kids & I thank you for your honesty, your extra help, your own time, your boots on the ground. Niena B

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • terrible person to deal with about buying a truck

    terrible person to deal with, no help at all and would not offer more information when we asked


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    terrible person to deal with, no help at all and would not offer more information when we asked

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best Ford Dealer in SW Missouri!

    1st time buying from this dealer. Our experience was GREAT. Tony is the man to see because he is "Hassle Free!" (Ha) Service after the sale is Gre...


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    1st time buying from this dealer. Our experience was GREAT. Tony is the man to see because he is "Hassle Free!" (Ha) Service after the sale is Great also!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience

    Mr Josh Barnhart made my buying experience one to remember!! Set forth a goal of 1 hr. I had to be in and out, from start to finish and believe it...


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    Mr Josh Barnhart made my buying experience one to remember!! Set forth a goal of 1 hr. I had to be in and out, from start to finish and believe it or not, they made it happen. Everyone worked as a team and it was great. I have only bought 2 brand new rigs and they have both came from Don Vance Ford. I recommend them to ALL of my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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