Reviews
Great customer service
Great overall service, all of my questions and concerns were answered. The employees explained all the details of the contract and were very helpful in every way possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience
This was the best experience I have ever encountered in a dealership. It was flawless and painless. It exceeded every expectation I had..Mark Ferow was amaxing!! He made a lifetime customer at Texan Hyundai!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great First Car Buying Experience
This was my first time purchasing a car on my own. I was pretty nervous at first but the entire experience was great. I felt very at ease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Very knowledgeable staff. Pain free process from start to finish. Willing to help find what your looking for if your not settled on a choice yet. Patient staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Great and friendly service I will recommend anyone looking for a vehicle. Mr. Julio was a very big help and an awesome person to work with. He looked out and took care of what I wanted and was looking for. An over all great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Need better customer service
Customer service was good at the beginning but as soon as they got the money all the promises and friendliness went out the window. Seemed like since they got the sale now the customer wasn't important and didn't give the same type of attention to the customer. Also after the sale things that were promised weren't fulfilled and when asked why not they argued back and made it seem like they didn't care and the customer was a problem that kept getting passed around to different employees while being spoken to harshly.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service
great experience on my first time buy. They helped me in every way possible to get the right deal and leave with a car the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless Experience
I usually cringe when it's time to buy a new vehicle. Thanks to Hurricane Harvey, I was recently pushed into this situation and was dreading it immensely. Fortunately, we ended up at Texan Hyundai, and I am so thankful that we did. There was no pressure and James Teng took the time to listen to what we were looking for in our next vehicle. We test drove and purchased a 2018 Elantra Limited. Alvaro Ojeda helped us with the financing. He was both knowledgeable and attentive. Our experience was wonderful .... and painless. I am thrilled with my new vehicle. My daughter wants one, too, so we will be repeat customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Genesis Dealership Survey
The salesman David Waters was very friendly and easy to work with. The whole buying experience took much longer than I would have liked but due the volume of people that were buying cars that day it was understandable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Experience
I was treated like family. Every , need of mine was met by the hyundai employees. I would definitely return for all my Future vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
