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Texan Hyundai

(1,141 reviews)
Visit Texan Hyundai
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–8:30pm 8:00am–1:00pm
Sunday Closed Closed
New (832) 361-3986 (832) 361-3986
Used (832) 361-3983 (832) 361-3983
Service (832) 361-3984 (832) 361-3984

Reviews

(1,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Decidedly the BEST customer service in car sales ever!

After an incredibly stressful 24 hours, walking in to this Hyundai to work with Johan Cervantes and Alvaro Ojeda was a refreshingly encouraging experience. Johan did everything he could to ensure that I found THE car for me - not just a car that would work for me. Even though I showed up later in the afternoon without an appointment. Johan was able to coordinate with his team to ensure that I had my car delivered ASAP the next day. In the interim, he even ensured that I would have something to drive and provided a loaner until my new car arrived the next day. Not only did he find a car that matched every single preference I had - he did so in a way to ensure that I also stayed within my budget! When I met with Alvaro to finalize my paperwork, I was more than appreciative that he spoke candidly with me. I did not feel like I was being sold to and was thankful as is to have been approved to get a fantastic loan for 0% interest. Even though I was certainly not in a fabulous mood when I walked in and during all the paperwork, Johan and Alvaro never allowed my bad attitude to get in the way of their admirably empathetic customer service skills and overall superior service delivery. For that fact alone, I cannot thank them both enough or say enough great things about them. I will absolutely, without a doubt, refer anyone I possibly can to work with them to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Car-Buying Experience

BEST experience in town! These guys are dressed casual & make customers feel comfortable, not pressured! Bought a new car & traded-in my old one - Frank made the trade work, even though he had to wiggle on the $$ valuation. Jonathan made sure that I got the SUV that best suited my needs, even though I thought I wanted a sports car. Alvaro was AMAZING and should be the new standard for "the Car Finance Guy" - not the suited, slick & slimy money guy - he worked all the numbers, made sure I was happy & got the best deal, we even talked family & kids! I won't forget how awesome these guys made the whole experience. I WILL BE BACK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

Easy and painless experience. Salesmen Danny took care of me with the Dodge truck from start to finish. Very transparent which is rare in the car industry. I highly recommend these guys for a professional, personable, and fast transaction. I will be recommending to friends and family or anyone looking for a hemi truck in Rosenberg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very poor experience.

I went Jan 6th 2019, the Texan Hyundai owner did not want to honor a ongoing valid national Hyundai test drive offer and without reason. Ended up leaving without trying anything. Their employees exhibited unprofessional behavior gathered in the lot; smoking-unattentive and unhelpful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Service

Charles was amazing . Very smooth process and I told him what I wanted no pressure.Great experience Phillip was so helpful getting my old car home with me in my new one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great used car buying experience

I recently bought a used 2016 Honda HR-V from Texan Hyundai. I found the car from the USAA TruCar search and knew upfront what I would be paying and Texan Hyundai stuck to that. They offered me a lower rate than my bank would have given me and made the whole process easy. It was worth the drive from in Houston out to Rosenberg and overall had a smooth process. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesomeee guy!!! He will take great care of you.

If you want someone with the best customer service -he is your guy. He will go above and beyond for you and make sure you have a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a Hyundai Sonata

We had a pleasant experience at Texan Hyundai. Thank you, James, for helping us trade in our old car and purchase a new one! Alvaro made the financing easy. This was our second purchase from this dealership, and we recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best time I have had at a dealership in a long time.

They attend to me right away. Gave me full attention and payed attention to my needs and wants they weren’t to aggressive like most dealerships are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

helpful understanding and patient

James from the beginning was great. he did not pressure me to purchase at any point. he also listened to my needs a person with mobility problems. he and his time were amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.