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Reviews

Average Ratings

4.8
Average based on 30 reviews.
  • Great experience

    Our experience with Integrity has been great from our salesperson Ron to the service department. If you are looking for a new or used vehicle pay...

    Dealer Response

    Thank You for your business, we are so glad we were able to help you!


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    Our experience with Integrity has been great from our salesperson Ron to the service department. If you are looking for a new or used vehicle pay them a visit.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You for your business, we are so glad we were able to help you!


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  • Integrity is more than a name.

    My buying experience and opinion of Integrity is based on the professionalism and character of Mr. Dave Guyselman. I found my Cadillac CTS on Cars...


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    My buying experience and opinion of Integrity is based on the professionalism and character of Mr. Dave Guyselman. I found my Cadillac CTS on Cars.com and emailed an inquiry. Within minutes I had a reply from Mr. Guyselman, his informative style made negotiating a huge investment for us very comfortable and safe. I would refer Dave to anyone in search of a salesman with "Integrity" Thanks Dave, J.C. and Deborah Smith

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great All The Way Around!

    Our experience with Integrity was perfect! From finding the pre-owned vehicle online with cars.com to working with our salesman, Dave, and his pro...


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    Our experience with Integrity was perfect! From finding the pre-owned vehicle online with cars.com to working with our salesman, Dave, and his prompt response and all around helpfulness in getting things orchestrated to drive that beauty home within a week of connecting. Nice people, great to work with, vehicle was just as described! We will definitely do business with again! Thanks so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Experience!

    We had a wonderful experience buying a pre-owned vehicle from Integrity. The staff was patient, accommodating, and transparent with regards to the...


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    We had a wonderful experience buying a pre-owned vehicle from Integrity. The staff was patient, accommodating, and transparent with regards to the condition of the car. I would recommend this automotive group to all my friends and family....we will use them again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Didn't make it far enough to buy a car...

    I sent in an inquiry off via the cars.com site. Someone did get back with me that same day, said he would check the price of the car I was asking ...

    Dealer Response

    Hello WestNashville, I apologize that our salesperson did not follow up quickly with you to answer your question about the price of the vehicle t...


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    I sent in an inquiry off via the cars.com site. Someone did get back with me that same day, said he would check the price of the car I was asking about, and stated that they did still have it. I never heard from him again. I was really interested in that car, but I live several hours away and figured if that was the kind of follow up, it probably wouldn't be worth my effort and drive down there. From the other reviews, it looks like others have had better experiences, so maybe I was just forgotten about.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello WestNashville, I apologize that our salesperson did not follow up quickly with you to answer your question about the price of the vehicle that you were interested in. We try very hard to give good service, and we don't ever want a customer to feel like we forgot them. If you would be willing to give us another chance I would make sure that we get all of your questions answered.


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  • Loved It!

    My husband and I recently purchased our new Cadillac from Integrity and couldn't have been more pleased. Ron, our salesperson was very accommodati...


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    My husband and I recently purchased our new Cadillac from Integrity and couldn't have been more pleased. Ron, our salesperson was very accommodating. Not sure what I was going to downsize to, he was most patient with me while I was test driving different vehicles. I normally despise car shopping due to past experiences. However, this was a pleasant, no pressure car buying experience we truly enjoyed. We walked away feeling appreciated for our business. Thank you Ron and the entire staff at Integrity.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome

    Got my fourth vehicle the other day. Great service. Speedy. Super nice. Would suggest to anyone.

    Dealer Response

    Dawn, Thank you so much for your business and the great review! Please let us know if we can be of service at any time.


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    Got my fourth vehicle the other day. Great service. Speedy. Super nice. Would suggest to anyone.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dawn, Thank you so much for your business and the great review! Please let us know if we can be of service at any time.


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  • Good first experience

    This is the first time I have bought a car from a dealership and I found the people very nice and the car was a good deal. Overall I am satisfied ...


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    This is the first time I have bought a car from a dealership and I found the people very nice and the car was a good deal. Overall I am satisfied with my purchase and the experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • RON HAYES

    MY VISIT TO INTEGRETY AUTOMOTIVE GROUP WAS GREAT. I WAS ABLE TO GET SOME IDEAS ON A TRADE IN AND WAS COMPLETELY SATISFIED WITH HOW WELL RON HAYES ...


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    MY VISIT TO INTEGRETY AUTOMOTIVE GROUP WAS GREAT. I WAS ABLE TO GET SOME IDEAS ON A TRADE IN AND WAS COMPLETELY SATISFIED WITH HOW WELL RON HAYES WORKED WITH ME TO MAKE THE SELL!! GREAT JOB! IM GLAD I WAS ABLE TO PROVIDE YOU WITH A SELL THIS WEEK! GOD BLESS! -C. ROSS DUNCAN

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Selection, Good experience

    My experience was overall good (I would have to be blown away to write great.) I was shopping for a GMC Terrain. I was impressed with the selectio...

    Dealer Response

    It is great to hear we were able to help a customer from Spencer, TN! Enjoy your GMC Terrain and please let us know if we can assist you in the f...


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    My experience was overall good (I would have to be blown away to write great.) I was shopping for a GMC Terrain. I was impressed with the selection they had (best around). The salesman working with me was very patient and allowed me to do several test drives on 2 different days. He was not pushy at all, which is a huge plus compared to other dealers. I shopped around a lot and found this dealership to have just what I wanted at a competitive price. I also found them to be very fair with my trade in. The only thing I can complain about is we were not made aware of the interest rate we were getting until the deal was made. Yes we should have asked sooner, and no, it was not too late to back out, but I would have felt better about the situation if the accountant would have been upfront about it.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is great to hear we were able to help a customer from Spencer, TN! Enjoy your GMC Terrain and please let us know if we can assist you in the future. Thank you!


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