Jaguar Land Rover Spokane

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Reviews

Average Ratings

4.5
46 lifetime reviews.
  • Amazing experience!

    One of the best experiences I've had while looking for new car. Joseph was amazing and was able to get me exactly what I wanted and within my budg...

    Dealer Response

    Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if ...


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    One of the best experiences I've had while looking for new car. Joseph was amazing and was able to get me exactly what I wanted and within my budget. He worked extra hard to make sure I was happy and not only was he extremely knowledgable and able to answer all my questions, but he was super fun and it was a nice change from all the previous car buying experiences I've had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.


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  • Land Rover purchase

    A very enjoyable and seamless experience which doesn't happen often with buying a vehicle. 5 stars to this dealership! I love my new car. The s...


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    A very enjoyable and seamless experience which doesn't happen often with buying a vehicle. 5 stars to this dealership! I love my new car. The sales, finance and general management employees were exceptional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    My husband and I want to thank your sales manager Cale and Jordan for personally delivering our new car to our home in Wenatchee today! We had bee...


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    My husband and I want to thank your sales manager Cale and Jordan for personally delivering our new car to our home in Wenatchee today! We had been looking for this specific vehicle and after test driving a few in Yakima and Kennewick last Saturday we called Jaguar of Spokane to see if they still had one in stock. He answered the phone after hours, inspected the vehicle for us that night and he even offered to stay late on his anniversary! But it was getting late and it was our son's 13th birthday on Sunday so he offered to deliver the car to our home on Monday. We want to thank him because the car was in better condition than he described it over the phone! This was the easiest car buying experience we have ever had! Thanks for going above and beyond Cale, we will definitely recommend your dealership in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy to work with JLRS

    Nick Johnson did an excellent job. Really put in the extra effort to have the car waiting/ detailed for us on arrival. Made the process seamless a...


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    Nick Johnson did an excellent job. Really put in the extra effort to have the car waiting/ detailed for us on arrival. Made the process seamless and comfortable for my whole family after a long distance ride. Would be happy to buy again from Nick over and over and over again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Alex4Prez2020

    Not quite sure what some of the negative reviews about the sales staff is all about. I'm 26 (but look about 17) so I'm used to not being taken ver...


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    Not quite sure what some of the negative reviews about the sales staff is all about. I'm 26 (but look about 17) so I'm used to not being taken very seriously when it comes to sales staffs at most retail places. However not the case here. Joseph G was totally professional and treated me with the upmost respect. He was very informative, and honest with the least amount of pressure. (Which when car shopping is rare to say the least) Joseph seemed to really care about putting me in the safest car possible. Also was willing to meet me at the price point I need to be at. He even came in on his day off to do the deal when was most convenient for myself. Also the other ladies in the office who mainly work on financing, and warranty, weren't pushy to finance when I wanted to pay cash, or buying unnecessary warranties. (Also rare) Needles to say I'm a very happy customer who is now driving my dream car. If you have always wanted a Land Rover go see Joseph he will do his best to hook you up.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sold out from under us.

    Put a deal together on a 2012 Rover. Were finalizing the deal and were informed that someone else bought the car? Joseph and sales manager gave us...


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    Put a deal together on a 2012 Rover. Were finalizing the deal and were informed that someone else bought the car? Joseph and sales manager gave us some lame excuse as to why. At the end of the day they had a deal with us and broke that deal. Very disappointing, would not trust or buy from this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Joseph and maggie were great to work with!!

    They made the car buying experience very enjoyable and treated us very well and would highly recommend this dealership if anyone was interested in...


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    They made the car buying experience very enjoyable and treated us very well and would highly recommend this dealership if anyone was interested in buying a Land Rover!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A+ CUSTOMER SERVICE

    We ordered our vehicle and our sales rep, Robert "Bob" Young was communicating all updates as he received them. We were very pleased with our buyi...


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    We ordered our vehicle and our sales rep, Robert "Bob" Young was communicating all updates as he received them. We were very pleased with our buying experience from start to finish. Bob is very trustworthy and I would highly recommend him for purchasing your next Land Rover, Volvo or Jaguar!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pleasant Buying Experience

    They had the previously owned vehicle I wanted and it was reasonably priced. Joseph came in on his day off to show me the vehicle, he was patient,...


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    They had the previously owned vehicle I wanted and it was reasonably priced. Joseph came in on his day off to show me the vehicle, he was patient, polite and professional as were all of the other staff. There was no ‘high pressure salesmanship” as we negotiated a fair deal on the final price and trade-in value of my old car. The paperwork was accomplished quickly and their financing beat my banks low interest rate. I was a happy customer as I drove away in my new vehicle. Thank you to everyone at Lyle Pearson.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Incredible Service!

    I came from out of town to purchase this car that I saw online at Lyle Pearson. From my initial contact with Joe to the actual delivery of the veh...


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    I came from out of town to purchase this car that I saw online at Lyle Pearson. From my initial contact with Joe to the actual delivery of the vehicle, this whole process was painless. Joe was quick to return my calls and even willing to do what was necessary for me to see this car even in the midst of a death in the family. This whole car buying experience is by far the best I have ever had. Thank you Joe for being kind and compassionate and flexible with your time so that we could make this purchase take place.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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