Downs Ford

(4.7) 637 reviews

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4.7
637 lifetime reviews. Includes reviews of Downs Ford from DealerRater.com
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  • Downs Ford is like FAMILY!

    Joe and Brenda always go above and beyond anything expected. The service is always excellent. My family has purchase at least 6 vehicles from Downs Fo...rd and would never go anywhere else. I mentioned Joe and Brenda, but the rest of the staff are excellent as well. We are always treated like FAMILY! Much appreciated!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Service

    What a wonderful first time experience at this service center! The staff was very accommodating and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Review

    The Service tech went out of the way to have the Car battery changed/corrected!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Downs Ford, Inc. for all of your automotive needs. Please don't hesitate to ...call if you'd like further assistance. Thank you again for choosing Downs Ford, Inc., and we hope to see you again soon!


  • Downs Ford

    It was excellent.We were provided a ride home and back. Everyone was courteous, and the repairs were made quickl[y and expertly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Down's Ford is the best!

    I was greeted and directed to a representative who would be my person to contact me when my car service was completed and who would answer any questio...ns. Service was prompt and the problem was taken care of. The cost was surprisingly reasonable. They have an amazing staff and I'm totally satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Susan, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, w...e will be more than happy to assist you! Safe travels!


  • f350 repair

    after buying my new F 350 crewcab i had some issues with the paint,Downs ford was quick to help me get my issues resovled thank you to everyone at Dow...ns Ford. I will be back for my next new truck ONLY FROM DOWNS FORD. thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good Service at a reasonable cost

    I noticed a gas smell from my 2008 Mercury Sable after filling the tank. I contacted Downs Ford and they worked me into their repair schedule the foll...owing day. They dropped the gas tank, replaced a leaking seal, and solved the problem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2002 Ford F250

    Always happy with the service and repairs. They maintain both of my Ford vehicles.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    John, we appreciate your positive feedback! Thank you so much for choosing Downs Ford, Inc. as your first choice for all of your automotive needs!


  • 2010 Ford Ranger

    Customer service was top notch. Friendly facility.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service repair

    Great Service for repair of my F150. I have problem getting an appointment. They are very accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback. We'll be sure to use your comments in order to improve our appointment setting in the future. We hope to be of ser...vice to you again! Take care!


Downs Ford
360 NJ-37 Toms River, NJ 08753
New (888) 518-4378
Used (888) 548-3595
Service (888) 633-1563
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