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Reviews

Average Ratings

4.8
570 lifetime reviews. Includes reviews of Downs Ford from DealerRater.com
  • Downs Ford is like FAMILY!

    Joe and Brenda always go above and beyond anything expected. The service is always excellent. My family has purchase at least 6 vehicles from Down...


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    Joe and Brenda always go above and beyond anything expected. The service is always excellent. My family has purchase at least 6 vehicles from Downs Ford and would never go anywhere else. I mentioned Joe and Brenda, but the rest of the staff are excellent as well. We are always treated like FAMILY! Much appreciated!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Job!!

    I trust the mechanics to do an excellent job, but I was disappointed that I did not receive my car by the weekend.


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    I trust the mechanics to do an excellent job, but I was disappointed that I did not receive my car by the weekend.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Dealer

    Mike walaizer is the best. Promote him..............


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    Mike walaizer is the best. Promote him..............

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Visit

    It was as expected. Good courteous people. Got the service I expected. Prices are higher than expected as well. You need to lower the price of you...

    Dealer Response

    Robert, we're pleased to hear everything was completed to your satisfaction! At Downs Ford, Inc., we value our customers and we look forward to se...


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    It was as expected. Good courteous people. Got the service I expected. Prices are higher than expected as well. You need to lower the price of your oil. I may go elsewhere next time. Waiting room facilities are good. Thanks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, we're pleased to hear everything was completed to your satisfaction! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great experience with service department

    Very well run operation. Communication was great and consistent.


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    Very well run operation. Communication was great and consistent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good service department

    The service department was very good, but I did not have a positive experience with the leaseimg process.

    Dealer Response

    Lauren, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take...


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    The service department was very good, but I did not have a positive experience with the leaseimg process.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lauren, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!


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  • Quick oil change

    Fast and even better as it turned out to be a freebee!

    Dealer Response

    Phyllis we?re happy we could help you! We hope to be of service to you again! Take care!


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    Fast and even better as it turned out to be a freebee!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Phyllis we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Great service experience

    Great service experience at Downs Ford. They serviced my vehicle quickly and the work was done right. Love the Quick Lane option for when I need t...


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    Great service experience at Downs Ford. They serviced my vehicle quickly and the work was done right. Love the Quick Lane option for when I need to get in and out fast. I'll be back in a few months for my next oil change.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Used car purchase

    It was great. Very helpful and had me in and out with my new car.


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    It was great. Very helpful and had me in and out with my new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Considerate and Understanding
    March 29, 2017

    From Michael our salesman, Chris in finance, the general manager and the gentleman that put on my license plates , all the staff were very pleasan...


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    From Michael our salesman, Chris in finance, the general manager and the gentleman that put on my license plates , all the staff were very pleasant. Finally felt like I made a deal where I could be confident in trusting this team.

    Does recommend this dealer

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