Acura of Springfield

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
468 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 11, 2020

    This car has a bold athletic exterior, safety features, lots of technology, spacious, leatherrr yaaas!!! The V-6 has more power, fuel economic , just test... drive it, then you know what I’m talking about! I love it!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2020

    Jon Reyes was very.personable and professional. I was impressed with this dealership. I will recommend him to my family and friends. He was very knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 29, 2017

    I just completed a sales transaction at Acura of Springfield, and, for the first time in my 69 years, this buying experience was delightful! I have dealt... with dealerships all over this great country since I was 15 and this certainly was the best I have ever had. From dealing with my Sales Associate, Dustin Fleener, to the young lady who operates the coffee bar, through, and including, the Business Manager, Brad Adams. From the moment I walked through the door I was met with sincere smiles, professional personnel and treatment, and, above all, no hard sales tactics. I was allowed to walk through the inventory, look at every car, and ask any question I might have. The sales process was a dream come true. I was given a more than fair trade-in allowance that was firm for any vehicle I bought, from the highest priced to the lowest. The new vehicle's price was prominently listed and, from my recent shopping experiences, more than fair. Not once did Dustin try to pressure me or influence my decision with fake pricing and false claims. Once my decision was made, Dustin filed all the necessary paperwork and then led me to Brad Adams form financing options. Again, absolutely professional. Brad asked what interest rate I would like to pay, what if any additional cash I was willing to put down, and then started his search. He did an excellent job, found the type and grade of financing I wanted, and allowed me all the time necessary to reach a decision. Again, no pressure, just treatment like a man who knew what he wanted. Truly a pleasure to deal with these folks. I would recommend the dealership to any one including my best friends and family!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2020

    Excellent experience with this dealership, Very professional, easy to deal with. Very happy with my purchase, went out of the way to help me shuffle my... used car to a buyer and bring my new car to me. JohnR did a great job, will definitely use them again. The facilities are beautiful and shows that they care for the customer experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2018

    After a drive by a few days prior, I decided to stop in to the dealership late on a Saturday. Jesse greeted me at the door and was very informative about... the MDX I was interested in seeing. I had never owned an Acura vehicle and was a bit skeptical until he started describing all the features the car had. Jesse was knowledgeable about the vehicle, not pushy, and gave me the keys for a test drive. When I made the decision to purchase, Jesse had things underway and ready upon my arrival. He and Aaron made the deal easy to complete. Overall, an Awesome Experience! Fyi ... the dealership is the most modern I have experienced in town with it's amenities and relaxing atmosphere. Now I'm not dreading the service department as I have a good place to hang out if I decide to wait on my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    I purchased an excellent used suv from them in 2016 and was more than happy to return to them for a second vehicle purchase 22 months later. All... processes were clearly defined ahead each procedure and a most friendly sales member as their ambassador.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2018

    After browsing online & contacting several dealers ,we were so happy we drove to Springfield -2 hours away! Chelsea Blaylock contacted me right away ,made... sure the car we were looking at was available,and set up an appointment for us with Jesse Tunucci! Jesse was fantastic at answering our questions & showed us other models as well ! He is a straight shooter which we like and we feel like we got a fair & easy deal. Aaron Meier gets a shout out too in the paperwork department! The whole process took about 2 hours -TEST DRIVE to driving our new car off the lot !!Add to that Aaron's great restaurant reccommendation & it was just a perfect day !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 26, 2018

    Dustin is fandamntastic! Greets customers (even those that don't make appointments) with a smile and friendly attitude! Always knowledge, and helpful even... to those pesky, annoying customers that never listen! I Love acura of Springfield wont take my car anywhere else!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 29, 2018

    I recommend CarUp to anyone who's purchasing a car. Darin is an awesome salesmen. He helped me get the car I wanted. No hassle. There wasn't a no. Purchased... my first car from car up and I will definitely be back for my next one. Customer service is great also. They kept me comfortable the time I was there. Brad got me in and out. Go CarUp!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    Darin is fantastic. He is so friendly and professional. The service was wonderful. We will definaly be using Darin again. We are so happy with our car... and the service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews