Heritage Hyundai Towson

New 888-845-9841 Dealer Website
Used 888-883-4182 Email Dealer
Service 888-860-1089

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Reviews

Average Ratings

4.8
1323 lifetime reviews. Includes reviews of Heritage Hyundai Towson from DealerRater.com
  • Wonderful experience

    I was extremely pleased with the entire process from start to finish. It was refreshing to have a female sales associate (LaToya). She was so know...

    Dealer Response

    Good morngin DW. Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that LaTo...


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    I was extremely pleased with the entire process from start to finish. It was refreshing to have a female sales associate (LaToya). She was so knowledgable and patient with me. She has even answered some questions via email when I have been unable to locate functions on my new fully-loaded Sonata. Heritage is a first-class dealership that I will be pleased to recommend every chance I get. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morngin DW. Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that LaToya was able to assist you with your new Hyundai purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again DW for the highly praised review.


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  • New Santa Fe
    March 24, 2017

    Although we were trading in my husband's Elantra that was purchased at a Hyundai dealership close to our home, we specifically came back to Herita...


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    Although we were trading in my husband's Elantra that was purchased at a Hyundai dealership close to our home, we specifically came back to Heritage Hyundai to work with Stan. Stan sold us our Sonata and made the car buying experience very smooth and enjoyable. We will return again.

    Does recommend this dealer

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  • Great Sales Team
    March 23, 2017

    I arrived at 8 PM for my appointment and the dealership usually closes at 9. The sales, Finance and delivery team stayed until 10:30 just for my s...

    Heritage Hyundai Towson

    Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like you...


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    I arrived at 8 PM for my appointment and the dealership usually closes at 9. The sales, Finance and delivery team stayed until 10:30 just for my sale to close and I drove home my new car the same night. It was a great experience

    Does recommend this dealer
    Heritage Hyundai Towson

    Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson.


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  • Great sales team
    March 22, 2017

    This is new territory for me. I have been a GM customer all my life. but because of the sales team and management team I decided to change dealers.

    Heritage Hyundai Towson

    Thank you for stopping in at Heritage Hyundai Towson! We are thrilled to hear your time here was memorable and we would love to work with you agai...


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    This is new territory for me. I have been a GM customer all my life. but because of the sales team and management team I decided to change dealers.

    Does recommend this dealer
    Heritage Hyundai Towson

    Thank you for stopping in at Heritage Hyundai Towson! We are thrilled to hear your time here was memorable and we would love to work with you again in the future. We will be sure to share your kind comments with our team. Thank you and please stop in soon! - Heritage Hyundai Towson


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  • 2017 Tuscon ECO
    March 21, 2017

    I finally broke down and bought a new vehicle after 14 years. The staff at Heritage Hyundai Towson was so kind. Ibrahim was so patient and accom...

    Heritage Hyundai Towson

    Thank you for your heartfelt response Deanna. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are ...


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    I finally broke down and bought a new vehicle after 14 years. The staff at Heritage Hyundai Towson was so kind. Ibrahim was so patient and accommodating. I thought I was going to drive him crazy but he just kept smiling and took tie to explain everything. He made this experience very simple and enjoyable. "Salesman of the YEAR!"

    Does recommend this dealer
    Heritage Hyundai Towson

    Thank you for your heartfelt response Deanna. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ibrahim Kassim lead you to your new 2017, Hyundai Tuscon and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Hyundai Towson. Thank you again Deanna and have a great day!


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  • Best Car Buying Experience I Have Ever Experienced
    March 21, 2017

    I had to purchase a new vehicle unexpectedly and had no idea what I wanted. I think I drove every model they had at the dealership and I never fel...

    Heritage Hyundai Towson

    Hello! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide exc...


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    I had to purchase a new vehicle unexpectedly and had no idea what I wanted. I think I drove every model they had at the dealership and I never felt rushed or like I was a bother. Kevin was very helpful in helping me to decide, and the finance department was great. I never felt pushed or pressured. A very pleasant purchasing experience. Heritage Hyundai Towson has a new loyal customer!

    Does recommend this dealer
    Heritage Hyundai Towson

    Hello! Heritage Hyundai Towson would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we¿¿¿ve succeeded. I will be sure to share your feedback with Kevin Moran and the team! Thank you again for your review.


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  • About 85% satisfied

    My search for a used, late model Honda Civic si in solid condition with reasonable mileage took me to Heritage Hyundai of Towson. While the salesm...


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    My search for a used, late model Honda Civic si in solid condition with reasonable mileage took me to Heritage Hyundai of Towson. While the salesman, Jackie Coco went a little fast, I did do my homework and the car was there waiting for me, so there was really no reason to hesitate. Jackie worked with me on the price & my trade and the experience went well. There were a couple of items that needed fixing: namely persistent tire air-pressure warning and map lamps. These issues were remedied. My reason for a four-star rating vs. five is that my expectation is that the buyer shouldn't leave the lot without all systems "go." The low pressure warning should have been caught & fixed. Same for the lamps. I would also send the new owner off with a full vs. half tank of gas. That's the kind of little annoying stuff that diminishes satisfaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Dealership and Salesman
    March 18, 2017

    Most people intensely dislike the car buying experience. It had been a long time since I'd bought a car, and I was pleasantly surprised that my e...

    Heritage Hyundai Towson

    Heritage Hyundai Towson appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not ...


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    Most people intensely dislike the car buying experience. It had been a long time since I'd bought a car, and I was pleasantly surprised that my experience went so smoothly;.

    Does recommend this dealer
    Heritage Hyundai Towson

    Heritage Hyundai Towson appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.


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  • Best dealership
    March 16, 2017

    I would recommend this dealership to anybody looking to buy a new Hyundai.The dealership and salesperson Stan were very straight forward and a ple...

    Heritage Hyundai Towson

    David - Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response ...


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    I would recommend this dealership to anybody looking to buy a new Hyundai.The dealership and salesperson Stan were very straight forward and a pleasure to work with .Stan explained everything about the automobiles we were interested in.He went over the pricing and details about all rebates.This is the third vehicle I have bought from this dealership .

    Does recommend this dealer
    Heritage Hyundai Towson

    David - Thank you for your encouraging review of Heritage Hyundai Towson. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Hyundai Towson


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  • excellence
    March 16, 2017

    Had excellent customer service, pleasant attitude, described everything in depth. We started online so it was very easy to pick up where we left off.

    Heritage Hyundai Towson

    Good afternoon! Heritage Hyundai Towson would like to personally thank you for taking the time to write this extremely positive review. We encour...


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    Had excellent customer service, pleasant attitude, described everything in depth. We started online so it was very easy to pick up where we left off.

    Does recommend this dealer
    Heritage Hyundai Towson

    Good afternoon! Heritage Hyundai Towson would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ¿¿¿Like¿¿¿ us on Facebook so you may catch our in-store specials. Thank you and be sure to visit us soon!


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