Heritage Hyundai Towson

Reviews

Average Ratings

4.8
1523 lifetime reviews. Includes reviews of Heritage Hyundai Towson from DealerRater.com
  • Wonderful experience

    I was extremely pleased with the entire process from start to finish. It was refreshing to have a female sales associate (LaToya). She was so know...

    Dealer Response

    Good morngin DW. Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that LaTo...


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    I was extremely pleased with the entire process from start to finish. It was refreshing to have a female sales associate (LaToya). She was so knowledgable and patient with me. She has even answered some questions via email when I have been unable to locate functions on my new fully-loaded Sonata. Heritage is a first-class dealership that I will be pleased to recommend every chance I get. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morngin DW. Heritage Hyundai Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that LaToya was able to assist you with your new Hyundai purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again DW for the highly praised review.


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  • Awesome
    October 13, 2017

    Mr Ibrahim was extremely helpful with my car buying process, he was very professional and well knowledgeable about the car. I would definitely rec...


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    Mr Ibrahim was extremely helpful with my car buying process, he was very professional and well knowledgeable about the car. I would definitely recommend him and I would definitely come back when next am upgrading my car. Also, the staffs were very friendly and helpful, the manager as well was awesome!!!

    Does recommend this dealer

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  • Good buying experience
    October 13, 2017

    This dealership was responsive to my needs and communicated well. They are competitive on price and overall, are more professional and transparent...


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    This dealership was responsive to my needs and communicated well. They are competitive on price and overall, are more professional and transparent than other local Hyundai dealers.

    Does recommend this dealer

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  • Awesome Experience
    October 12, 2017

    This is the first time that I have ever bought a car and I really enjoyed the experience. My time spent there was expeditious and pleasant.


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    This is the first time that I have ever bought a car and I really enjoyed the experience. My time spent there was expeditious and pleasant.

    Does recommend this dealer

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  • 2017 Sonata Hybrid
    October 12, 2017

    Sales man did an excellent job!, but wanted to cancel the extended warranty that I purchased. I called the warranty company for instructions to ...


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    Sales man did an excellent job!, but wanted to cancel the extended warranty that I purchased. I called the warranty company for instructions to cancel the policy. I was instructed to call the Finance Manager from the dealer that I purchased the vehicle. I called and asked to speak with the Finance Manager, who stated that I could not cancel the policy until the documents came back from the bank. I called the warranty company to let them know that the Finance Manager needed to wait until the package came back from the bank and I was worried it would exceed the 30 day period. The warranty service representative stated that "I could cancel the policy at any time." Now I am very concerned that I'm not being told the truth by the Finance Manager.

    Does recommend this dealer

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  • Sales Person Professional Representative
    October 12, 2017

    Mr. Ibrahim Kassim was very Professional, knowledgeable and did not pressure me into buying. I appreciate his sales experience and patience. In my...


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    Mr. Ibrahim Kassim was very Professional, knowledgeable and did not pressure me into buying. I appreciate his sales experience and patience. In my opinion, Mr. Kassim upheld the mission and commitment of Heritage Hyundai

    Does recommend this dealer

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  • excellent experience
    October 12, 2017

    I found Ibrahim to be very knowledgeable about the car and he made me feel very confident in my choice. He explained the entire workings of the ...


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    I found Ibrahim to be very knowledgeable about the car and he made me feel very confident in my choice. He explained the entire workings of the car in a manner that I understood. He was very polite and gracious. He went the xtra mile to get me the color of the car I desired. He always made me feel relaxed... so it was a very good experience!

    Does recommend this dealer

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  • Jack Coco Sr
    October 12, 2017

    Spoke to Jack on the phone and set up a Saturday morning appointment. He delivered as promised on the phone, no tactics or gimmicks. I would hig...


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    Spoke to Jack on the phone and set up a Saturday morning appointment. He delivered as promised on the phone, no tactics or gimmicks. I would highly recommend using Jack to anyone who purchases a new Hyundai.

    Does recommend this dealer

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  • John Davis/Service Advisor - Great Customer Service!
    October 11, 2017

    Anytime I bring in my vehicle for service I ask for John specifically. He's extremely helpful and provides details of services preformed. I always...


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    Anytime I bring in my vehicle for service I ask for John specifically. He's extremely helpful and provides details of services preformed. I always leave with a sense of assurance!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    October 9, 2017

    Stan was fantastic and came to the house to help me learn all the bells and whistles. He was sympathetic to my husband's illness and did his best ...


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    Stan was fantastic and came to the house to help me learn all the bells and whistles. He was sympathetic to my husband's illness and did his best to make things as easy as possible. He's the best.

    Does recommend this dealer

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