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Cole Nissan

(237 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–4:00pm 7:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (269) 679-6347 (269) 679-6347
Used (269) 679-6404 (269) 679-6404
Service (269) 679-6379 (269) 679-6379

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cole Nissan from DealerRater.

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Awesome service.

Awesome service. Even better experience. Quick, easy, and affordable. Very pleased with the job Cole Nissan did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service team.

Awesome service team. Work was performed quickly, and done right! Will def bring my vehicle back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our sales rep Steve was Awesome!

Our sales rep Steve was Awesome! We will definitely be back to purchase our next vehicle with him and refer him to our friends. However our finance paperwork was askew and we had to pay for GAP out of pocket as it was not added into our loan as requested and we were referred back to our bank, by that time too late..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

it was great service-car was repaired in a timely manner

it was great service-car was repaired in a timely manner with minimal disruption of my life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great. Service. Car

Consumer response

Great service

Kris was very helpful.

Kris was very helpful. He kept me informed through conversation and text message. I also appreciate the service staff advising me that my front brakes didn't need service now but noted they would likely need replacement in spring 2023.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came in for a oil change and it took only a few minutes.

Came in for a oil change and it took only a few minutes. We probably were only on the premises about a half hour. Annie was very helpful, as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome dealership!

Awesome dealership!! Staff is very knowledgeable, and helpful. Buying a car was super easy and hassle free!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and through.

Quick and through. Appreciated the fact that I did not have a long wait and the professional and friendly staff..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with the brake service.

Great experience with the brake service. I came in early and left in less time than expected. As always the service department has great communication skills and no surprise's. They have always taking care of my Rogue, I love the Nissan product and that is due to the great service. Not just in Kalamazoo, but on a trip I had tire pressure issues due to altitude changes in the mountains. I went into a dealership in Big Rapids, South Dakota, without an appointment and they took care of me on the spot with no charge. If I had additional issues, feel free to come back. Great job Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My appointment took place right on time.

My appointment took place right on time. All service staff very helpful and much appreciated since I am walking impaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.