Skip to main content

Crown Toyota Volkswagen

(432 reviews)
Visit Crown Toyota Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (785) 318-9253 (785) 318-9253
Used (785) 371-4521 (785) 371-4521
Service (785) 371-1018 (785) 371-1018

Inventory

See all 265 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2006.
Welcome to Crown Toyota/Volkswagen of Lawrence Kansas. Leading Toyota and Volkswagen dealer. Crown Toyota/VW is located at 3400 S. Iowa next to Walmart in Lawrence KS. Customers from Topeka Baldwin City Olathe Kansas City Missouri Overland Park Johnson Lenexa De Soto Eudora Ottawa Basehor Leavenworth and of course Lawrence choose us for their sales service parts accessories and body shop needs.

We also offer financing options parts and accessories and warranties to meet your needs. Whether you are searching online or would like to visit our dealership someone is always available to assist you.
"Come Experience the Crown Difference"

Service center

Phone number (785) 371-1018

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Toyota Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Hi I am Jamie and we just got a new Tiguan they made it

Hi I am Jamie and we just got a new Tiguan they made it very easy and stress- free for me and my wife we will go back to them

Hi I am Jamie and we just got a new Tiguan they made it

Hi I am Jamie and we just got a new Tiguan they made it very easy and stress- free for me and my wife we will go back to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review!

Show full review

Myk helped me get the exact vehicle I wanted.

Myk helped me get the exact vehicle I wanted. Very low pressure and the dealership overall is excellent- you can tell the employees here are treated well. Will definitely repurchase from Crown Toyota.

Myk helped me get the exact vehicle I wanted.

Myk helped me get the exact vehicle I wanted. Very low pressure and the dealership overall is excellent- you can tell the employees here are treated well. Will definitely repurchase from Crown Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review! We are pleased to hear about your experience with Myk.

Show full review

Sierra was absolutely amazing.

Sierra was absolutely amazing. I've been turned down/away by so many different dealers new/used that I had my doubts with this one. She told me challenge accepted with my situation and boy did she exceed my expectations. When they told me congratulations I didn't know what to think or say. It didn't hit me until I got home that I got a brand new car no other owners before me with only 18 miles on it! Thank you Sierra and team you are the best.

Sierra was absolutely amazing.

Sierra was absolutely amazing. I've been turned down/away by so many different dealers new/used that I had my doubts with this one. She told me challenge accepted with my situation and boy did she exceed my expectations. When they told me congratulations I didn't know what to think or say. It didn't hit me until I got home that I got a brand new car no other owners before me with only 18 miles on it! Thank you Sierra and team you are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Ashley! We are pleased to hear about your experience with Sierra. Enjoy your new ride!

Show full review

I tried to buy a new car from Crown Volkswagen and they

I tried to buy a new car from Crown Volkswagen and they quoted 2 prices. Then when we decided on a price for my vehicle and the price for their vehicle, the told me I had to give a $1,500 non-refundable payment to hold the vehicle and if the vehicle still sold before I got there, the money could be used towards another vehicle. One huge problem with the non-refundable payment was there is only one vehicle that I want from Volkswagen and they only had one of those cars, they said it is their policy. They then told me I had to use their financing which was 2% higher than my own financing. They were very pushy and seemed almost desperate. The dealership from the used car manager, new cars sales person to the general manager seems dishonest and when I called the deal off, they sent 5 more emails, 3 calls and 2 texts. I would stay as far away from this dealership as possible

I tried to buy a new car from Crown Volkswagen and they

I tried to buy a new car from Crown Volkswagen and they quoted 2 prices. Then when we decided on a price for my vehicle and the price for their vehicle, the told me I had to give a $1,500 non-refundable payment to hold the vehicle and if the vehicle still sold before I got there, the money could be used towards another vehicle. One huge problem with the non-refundable payment was there is only one vehicle that I want from Volkswagen and they only had one of those cars, they said it is their policy. They then told me I had to use their financing which was 2% higher than my own financing. They were very pushy and seemed almost desperate. The dealership from the used car manager, new cars sales person to the general manager seems dishonest and when I called the deal off, they sent 5 more emails, 3 calls and 2 texts. I would stay as far away from this dealership as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We do apologize that we could not come to an agreement. The $1,000 deposit is non refundable and is then applied to your purchased vehicle. We do apologize for any misunderstanding.

Show full review

I was very satisfied with my experience buying my RAV4

I was very satisfied with my experience buying my RAV4 at Crown. Everyone I talked to was courteous and helpful. Randy Disoso was the best salesman I have had in years. The car was there in a timely fashion and Randy was very helpful and patient in showing all the details of operating the RAV4 Hybrid. I hope that I will have as good as of experience with service of the car in the future.

I was very satisfied with my experience buying my RAV4

I was very satisfied with my experience buying my RAV4 at Crown. Everyone I talked to was courteous and helpful. Randy Disoso was the best salesman I have had in years. The car was there in a timely fashion and Randy was very helpful and patient in showing all the details of operating the RAV4 Hybrid. I hope that I will have as good as of experience with service of the car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review, Clark! We are pleased to hear about your experience with Randy. Enjoy your Rav4!

Show full review

I can't rave enough about this dealership.

I can't rave enough about this dealership. This was the 3rd dealership we had been to in 2 days. Oh my goodness how refreshing true customer service is here. The previous 2 places were SO shady. Jude was freaking amazing at helping us find exactly what our KU student needed and such a great deal on the car. Chase was also fantastic with financing tips and tricks. This was the best car buying experience we have ever had and we are in our 50s, so that is a lot of dealerships. Just shop here first, so you won't regret any wasted time anywhere else!

I can't rave enough about this dealership.

I can't rave enough about this dealership. This was the 3rd dealership we had been to in 2 days. Oh my goodness how refreshing true customer service is here. The previous 2 places were SO shady. Jude was freaking amazing at helping us find exactly what our KU student needed and such a great deal on the car. Chase was also fantastic with financing tips and tricks. This was the best car buying experience we have ever had and we are in our 50s, so that is a lot of dealerships. Just shop here first, so you won't regret any wasted time anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the great review, Daleen! We are happy to hear about your experience with Jude and Chase.

Show full review

Bought a new Jetta from Doug Hanshaw and the Crown team.

Bought a new Jetta from Doug Hanshaw and the Crown team. Everyone was great and process was easy and straightforward. I didn't get a hard sell from the finance department which is a refreshing change from some of the dealers out there.

Bought a new Jetta from Doug Hanshaw and the Crown team.

Bought a new Jetta from Doug Hanshaw and the Crown team. Everyone was great and process was easy and straightforward. I didn't get a hard sell from the finance department which is a refreshing change from some of the dealers out there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review! We are pleased to hear about you experience with Doug. Enjoy your Jetta!

Show full review

Charlie Ross at Crown Toyota has been my go to salesman

Charlie Ross at Crown Toyota has been my go to salesman when I am in the market for a new Toyota. Charlie always goes the extra mile to make sure I am satisfied with my purchase. I have bought many cars/trucks from him over the years. He always takes care of me. Highly recommend! Chase in finance is excellent too.

Charlie Ross at Crown Toyota has been my go to salesman

Charlie Ross at Crown Toyota has been my go to salesman when I am in the market for a new Toyota. Charlie always goes the extra mile to make sure I am satisfied with my purchase. I have bought many cars/trucks from him over the years. He always takes care of me. Highly recommend! Chase in finance is excellent too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review! We are pleased to hear about your experience with Charlie and Chase. Enjoy your Toyota!

Show full review

I worked with Stephanie Smith (Sales) and Brandon Gilbert

I worked with Stephanie Smith (Sales) and Brandon Gilbert (Finance) on a trade-in and new car purchase and they were both fantastic. Genuine people and very easy to work with. The facilities at Crown were top notch as were the interactions I had with other employees.

I worked with Stephanie Smith (Sales) and Brandon Gilbert

I worked with Stephanie Smith (Sales) and Brandon Gilbert (Finance) on a trade-in and new car purchase and they were both fantastic. Genuine people and very easy to work with. The facilities at Crown were top notch as were the interactions I had with other employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review! We are pleased to hear about your experience with Stephanie.

Show full review

Tyler Angle provided great customer service.

Tyler Angle provided great customer service. Tyler asked what I was looking for in a car and provided me with several options according to my specifications. Tyler was very professional and was very knowledgeable about the vehicles. Overall great experience. I would highly recommend to my friends and family Crown Toyota. Loving my 2024 RAV4.

Tyler Angle provided great customer service.

Tyler Angle provided great customer service. Tyler asked what I was looking for in a car and provided me with several options according to my specifications. Tyler was very professional and was very knowledgeable about the vehicles. Overall great experience. I would highly recommend to my friends and family Crown Toyota. Loving my 2024 RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Mary! We are pleased to hear about your experience with Tyler.

Show full review
See all 432 reviews