Reviews
Hi I am Jamie and we just got a new Tiguan they made it
Hi I am Jamie and we just got a new Tiguan they made it very easy and stress- free for me and my wife we will go back to them
Hi I am Jamie and we just got a new Tiguan they made it
Hi I am Jamie and we just got a new Tiguan they made it very easy and stress- free for me and my wife we will go back to them
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review!
Myk helped me get the exact vehicle I wanted.
Myk helped me get the exact vehicle I wanted. Very low pressure and the dealership overall is excellent- you can tell the employees here are treated well. Will definitely repurchase from Crown Toyota.
Myk helped me get the exact vehicle I wanted.
Myk helped me get the exact vehicle I wanted. Very low pressure and the dealership overall is excellent- you can tell the employees here are treated well. Will definitely repurchase from Crown Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! We are pleased to hear about your experience with Myk.
Sierra was absolutely amazing.
Sierra was absolutely amazing. I've been turned down/away by so many different dealers new/used that I had my doubts with this one. She told me challenge accepted with my situation and boy did she exceed my expectations. When they told me congratulations I didn't know what to think or say. It didn't hit me until I got home that I got a brand new car no other owners before me with only 18 miles on it! Thank you Sierra and team you are the best.
Sierra was absolutely amazing.
Sierra was absolutely amazing. I've been turned down/away by so many different dealers new/used that I had my doubts with this one. She told me challenge accepted with my situation and boy did she exceed my expectations. When they told me congratulations I didn't know what to think or say. It didn't hit me until I got home that I got a brand new car no other owners before me with only 18 miles on it! Thank you Sierra and team you are the best.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ashley! We are pleased to hear about your experience with Sierra. Enjoy your new ride!
I tried to buy a new car from Crown Volkswagen and they
I tried to buy a new car from Crown Volkswagen and they quoted 2 prices. Then when we decided on a price for my vehicle and the price for their vehicle, the told me I had to give a $1,500 non-refundable payment to hold the vehicle and if the vehicle still sold before I got there, the money could be used towards another vehicle. One huge problem with the non-refundable payment was there is only one vehicle that I want from Volkswagen and they only had one of those cars, they said it is their policy. They then told me I had to use their financing which was 2% higher than my own financing. They were very pushy and seemed almost desperate. The dealership from the used car manager, new cars sales person to the general manager seems dishonest and when I called the deal off, they sent 5 more emails, 3 calls and 2 texts. I would stay as far away from this dealership as possible
I tried to buy a new car from Crown Volkswagen and they
I tried to buy a new car from Crown Volkswagen and they quoted 2 prices. Then when we decided on a price for my vehicle and the price for their vehicle, the told me I had to give a $1,500 non-refundable payment to hold the vehicle and if the vehicle still sold before I got there, the money could be used towards another vehicle. One huge problem with the non-refundable payment was there is only one vehicle that I want from Volkswagen and they only had one of those cars, they said it is their policy. They then told me I had to use their financing which was 2% higher than my own financing. They were very pushy and seemed almost desperate. The dealership from the used car manager, new cars sales person to the general manager seems dishonest and when I called the deal off, they sent 5 more emails, 3 calls and 2 texts. I would stay as far away from this dealership as possible
- Customer service —
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback. We do apologize that we could not come to an agreement. The $1,000 deposit is non refundable and is then applied to your purchased vehicle. We do apologize for any misunderstanding.
I was very satisfied with my experience buying my RAV4
I was very satisfied with my experience buying my RAV4 at Crown. Everyone I talked to was courteous and helpful. Randy Disoso was the best salesman I have had in years. The car was there in a timely fashion and Randy was very helpful and patient in showing all the details of operating the RAV4 Hybrid. I hope that I will have as good as of experience with service of the car in the future.
I was very satisfied with my experience buying my RAV4
I was very satisfied with my experience buying my RAV4 at Crown. Everyone I talked to was courteous and helpful. Randy Disoso was the best salesman I have had in years. The car was there in a timely fashion and Randy was very helpful and patient in showing all the details of operating the RAV4 Hybrid. I hope that I will have as good as of experience with service of the car in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Clark! We are pleased to hear about your experience with Randy. Enjoy your Rav4!
I can't rave enough about this dealership.
I can't rave enough about this dealership. This was the 3rd dealership we had been to in 2 days. Oh my goodness how refreshing true customer service is here. The previous 2 places were SO shady. Jude was freaking amazing at helping us find exactly what our KU student needed and such a great deal on the car. Chase was also fantastic with financing tips and tricks. This was the best car buying experience we have ever had and we are in our 50s, so that is a lot of dealerships. Just shop here first, so you won't regret any wasted time anywhere else!
I can't rave enough about this dealership.
I can't rave enough about this dealership. This was the 3rd dealership we had been to in 2 days. Oh my goodness how refreshing true customer service is here. The previous 2 places were SO shady. Jude was freaking amazing at helping us find exactly what our KU student needed and such a great deal on the car. Chase was also fantastic with financing tips and tricks. This was the best car buying experience we have ever had and we are in our 50s, so that is a lot of dealerships. Just shop here first, so you won't regret any wasted time anywhere else!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review, Daleen! We are happy to hear about your experience with Jude and Chase.
Bought a new Jetta from Doug Hanshaw and the Crown team.
Bought a new Jetta from Doug Hanshaw and the Crown team. Everyone was great and process was easy and straightforward. I didn't get a hard sell from the finance department which is a refreshing change from some of the dealers out there.
Bought a new Jetta from Doug Hanshaw and the Crown team.
Bought a new Jetta from Doug Hanshaw and the Crown team. Everyone was great and process was easy and straightforward. I didn't get a hard sell from the finance department which is a refreshing change from some of the dealers out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are pleased to hear about you experience with Doug. Enjoy your Jetta!
Charlie Ross at Crown Toyota has been my go to salesman
Charlie Ross at Crown Toyota has been my go to salesman when I am in the market for a new Toyota. Charlie always goes the extra mile to make sure I am satisfied with my purchase. I have bought many cars/trucks from him over the years. He always takes care of me. Highly recommend! Chase in finance is excellent too.
Charlie Ross at Crown Toyota has been my go to salesman
Charlie Ross at Crown Toyota has been my go to salesman when I am in the market for a new Toyota. Charlie always goes the extra mile to make sure I am satisfied with my purchase. I have bought many cars/trucks from him over the years. He always takes care of me. Highly recommend! Chase in finance is excellent too.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are pleased to hear about your experience with Charlie and Chase. Enjoy your Toyota!
I worked with Stephanie Smith (Sales) and Brandon Gilbert
I worked with Stephanie Smith (Sales) and Brandon Gilbert (Finance) on a trade-in and new car purchase and they were both fantastic. Genuine people and very easy to work with. The facilities at Crown were top notch as were the interactions I had with other employees.
I worked with Stephanie Smith (Sales) and Brandon Gilbert
I worked with Stephanie Smith (Sales) and Brandon Gilbert (Finance) on a trade-in and new car purchase and they were both fantastic. Genuine people and very easy to work with. The facilities at Crown were top notch as were the interactions I had with other employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We are pleased to hear about your experience with Stephanie.
Tyler Angle provided great customer service.
Tyler Angle provided great customer service. Tyler asked what I was looking for in a car and provided me with several options according to my specifications. Tyler was very professional and was very knowledgeable about the vehicles. Overall great experience. I would highly recommend to my friends and family Crown Toyota. Loving my 2024 RAV4.
Tyler Angle provided great customer service.
Tyler Angle provided great customer service. Tyler asked what I was looking for in a car and provided me with several options according to my specifications. Tyler was very professional and was very knowledgeable about the vehicles. Overall great experience. I would highly recommend to my friends and family Crown Toyota. Loving my 2024 RAV4.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mary! We are pleased to hear about your experience with Tyler.